Waste manager Work, Jobs in Silchester, Ham (with Salaries)

Customer Service Manager – Waste & Recycling
CHAMBERS WASTE MANAGEMENT LIMITED —Guildford
- From £40,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Employee discount
Quick apply
6d
Site Manager
Watkin Jones —Reading
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- First Aid Certification
- Annual leave
- Employee discount
Quick apply
Assistant Manager
Five Guys UK —Reading
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
FM Soft Services Contracts Manager
SSE —Reading
- £36,200 - £54,400 a year
- Full-time
- Contracts
- Employee discount
9d
Shift Manager
Five Guys UK —Reading
- From £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Deputy Manager
Iceland —Basingstoke
- £32,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
14d
Contracts Manager
CSS Recycling —Newbury
- £45,000 - £55,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Contracts
- Free parking
Quick apply
Spectrum Manager
Astroscale —Didcot
- £45,000 - £95,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Life insurance
- Sick pay
2d
Laboratory Technician
Highfield and Brookham Schools —Liphook
- Part-time
- Laboratory experience
- Analysis skills
- Quality control
Quick apply
8d
Water & Waste Stewardship Manager
Reckitt —Slough
- Remote
- Engineering
- Analysis skills
- Travel
- Employee assistance programme
- Life insurance
Shop Assistant Manager
Newlyns Farm Shop, Cafe & Cookery School —Hook
- Up to £34,500 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
2d
Driver (3.5t)
Grundon —Ewelme
- Overtime
- Customer service
- Communication skills
Quick apply
14d
Service Driver
Mammoth Site Storage & Toilet Hire —Caversham
- From £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Construction experience
- Free parking
- Referral programme
Quick apply
1d
Facilities Manager
MedPharm —Guildford
- Full-time
- Engineering
- Microsoft Office
- Supervising experience
Quick apply
Production Radiochemist
Alliance Medical Ltd —Guildford
- From £33,450 a year
- Nights as needed
- Laboratory experience
- Analysis skills
- Organisational skills
Quick apply
Assistant Manager
Starbucks —West Berkshire
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Maintenance Technician (Facilities & Compliance)
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £13 an hour
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Laboratory Manager
QinetiQ —Farnborough
- £43,200 - £48,000 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Communication skills
- Employee discount
7d
Assistant Site Manager
Taylor Wimpey —Ascot
- First Aid Certification
- Construction experience
- Annual leave
- Employee discount
1d
Senior Forest Manager
Tilhill Forestry —Alton
- Full-time
Quick apply
6d

I want to receive the latest job alerts for waste manager in silchester, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Manager – Waste & Recycling

CHAMBERS WASTE MANAGEMENT LIMITED -
Guildford

Quick apply

Job details

Full-time
From £40,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

CRM software
Outbound sales
Management
Customer service
Microsoft Office
Analysis skills
Leadership

Full job description

About the Role

We are looking for an experienced and commercially focused Customer Service Manager to lead our Customer Service team. Reporting to the senior leadership team, you will be responsible for delivering outstanding customer experience, driving customer retention, reducing customer churn, and maximising revenue opportunities through proactive telesales activity.

This is a key leadership role, requiring someone who can balance customer service excellence with commercial performance, ensuring customers remain loyal, engaged, and satisfied while supporting business growth.

Key Responsibilities

Lead, coach and develop the Customer Service team to deliver exceptional results.
Drive continuous improvement in customer satisfaction, service delivery and operational performance.
Develop and implement strategies to reduce customer churn and improve customer retention rates.
Analyse customer losses, identify root causes of churn, and introduce corrective actions to improve loyalty and contract renewals.
Manage customer complaints and escalated issues, ensuring timely and effective resolution.
Oversee customer renewal and retention campaigns to maximise customer lifetime value.
Drive outbound telesales activity, generating new business opportunities and promoting additional waste and recycling services to existing customers.
Identify upselling and cross-selling opportunities to increase revenue and customer engagement.
Monitor and report on KPIs including customer satisfaction, retention, churn, telesales conversions, and team performance.
Work closely with Operations, Commercial and Sales teams to ensure a seamless customer journey.
Produce regular management reports and recommend improvements based on customer and sales data.

About You

Proven experience in a Customer Service Manager, Contact Centre Manager, Retention Manager or similar leadership role.
Demonstrable success in customer retention and churn reduction.
Previous experience managing or supporting telesales and outbound sales activity.
Strong leadership and team development skills.
Excellent communication and relationship-building abilities.
Commercially aware with a focus on revenue growth and customer lifetime value.
Strong analytical and reporting capabilities.
Experience using CRM systems and Microsoft Office applications.

What We Offer

Competitive salary and bonus scheme.
Pension and benefits package.
Ongoing training and career development opportunities.
A supportive and collaborative working environment.
The opportunity to play a key role in the growth and success of a leading waste and recycling business.

Apply Today

If you are a customer-focused leader with a passion for service excellence, telesales performance, customer retention, and reducing churn, we would love to hear from you. Join us and help drive customer loyalty, revenue growth, and operational excellence across our business.

Pay: From £40,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking
Private medical insurance

Ability to commute/relocate:

Guildford GU1 1SE: reliably commute or plan to relocate before starting work (preferred)

Experience:

Customer service management: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

waste manager jobs in silchester, ham

Customer Service Manager – Waste & Recycling

Site Manager

Assistant Manager

FM Soft Services Contracts Manager

Shift Manager

Deputy Manager

Contracts Manager

Spectrum Manager

Laboratory Technician

Water & Waste Stewardship Manager

Shop Assistant Manager

Driver (3.5t)

Service Driver

Facilities Manager

Production Radiochemist

Assistant Manager

Maintenance Technician (Facilities & Compliance)

Laboratory Manager

Assistant Site Manager

Senior Forest Manager

I want to receive the latest job alerts for waste manager in silchester, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected