Service delivery manager Work, Jobs in Shoreditch, Gtl (with Salaries)

B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
10d
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Service Delivery Manager
INFINITY GROUP —London
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Sales
- Annual leave
Quick apply
13d
Skills Delivery Manager
Shaw Trust —London
- £45,605 - £52,048 a year
- Travel
- Annual leave
- Employee assistance programme
7d
Regional Service Improvement Manager
Leonard Cheshire —Bromley
- £53,977 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Manager
FalconSmartIT —London
- Continuous improvement
- Leadership
Quick apply
13d
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
5d
Service Delivery Manager
Centellic —London
- Full-time
- Hybrid work
- Maintenance
- IT
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
10d
Recruitment Manager
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
14d
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
5d
Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Service Delivery Manager
WallStreetDocs —London
- Full-time
- Organisational skills
- Financial services
- Communication skills
Senior Service Delivery Manager
Zenzero Solutions —London
- Analysis skills
- Project management
- Bachelor's degree
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
6d
Service Delivery Manager (Global)
Brookfield Asset Management —London
- Full-time
- Continuous improvement
- IT
- Leadership
Service Delivery Manager
Ekco —London
- Hybrid work
- Management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d

I want to receive the latest job alerts for service delivery manager in shoreditch, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

B2B Delivery Manager

Laundryheap
London

Quick apply

Job details

Full-time
10 days ago

Qualifications

CRM software
Microsoft Excel
Sales
Microsoft Office
Analysis skills
Project management
Bachelor's degree
Organisational skills
Business
Communication skills

Full job description

We are looking for a proactive, detail-oriented B2B Delivery Manager to own the onboarding of new business

clients and ensure their transition into live operations is seamless. This role sits at the intersection of Sales, Account

Management and Operations, and is accountable for making sure every new B2B customer's first orders are planned,

resourced and delivered without disruption.

You will be the internal owner of the onboarding journey - translating commercial agreements into operational

readiness, coordinating closely with Operations and Logistics/Fleet teams, and acting as the first point of escalation if

anything threatens a client's early experience. If you are highly organised, thrive on cross-functional coordination,

and take pride in flawless execution, we would like to hear from you.

Key Responsibilities:

• Own end-to-end onboarding for new B2B accounts, from sales handover through to a stable go-live

• Act as the primary liaison between new B2B clients and internal Operations teams during the onboarding

period, ensuring clear communication and timely resolution of issues

• Work with Operations and Logistics/Fleet teams to confirm capacity, routing and driver allocation are in place ahead of a

client's first orders

• Build and maintain onboarding playbooks and checklists tailored to client type, volume and market

• Proactively identify operational risks ahead of go-live and drive resolution before they impact the client

• Monitor performance through the first orders and early order cycles, resolving issues in real time

• Coordinate go-live timelines and readiness across Sales, Account Management, Operations and Logistics/Fleet teams

• Conduct a structured post-onboarding review with the client and internal stakeholders, confirming satisfaction

before formal handover to Account Management

• Maintain clear documentation and reporting on onboarding pipeline status and go-live outcomes

• Manage Product stakeholders to feed onboarding and client insights into the product roadmap, influencing

change requirements that improve processes and the wider B2B service model

• Represent the Laundryheap brand with professionalism throughout the onboarding process, ensuring a

consistently excellent client experience

Requirements:

• Bachelor's degree in business, operations, logistics or a related field

• Minimum 2-3 years' experience in delivery/onboarding management, operations or a customer-facing role,

ideally within logistics, on-demand or platform businesses

• Strong project management and organisational skills, with the ability to manage multiple onboarding projects

simultaneously

• Exceptional communication and interpersonal skills, comfortable coordinating across Sales, Operations and

clients

• Proven ability to manage and influence stakeholders, including Product teams, to shape process and service

model improvements

• Strong analytical thinking and problem-solving abilities; comfortable working with data to track onboarding

performance

• Proficiency in Microsoft Office, especially Excel; familiarity with CRM software (such as Salesforce or

HubSpot) is a plus

• A proactive, solutions-oriented mindset and the ability to stay calm and effective under pressure

If you are a self-starter who thrives on getting new clients off to a flawless start and building strong cross-functional

relationships, we would love to hear from you!

Quick apply

Refine Your Search

service delivery manager jobs in shoreditch, gtl

B2B Delivery Manager

Customer Service Manager

Service Delivery Manager

Service Delivery Manager

Service Delivery Manager

Skills Delivery Manager

Regional Service Improvement Manager

Senior Housing Manager

Service Delivery Manager

Delivery Manager

Service Delivery Manager

Recruitment Manager

Reception Manager

Service Reporting Manager

Senior Programme & Service Delivery Directors

Service Delivery Manager

Senior Service Delivery Manager

Operations Manager

Service Delivery Manager (Global)

Service Delivery Manager

I want to receive the latest job alerts for service delivery manager in shoreditch, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected