Vacancy Reference Number
22016
/*generated inline style */
Number of Vacancies
2
/*generated inline style */
(B) OCU
Operational Support Services
/*generated inline style */
Location
Sidcup with occasional travel to other MPS sites
/*generated inline style */
Building
MARLOWE HOUSE
/*generated inline style */
Band
Band C
/*generated inline style */
Part/Full Time
Full Time
/*generated inline style */
Hours per Week
36 hours per week
/*generated inline style */
Type of Contract
Permanent
/*generated inline style */
Job Advert
Job Title: Supply Chain Performance Manager
Salary: The starting salary is £48,995, which includes allowances totalling £3,009.
The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: Sidcup with occasional travel to other MPS sites
About Fleet Services
The police vehicle fleet is an important physical asset. It enables officers and staff to do their job, carries key equipment required, and provides safe transportation for the public / prisoners.
The role of Fleet Services is to keep the Met mobile, ensuring we can detect, respond to, and prevent crime whilst building public trust and confidence. Fleet Services are committed to leading with innovation, responsibility and environmental consciousness, striving for a fleet that is safer, smarter and cleaner, with a focused approach as follows:
1 - We will manage responsibly to deliver an excellent service and achieve value for money
2 - We will deliver strategies to manage the fleet efficiently and effectively
3 - We will deliver a fit-for-purpose, flexible and available fleet
The complex needs of modern policing requires a wide range of vehicle types. We operate a fleet of over 5,200 assets on the road and river, as well as over 1,000 pedal cycles. London is the most complex and diverse city in the UK, and our fleet is reflective of that. We currently have over 220 different types of vehicles supporting all operational commands including armed response vehicles, HGVs, patrol cars, motorbikes and pedal cycles.
Customers can be broadly grouped into three strategic pillars – Frontline Policing, Met Ops & Performance, and Counter Terrorism / Specialist Operations. Collectively this covers pan London requirements as well as national CT responsibilities.
The overall fleet requirements and volumes are owned and governed by operational leaders at the Strategic Fleet Board. Operational teams are accountable for the volume of fleet required to undertake their roles, and Fleet Services support and enable effective decision making through provision of information and technical / industry knowledge.
This is a pivotal role within the Fleet Services Supply Chain team, supporting the delivery of high-performing, value-driven supplier relationships across the Fleet portfolio. Reporting to the Supply Chain Manager, you will play a key role in driving performance and strengthening contract outcomes across a diverse range of suppliers.
As a Supply Chain Performance Manager, you will focus on monitoring, managing and improving supplier performance, ensuring contracts deliver against agreed outcomes and continue to meet evolving service needs. Working in a dynamic and agile environment, you’ll identify opportunities to optimise performance, enhance value for money, and support the continuous development of our supply chain.
Success in this role goes beyond technical expertise. We are looking for an individual with strong influencing and collaborative skills who can confidently engage stakeholders, challenge constructively, and drive positive change across services and suppliers.
You will act as a trusted advisor and subject matter expert on supplier performance, building strong and effective relationships with a wide range of stakeholders, including suppliers, Heads of Service, Commercial Leads and wider enabling service areas. Your ability to analyse performance, communicate insights clearly, and influence decision-making will be key to delivering tangible improvements.
You will also have line management responsibility for Contract / Supplier Support role, developing and enhancing capability in performance management across the contract lifecycle, while fostering a culture of continuous improvement, accountability, and high performance.
Key Responsibilities
Contract Management – Lead contract management for specific contracts in Fleet Services, working with MPS Commercial and other Fleet teams to ensure that the suppliers are delivering an excellent service in support of overall Fleet objectives. Monitor, assess and analyse supplier performance against KPIs / SLAs, and ensure that where required this is feeding up into wider performance management reporting. Undertaken regular assessment of financial spend against budget and contract value, and assist with future procurement planning
Sourcing / Procurement Activity – Lead sourcing and procurement activity for specific goods and services on behalf of Fleet Services, working with MPS Commercial resources – ensure that there is timely replacement of existing services. Ensure that all audit and financial protocols are recorded and maintained
New contract go-live – Ensure that any new contracts and suppliers go-live successfully, working with the suppliers and other MPS resources on pre-implementation, implementation and post-implementation phases
Supplier / service optimisation – Review service performance and develop ideas on innovations / improvements that can be delivered to improve Fleet Services (new solutions, process re-engineering and tactical technology enhancement). Drive a culture of continuous improvement, value for money and performance excellence within all commercial arrangements.
