Support escalation engineer Work, Jobs in Shirehampton, Bst (with Salaries)

Project Coordinator
IndigoTG —Magor
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
5d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
Helpdesk Manager
Shield Services Group Ltd —Hanham
- Full-time
- Continuous improvement
- Team management
- In-person
- Life insurance
Quick apply
Data Centre Security Officer - Bristol
Workrate UK —Brislington
- £13.45 an hour
- Full-time
- Front desk
- Communication skills
Quick apply
9d
Senior Operations Manager
GXO Logistics —Bristol
- Up to £65,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Agile Delivery Manager
Intellectual Property Office —Newport
- £47,766 - £58,850 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
10d
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
SOC Analyst
CGI —Chippenham
- Full-time
- Analysis skills
- Communication skills
Quick apply
12d
Programme Director
Safran —Cwmbran
- Full-time
- Engineering
- Contracts
- Leadership
- Employee assistance programme
Fire Safety Team Leader
BRC Jobs —Newport
- £46,716.47 a year
- Full-time
- Engineering
- Team management
- Budgeting
- Annual leave
- Referral programme
Quick apply
Graduate Shift Process Engineer
IQE —Newport
- £45,000 - £49,000 a year
- Engineering
- Quality control
- Employee assistance programme
- Employee discount
Service Delivery Manager
Xerox —Bristol
- Full-time
- Windows
- Microsoft Office
- Analysis skills
11d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Continuous improvement
- Travel
- Mentoring
- Referral programme
Quick apply
Network Operations Manager
Selnet Optima Networks Ltd. —Bristol
- £48,000 - £65,000 a year
- Full-time
- Communication skills
Quick apply
14d
Senior Operations Fibre NOC Engineer
BUUK Infrastructure —Cardiff
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
12d
IT Service Manager - Cloud Platforms
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
6d
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Microsoft Support Engineer
Pax8 Global —Bristol
- Up to £40,000 a year
- Full-time
- Hybrid work
- SharePoint
Senior Azure Platform Engineer
Proxima —Cardiff
- Azure
- DevOps
4d

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support escalation engineer jobs near shirehampton, bst

Project Coordinator

IndigoTG
Magor

Apply Now

Job details

Permanent
5 days ago

Qualifications

Microsoft Powerpoint
Supplier ordering
Microsoft Word
Microsoft Outlook
Salesforce
Ticket management
Project coordination
Visio
Microsoft Office Suite
Procurement support
Ticket management systems
Organisational skills
Telecommunication
SharePoint
Management reporting
Rota coordination

Full job description

About The Role

The Project Coordinator supports the PMO in the delivery of deployment-based projects across the UK and EU. Working closely with engineering, subcontracting, resourcing and customer teams, the role helps ensure projects are delivered on time, within budget and safely, while coordinating the people, materials, equipment and documentation required to support successful project delivery.

What You’ll Do

Engineer Scheduling: Assist with the scheduling of engineers in line with project SLAs, working with the Sub-Contracting Team, Engineering Team Leads and Workforce Scheduling Coordinators, including raising tickets on the Salesforce Field Service ticketing system.
Site Access: Arrange site access and permits as required by projects and in line with project schedules, including maintaining access records and key logs where relevant.
Materials Management: Identify required consumables and parts, place and track orders, and coordinate deliveries to site.
Tools & Equipment: Coordinate and track tools and test equipment between field staff, ensuring relevant systems are kept up to date.
Project Documentation: Communicate project requirements to engineers and audit project documentation, including arranging field quality audits.
Reporting: Provide internal and customer reporting as required by individual projects.
Project SharePoint: Create and maintain project-specific SharePoint sites for the storage and distribution of project documentation, including Project Definition Documents, trackers, installation completion documentation, audit documentation, field work packs and RAMS.
Customer & Engineer Coordination: Act as a point of contact between engineers and customers while work is being carried out on site.
Engineering Escalation: Escalate engineering issues to the relevant Manager.
KPI Reporting: Assist Resourcing with reporting on completed activities and KPI reporting.
Financial & Commercial Support: Manage simple profit and loss statements and provide financial and commercial support, including signing acceptance reports and invoicing against customer purchase orders.
Customer Meetings: Represent the company in customer meetings and conference calls, either in an assisting or primary role.
Team Support: Provide holiday cover for absent colleagues as required.

About You

What We Are Looking For

Education: Minimum of 5 GCSEs or equivalent, including Maths and English.
Microsoft Office: Advanced skills in Outlook, Excel, MS Word, MS Visio and PowerPoint.
SharePoint: Knowledge of working with SharePoint or other cloud-based storage systems is essential.
Communication: Excellent verbal, written and presentation skills, with the ability to interact confidently with people at all levels.
Attention to Detail: High attention to detail and the ability to manage project information accurately.
Organisation: Strong organisational skills, with the ability to prioritise events and deliverables and work logically.
Pragmatic Approach: A pragmatic approach to dealing with unexpected and challenging events.
Teamwork & Initiative: Able to work effectively as part of a team and on own initiative, while being comfortable seeking support when necessary.
Project Coordination Experience: Previous Project Coordinator experience is preferred.
Industry Experience: Previous experience in the Telecoms industry would be a strong advantage. Experience in DCN or subsea is also advantageous.

At Indigo, we believe our greatest strength is our people. We're committed to creating an inclusive environment where everyone feels valued, respected and able to do their best work. We welcome applications from candidates of all backgrounds and make employment decisions based on skills, experience and potential. If you need any reasonable adjustments during the recruitment process, we're here to support you.

About Indigo

Indigo is a strategic operational partner for critical digital infrastructure. We help customers design, deploy, support and scale the infrastructure their businesses rely on, giving them greater control, consistency and confidence. Our teams work across subsea, terrestrial, wireless, data centre and NOC environments, bringing specialist expertise, 24/7 support, field services and managed services together under one accountable model.

Being part of Indigo means working in a business where operational excellence, customer trust and doing things properly matter. We support customers in complex, performance-critical environments, helping them reduce risk, protect performance and deliver with confidence. Our people are central to that mission, bringing the skill, responsiveness and accountability needed to support the next generation of digital infrastructure. As an Investors in People Gold accredited employer, we're committed to investing in the growth and development of our people.

Apply Now

Refine Your Search

support escalation engineer jobs in shirehampton, bst

Project Coordinator

Support Analyst

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Helpdesk Manager

Data Centre Security Officer - Bristol

Senior Operations Manager

Agile Delivery Manager

Application Support Engineer (3rd Level)- Bristol

SOC Analyst

Programme Director

Fire Safety Team Leader

Graduate Shift Process Engineer

Service Delivery Manager

2nd Line IT Support Engineer

Network Operations Manager

Senior Operations Fibre NOC Engineer

IT Service Manager - Cloud Platforms

Vacancy 2: Support Technician

Microsoft Support Engineer

Senior Azure Platform Engineer

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