Duty manager Work, Jobs in Shenfield, Ess (with Salaries)

Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
Membership Advisor & PT
Anytime Fitness Brentwood —Brentwood
- Up to £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- In-person
- Gym membership
Quick apply
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
13d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Deputy Unit Manager
The Marillac Neurological Care Centre —Brentwood
- £23.50 an hour
- Full-time
- Supervising experience
- In-person
- Care plans
- Free parking
Quick apply
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Duty Manager
Places for People —Epping
- £30,160 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Employee discount
6d
Duty Manager - Thurrock
Smyths Toys —Thurrock
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Duty Manager
Monkey bizness Rochford —Rochford
- £23,608.00 - £27,476.80 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
12d
Admissions & Discharge Co-ordinator
The Marillac Neurological Care Centre —Brentwood
- £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Sick pay
Quick apply
6d
Duty Manager
Virgin Active —London
- £30,285 a year
- Full-time
- Hospitality
- Communication skills
- Annual leave
- Employee discount
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Duty Manager
Hilton —London
- £30,895 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Hotel Duty Manager
Premier Inn —Romford
- Up to £14.36 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Duty Manager
MOI London LLC —London
- Sales
- English
- Administrative experience
Quick apply
Centre Manager (SG)
TCHC Group —Basildon
- £37,000 - £42,000 a year
- Administrative experience
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
15h
Education Manager
B2B Educators UK —Romford
- £31,500 - £42,500 a year
- Hybrid work
- Presentation skills
- Bachelor's degree
- Communication skills
Quick apply
Duty Manager
Nuffield Health —Romford
- Up to £29,970 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Gym membership
General Manager
TeamSport —Basildon
- Weekend availability
- Management
- Leadership
- Communication skills
14d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
11d

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Duty Manager

Coach Travel Group
Stansted Airport

Quick apply

Job details

Full-time
£38,000 - £46,000 a year

Benefits

Free parking
Company pension

Qualifications

Logistics
Analysis skills
Transportation management systems
IT
Communication skills
Time management

Full job description

The Duty Manager plays a critical role in the day-to-day control and coordination of transport operations in Stansted. Acting as a central point of operational control, the role supports service delivery, compliance, and effective communication with all relevant stakeholders.

Working as part of a rotating rota alongside the Operations Management team, the Duty Manager is responsible for monitoring live services, responding to operational challenges, and making timely decisions to minimise disruption and protect the customer experience.

This is a hands-on, fast-paced role requiring confidence, resilience, clear communication, and the ability to act independently when issues arise, including during out-of-hours periods.

Key Responsibilities

Operational Control & Decision-Making

Monitor daily service delivery and respond promptly to issues including delays, vehicle defects, and staff shortages
Make independent, real-time operational decisions to maintain service continuity
Remain calm and effective under pressure when managing incidents or disruptions
Adjust duties, vehicles, and schedules in line with driver hours regulations and working time legislation
Provide regular operational updates to Operations Management
Escalate complex, high-risk, or serious issues in line with agreed processes
Provide out-of-hours operational control across the London & South East region
Maintain awareness of available resources and identify opportunities to support additional work across the region

Driver Liaison & Engagement

Act as the primary point of contact for driving staff during duty periods
Communicate clearly, confidently, and professionally with drivers, providing instruction and guidance where required
Build and maintain positive working relationships with drivers through regular engagement
Promote high standards of professionalism, vehicle presentation, and depot cleanliness
Support drivers in resolving operational issues quickly and professionally
Lead investigations into complaints, driver conduct matters, or potential capability concerns

Customer Experience

Take proactive steps to prevent or minimise service disruption wherever possible
Ensure any unavoidable disruption is managed in a way that protects the customer experience
Communicate clearly and effectively with internal teams and customers when operational changes impact services

Compliance & Record Keeping

Ensure all operational decisions comply with driver hours regulations and legal requirements
Maintain accurate and timely operational records
Act as a final check to ensure all job data is correct, including report times, vehicle allocations, passenger numbers, and access requirements
Ensure driver packs are fully prepared with correct passes, completed documentation, and cards
Monitor daily vehicle movements, record delays, and communicate issues to relevant stakeholders
Use company systems and software to record incidents, changes, and operational updates
Monitor and respond to Samsara driver behaviour events in line with company policy

Teamwork & Communication

Work closely with Operations Managers, Assistant Operations Managers, and fellow Duty Managers
Build and maintain strong working relationships with stakeholders across all operating businesses in the region
Support colleagues during busy or challenging operational periods
Contribute positively to a cooperative, professional, and supportive team environment

Key Skills & Attributes

Ability to remain calm and think clearly under pressure
Strong attention to detail
Confident decision-maker, comfortable acting independently
Clear and effective communicator, particularly when dealing with drivers
Practical, common-sense approach to problem-solving
Flexible, positive, and team-oriented attitude
Well organised with strong time management skills
Confident and competent using IT systems and operational software

Pay: £38,000.00-£46,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in shenfield, ess

Duty Manager

Membership Advisor & PT

PMO Manager

Customer Service Manager

Deputy Unit Manager

General Manager

Duty Manager

Duty Manager - Thurrock

Duty Manager

Admissions & Discharge Co-ordinator

Duty Manager

Senior Consultant

Duty Manager

Hotel Duty Manager

Duty Manager

Centre Manager (SG)

Education Manager

Duty Manager

General Manager

Customer Operations Manager

I want to receive the latest job alerts for duty manager in shenfield, ess

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