Business services specialist Work, Jobs in Sheffield (with Salaries)

Legal Recoveries Specialist
Flint Bishop —Sheffield
- Full-time
- Communication skills
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Sheffield
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Income Plus Specialist
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Full-time
- Computer literacy
- Computer skills
- Office experience
1d
Sales Executive – eDiscovery & Digital Forensics
MD5 Limited —Normanton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
Business Performance Specialist
Veolia ES Sheffield Limited —Sheffield
- Up to £36,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Sheffield
- Temporary
Operational Improvement Lead
ivolve Care and Support —Sheffield
- Full-time
- Analysis skills
- Continuous improvement
- Travel
1d
Registration Renewals Officer
Social Work England —Sheffield
- £26,828 - £28,011 a year
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Continuous improvement
- Annual leave
- Life insurance
Specialist, Professional Services
Pearson —Rotherham
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
7d
Warehouse - Operative Twilights
Evri —Sheffield
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
Warehouse - Operative Nights
Evri —Sheffield
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Head of Operations
Bluetree Group —Rotherham
- Up to £75,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
- Free parking
- Annual leave
Quick apply
8d
Business Support Coordinator/Executive Assistant | Sheffield
Knight Frank —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
1d
Communications Campaign Officer
Home Office —Sheffield
- £41,750 - £48,250 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
- Annual leave
13d
Internal Sales Assisant
BSS —Sheffield
- Full-time
- Sales
- Business development
- Computer skills
Head of Estates Services
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
- Training & development
9d
Logistics and Fulfilment Specialist
Transaction Network Services —Sheffield
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Operational Administrator
NAPIT —Mansfield
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
12d
Purchasing Support Executive
My Purchasing Partner —Wakefield
- £28,000 a year
- 8 hour shift
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
9d
Digital Campaign Specialist
RetroCrush Media Solutions Ltd. —Sheffield
- £36,000 a year
- Full-time
- Data analysis skills
- Organisational skills
- In-person
- Free parking
Quick apply
4d

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Legal Recoveries Specialist

Flint Bishop -
Sheffield

Quick apply

Job details

Permanent | Full-time

Qualifications

Complaint handling
Customer interaction
Communication skills

Full job description

Description

Are you ready to make a positive impact on people's lives?

At Flint Bishop, we're committed to helping individuals regain control of their finances. As a Legal Recoveries Specialists within our Debt Services team, you'll play a vital role in supporting customers through written communication, ensuring enquiries, disputes, complaints and complex account matters are handled fairly, accurately and professionally.

Full-time contracts are available at 36.25 hours.

Hours of Work: Monday to Friday, 09:00 - 17:15 (flexibility may be required depending on client workloads).

What You'll Do:

Written Customer Communication

You will manage a variety of customer correspondence, including emails, letters and written enquiries.
You will investigate customer concerns and provide clear, professional and compassionate responses.
You will ensure all correspondence meets client, regulatory and quality standards.

Case Investigation and Resolution

You will review account histories, customer records and supporting information to resolve enquiries efficiently and accurately.
You will support the handling of disputes, balance queries, complaints and account investigations.
You will work closely with operational teams to ensure customer outcomes are achieved fairly and consistently.

Customer Focus and Vulnerability

You will identify potential signs of vulnerability and ensure customers receive appropriate support.
You will approach each case with empathy and professionalism, recognising that every customer's circumstances are different.
You will contribute to delivering positive customer outcomes in line with regulatory and client expectations.

Quality and Service Excellence

You will manage workloads within agreed service levels and quality standards.
You will continuously look for opportunities to improve customer experience and first-time resolution.
You will contribute to maintaining high standards of written communication across the department.

What You'll Need:

Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Good investigation and problem-solving skills.
Empathy and understanding.
Resilience and adaptability.
The ability to manage competing priorities and deadlines.
Previous experience in customer service, complaints handling, correspondence, administration or debt recovery is beneficial but not essential.

Disclosure will be required in the event that a position is offered.

Financial checks will be required in the event that a position is offered.

What We Offer:

Comprehensive Benefits

Enjoy a range of benefits including generous holiday entitlement, holiday buy and sell schemes, an additional day off for your birthday and funded team social events.

Career Growth

We are committed to supporting your professional development through ongoing training and career progression opportunities.
Our dedicated Learning and Development team will provide comprehensive training and ongoing support throughout your career.
This role provides opportunities to develop specialist skills in correspondence, complaints, vulnerability, dispute resolution and customer investigations.
As the department continues to grow, opportunities may arise to progress into Senior Specialist, Complaints, Compliance, Litigation and Operational Leadership roles.

Positive Work Environment

Be part of a supportive team that values collaboration, continuous improvement and delivering excellent customer outcomes.
Work within a culture that encourages learning, development and recognition.

About Flint Bishop

Flint Bishop is a multi-award-winning, top 200 UK law firm. We have been providing legal services to businesses and individuals for over a century.

Recognised as a ‘leading firm’ by both Chambers & Partners and The Legal 500, the outstanding quality of our staff and service levels is underlined by our ISO quality assurance accreditations, industry awards and peer ranking.

We have approximately 450 solicitors and legal experts who use their technical skills and expertise for one mission: to provide clients with clear advice that helps them to achieve their goals as effectively as possible.

Quick apply

Refine Your Search

business services specialist jobs in sheffield

Legal Recoveries Specialist

Operational Support Officer

Income Plus Specialist

Sales Executive – eDiscovery & Digital Forensics

Business Performance Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Operational Improvement Lead

Registration Renewals Officer

Specialist, Professional Services

Warehouse - Operative Twilights

Warehouse - Operative Nights

Head of Operations

Business Support Coordinator/Executive Assistant | Sheffield

Communications Campaign Officer

Internal Sales Assisant

Head of Estates Services

Logistics and Fulfilment Specialist

Operational Administrator

Purchasing Support Executive

Digital Campaign Specialist

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