Supply chain risk – regularly review supplier positions across a number of metrics, working with MPS Commercial, and ensure contingencies are in place to deal with potential supply chain risks.
Supply Chain Manager support – support the Supply Chain Managers as required with management of the largest contracts in Fleet Services
Market research – lead market research activity to prepare for upcoming service / solution procurements
Requisitions, Purchase Orders and Invoices - Governance and oversight of all supplier activity for allocated contracts. Ensure Purchase Orders are raised promptly and ensure invoices are reviewed appropriately before approval.
Stakeholder engagement and communications - Lead on engagement with officers, staff and external key stakeholders where required including to MOPAC for contract approvals
Reporting - Develop and implement processes for reporting and monitoring supplier / contract initiatives
Performance management - Provide line management to certain staff, ensuring they are able to perform well in their roles. Evaluate staff performance and lead and develop comprehensive training plans, ensuring all staff are aware of and able to work to Fleet Management standards. Organise the rollout of training using appropriate methods in line with PDPs, career progression plans and future business requirements
End customer focus – Ensure teams focus on delivery of excellent service to end customers, and ensure they understand what it is they are ultimately helping to enable through their work
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.
Completed applications must be submitted by 23:55 on 21/07/2026.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager.
Following application review, successful candidates will be invited to interview.
www.metpolicecareers.co.uk
/*generated inline style */
Essential For The Role
Essential For The Role, e.g. qualifications, licenses, languages, training
Essential to the role:
Organisational skills – strong ability to plan and prioritise a complex workload to be able to meet demanding stakeholder expectations and deadlines.
Stakeholder Engagement and communications - Knowledge of engagement strategies with internal and external stakeholders, including law enforcement partners, government agencies, and the community. Credibility to communicate with and influence senior leaders in the police service
Output focused – ability to interpret and coordinate outputs from senior management meetings into clear action plans and work with action owners to ensure delivery
Supplier management – knowledge of how to manage suppliers and the processes involved in effective supplier management
Sourcing / procurement – knowledge of different ways of contracting for services with suppliers including the pre-tender, tender, evaluation and post evaluation phases
Planning – excellent planning and organisation skills to effectively assess supplier requirements from initiation through to contract delivery
Performance management / KPIs – knowledge of how to develop, refine, implement and manage performance metrics with suppliers to manage performance effectively
Problem solving - Ability to resolve problems, making informed judgements and determining priorities
Coaching / Leadership - Understands different leadership styles and the benefits of coaching to support people and improve performance. Understands organisational cultures, equality, diversity and inclusion. Strong leadership skills to direct all programme / project activities for staff to ensure agreed goals and objectives are achieved
Team Working / Performance Management - Understands people and team management models, including team dynamics and motivation techniques. Understands HR systems and legal requirements, and performance management techniques including setting goals and objectives, conducting appraisals, reviewing performance, absence management, providing constructive feedback, and recognising achievement and good behaviour. Able to build a high-performing team by supporting and developing individuals and motivating them to achieve. Able to set operational and personal goals and objectives and monitor progress, providing clear guidance and feedback
Relationship Management - Understands approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict. Knows how to facilitate cross team working to support delivery of organisational objectives.
IT skills – good IT skills, able to use standard Office products and MPS systems effectively
Desirable to the role:
MPS Knowledge - Organisational and governance structures across the MPS and how they interact with each other
Fleet Services - Understands how fleet services work
Equal opportunities – excellent knowledge and clear understanding of the MPS Equal Opportunities Policy, promoting and respecting race and diversity issues, treating everyone with respect
Experience
Essential to the role:
Relationship Management - Relationship management experience, both internally and externally, to negotiate value for money, provide excellent service delivery and manage performance service levels
Collaboration – Experience working in a multi-function environment, collaborating across multiple teams and organisations
Leading Teams - Successfully developed and led a team to deliver business objectives
Commercial – Experience of working on tenders / procurements to ensure the right suppliers are awarded contracts.
Supplier management - Experience of managing suppliers to deliver goods and services in a complex organisation
Desirable to the role:
Certifications - Certification in contract / supplier management
/*generated inline style */
Required Languages
English
/*generated inline style */
Reports To
Band B - Supply Chain Manager
/*generated inline style */
Additional Information
CVF Staff Band.pdf – 971KB Opens in a new window
/*generated inline style */
Disability Confident Statement
The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.
As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.
The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.
Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.
Read our full disability confidence statement.
/*generated inline style */
/*generated inline style */
