Shift leader Work, Jobs in Sheldon (with Salaries)

Customer Service Advisor
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Part-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
1d
Lounge Services Team Member Host - Casual
Swissport International AG —Birmingham
- £13.49 an hour
- Bar
- Guest services
- Communication skills
- Free parking
- Employee assistance programme
5h
Deputy Store Manager
Lidl —Birmingham
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
1d
Team Member
NEXT —Solihull
- £8.28 - £12.71 an hour
- 12 hour shift
- Customer service
- Employee discount
3d
Night Driver
Simply Lunch —Birmingham
- £13.25 - £13.50 an hour
- Part-time
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Maintenance Stores Operative
Jaguar Land Rover —Solihull
- £46,272 a year
- Overtime
- Maintenance
- Mechanical knowledge
6d
Cook or Catering Assistant Birmingham Airport Casual Agreement
Swissport International AG —Birmingham
- £13.49 an hour
- Employee assistance programme
5h
Team Member (Stock)
NEXT —Solihull
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
3d
Assistant Site Manager
GXO Logistics —Birmingham
- Up to £34,256.98 a year
- Weekend availability
- Supervising experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
13d
Production Operator
PepsiCo —Coventry
- £37,704.78 a year
- 12 hour shift
- Computer literacy
- Maintenance
- Continuous improvement
8d
Team Member (Delivery)
NEXT —Solihull
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
20h
Team Leader – Aspire Lounge - Birmingham Airport
Swissport International AG —Birmingham
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
13d
Reception Supervisor
The Belfry —Sutton Coldfield
- £28,601.97 - £29,725.17 a year
- Full-time
- Hotel
- Mentoring
- Front desk
- Free parking
- Employee discount
Quick apply
Retail Bureau Manager
Eurochange —Birmingham
- £13.80 an hour
- Part-time
- Organisational skills
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
4d
Swimming Teacher
Birmingham Community Leisure Trust —Birmingham
- Up to £15.88 an hour
- Part-time
- Hybrid work
- Customer service
- Teaching
- Employee assistance programme
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Warehouse Operative
Evri —Birmingham
- £12.71 an hour
- Full-time
- Annual leave
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
14d

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Customer Service Advisor

Solihull Metropolitan Borough Council -
Solihull

Apply Now

Job details

Part-time | Full-time | Fixed term contract
£26,824 - £29,540 a year
1 day ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

English
Customer support
Customer interaction
Communication skills

Full job description

Job Introduction

Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service.

Based at the Blue Bell Centre in Chelmsley Wood and, depending on the role, have opportunities to work from other locations across Solihull, this is an excellent opportunity to become part of a high-performing team that plays a vital role in delivering excellent services to our residents.

Our Connect Customer Services team is central to the Council’s vision to put people at the heart of everything we do through outstanding service delivery. As a Customer Service Advisor, you will be the first point of contact for residents, ensuring every interaction—whether by phone, face-to-face, or via digital channels—is handled with professionalism, empathy, and efficiency.

We are pleased to offer a number of opportunities, including permanent and fixed-term full-time and part-time roles within our Connect Customer Services team. These opportunities also include positions supporting our Adult Social Care team.

What We’re Looking For:

We welcome applications from individuals who thrive in a dynamic, performance-driven environment and enjoy variety in their role. To succeed, you will demonstrate:

A strong customer focus and excellent communication skills.
Proven experience in delivering high-quality customer service in a fast-paced contact centre environment,
A collaborative and respectful approach to teamwork, with integrity at the core of your interactions.
Digitally confident, able to use systems and databases while engaging with customers
Organised and methodical, with strong attention to detail
Adaptable and resilient, able to work effectively in a process-driven, target-led environment.
Flexibility to work at alternative locations in Solihull and work on a shift rota (Monday to Friday).

Why Join Us?

At Solihull Council, people are at the heart of everything we do. We offer a supportive working environment, opportunities for development, and the chance to make a real difference in the lives of our residents. We also offer you

A competitive salary
Training, development, and career progression opportunities.
Flexible working options. Home working maybe an option in the longer term
Generous annual leave plus the option to buy up to 10 extra days.
Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
Family and carer-friendly policies.
Access to the Local Government Pension Scheme.
Exclusive employee benefits: staff discounts, subsidised travel passes, Cycle 2 Work Scheme.

Additional Information

Hours of work are up to 37 per week, with 30 hours or over requiring a commitment of five days across the working week.

Don’t miss out!

To apply, please click on the link below and make sure your application is in your own words and reflects your own personal experiences.

If you have a specific question regarding this post, please contact Customer Contact Manager at [email protected] or Sam Purchase, Team Leader – Adult Social Care at [email protected]

The closing date for applications is 23 August 2026. However, if we receive a sufficient number of applications, we reserve the right to close this vacancy before this date. We therefore encourage you to submit your application as early as possible to avoid disappointment.

Shortlisted candidates will be invited to an Assessment Centre on Thursday, 3 September 2026 (4pm to 7pm) at Solihull Connect Walk-in Centre (within the Bluebell Centre) Chelmsley Wood. You will be required to attend for the full session. Spaces are limited, so please apply early to secure your place.

This post requires the following Disclosure and Barring check: BPSS/Basic.

Please note we do not accept CVs for this role.

As part of our compliance and safer recruitment requirements, references will be sought for all successful candidates following interview. A reference must be provided by the candidate’s current or most recent employer or training provider. Where this does not cover the last three years, an additional reference will be required from the candidate’s next most recent employer or training provider. Posts subject to statutory regulation may require additional scrutiny. Personal/character references will only be accepted in exceptional circumstances.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Apply Now

Refine Your Search

shift leader jobs in sheldon

Customer Service Advisor

Lounge Services Team Member Host - Casual

Deputy Store Manager

Team Member

Night Driver

Duty Operations Manager

Maintenance Stores Operative

Cook or Catering Assistant Birmingham Airport Casual Agreement

Team Member (Stock)

Assistant Site Manager

Planner Coordinator

Production Operator

Team Member (Delivery)

Team Leader – Aspire Lounge - Birmingham Airport

Reception Supervisor

Retail Bureau Manager

Swimming Teacher

Helpdesk Team Leader

Warehouse Operative

Helpdesk Team Leader

I want to receive the latest job alerts for shift leader in sheldon

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