Back of house manager Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

Front of House Manager
Rapport —London
- Up to £45,000 a year
- Full-time
- Management
- Leadership
- Employee assistance programme
Back of House Manager
Mandarin Oriental Hyde Park —London
- Weekend availability
- Hotel
- Supervising experience
- Travel
- Health & wellbeing programme
- Employee assistance programme
Back Of House Manager
Restaurant Associates —London
- £18.33 an hour
- Hospitality
- Organisational skills
- Leadership
- Employee discount
Back of House Manager
Searcys —London
- £36,000 a year
- Full-time
- Organisational skills
- Leadership
- School
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
14d
Senior Manager
M Group —London
- Communication skills
- Annual leave
- Employee assistance programme
Back of House Manager
Hilton —London
- Full-time
- Hospitality
- Hotel
- IT
8d
Treatment Coordinator
Happy Kids Dental —Belsize Park
- From £32,000 a year
- Weekend availability
- Organisational skills
- In-person
- Office experience
- Employee discount
- Bereavement leave
Quick apply
5d
Customer Experience Manager
Sainsbury's —London
- From £36,450 a year
- Night shift
- Management
- Leadership
- Employee discount
4d
Back of House Positions
Franco's —London
- £13.96 - £20.54 an hour
- Overtime
- Restaurant
- Employee discount
- Referral programme
Quick apply
PA & Office Manager - Corporate Communications Agency
Black Sun Ltd —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
Quick apply
Senior Practitioner - Robertson Street
Thames Reach —Clapham
- £39,518 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
Senior Manager Strategic Projects
Homes England —London
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- Driving
- No degree
- Annual leave
- Employee assistance programme
6d
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Back of House Positions
Wiltons —London
- £14.51 - £25.03 an hour
- Overtime
- Restaurant
- Employee discount
- Referral programme
Quick apply
Conference Rooms - Assistant Hospitality Manager
Lexington Catering —London
- £45,000 - £46,000 a year
- Full-time
- Hospitality
- Management
- Leadership
Quick apply
7d
GUCCI Entertainment Industry Relations Intern, Northern Europe - FTC
Gucci —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
Sales Manager
NEXT —London
- From £29,372 a year
- Weekend availability
- Employee discount

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Front of House Manager

Rapport -
London

Apply Now

Job details

Permanent | Full-time
Up to £45,000 a year

Benefits

Company pension
Employee assistance programme

Qualifications

Management
Leadership

Full job description

Step into a career‑defining opportunity as our Front of House Manager, where you’ll lead a polished, high‑performing team and shape a world‑class workplace experience. This is your chance to set the standard, driving service excellence, elevating the client journey and championing a Front of House operation that feels seamless, modern and unmistakably premium.

Reporting to the Client Services Manager, you’ll bring strategic leadership, operational oversight and a sharp eye for innovation. You’ll empower your Deputy Client Services Manager to deliver flawless day‑to‑day service while you focus on evolving the function, embracing new technologies, enhancing performance and ensuring our Front of House offering continues to meet the changing needs of a dynamic, forward‑thinking business.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota basis with flexibility as per business needs)

Salary: Up to £45,000 per annum depending on experience

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Lead and develop the Front of House team driving high performance, accountability and continuous improvement.
Maintain exceptional service standards ensuring a seamless, professional experience across all FOH functions.
Act as the operational escalation point resolving service or workflow issues with confidence and clarity.
Build trusted senior stakeholder relationships enhancing the visitor and client experience.
Oversee VIP visits and high‑profile events ensuring flawless delivery and premium service.
Use data and insights to drive improvement identifying trends, opportunities and service enhancements.
Champion innovation and new technologies adopting modern, AI‑enabled solutions to elevate FOH operations.
Collaborate across workplace services integrating with Facilities, Security and other partners to deliver a cohesive workplace experience.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
Proven leadership in workplace experience bringing strong people management and stakeholder engagement skills.
High emotional intelligence navigating complex relationships with professionalism, empathy and discretion.
Innovative and data‑driven mindset using insights, technology and new solutions to elevate service.
Commercially aware decision‑making balancing service excellence with operational efficiency.
Exceptional communication and organisation with strong problem‑solving skills and confidence engaging senior stakeholders.
Resilient, adaptable and forward‑thinking calm under pressure, committed to continuous improvement and trusted with sensitive information.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

back of house manager jobs in shepherd's bush, gtl

Front of House Manager

Back of House Manager

Back Of House Manager

Back of House Manager

Customer Operations Manager

Guest Experience & Welcome Manager

Front Desk Manager – Corporate Guest Services

Senior Manager

Back of House Manager

Treatment Coordinator

Customer Experience Manager

Back of House Positions

PA & Office Manager - Corporate Communications Agency

Senior Practitioner - Robertson Street

Senior Manager Strategic Projects

Massimo Dutti Operations Manager- Regent Street

Back of House Positions

Conference Rooms - Assistant Hospitality Manager

GUCCI Entertainment Industry Relations Intern, Northern Europe - FTC

Sales Manager

I want to receive the latest job alerts for back of house manager in shepherd's bush, gtl

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