Customer relations manager Work, Jobs in Slough, Brk (with Salaries)

Product Manager-Cards
SwiftXccess —London
- APIs
- Financial services
- Communication skills
People & Recruitment Coordinator
FedBucks Ltd —Princes Risborough
- £32,000 - £35,000 a year
- Part-time
- Hybrid work
- Human resources
- In-person
- Free parking
- Annual leave
Quick apply
5d
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Eton
- £28,000 - £31,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Employee Relations Advisor
Hightown Housing Association —Hemel Hempstead
- £36,090 a year
- Hybrid work
- Management
- Annual leave
HR Specialist UK - Fixed Term Contract ( 6 months), Global Medical Accommodations
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
People & Culture Partner - Retail
Warner Bros. Discovery —Leavesden Green
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- In-person
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Eton
- £28,000 - £31,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy
Marriott International, Inc —London
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Senior Manager - Financial Services (Investment Management & Wealth), Programme Leadership, Human Capital
Deloitte —London
- Hybrid work
- Azure
- AWS
- Project management
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- IT
- Communication skills
9d
HR Business Partner
SIXT UK —Slough
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Continuous improvement
- Paid training
- Annual leave
Quick apply
Head of UK and MEA Treaty Claims
SCOR —London
- Microsoft Powerpoint
- Management
- Analysis skills
Customer Relations Manager - Reading School
Reading Borough Council —Reading
- £33,143 - £44,075 a year
- Full-time
- Communication skills
- School
4d
Customer Relations Manager
Aria Care —Henley on Thames
9d
Clinic Manager
Therapie Clinic —Windsor
- £40,000 - £48,000 a year
- Sales
- Customer service
- Mentoring
- Paid training
- Annual leave
People Manager
Odds Farm Park Ltd —High Wycombe
- £13,125 - £15,000 a year
- Part-time
- Hospitality
- Management
- Analysis skills
- Free parking
- Store discount
Quick apply
4d
Policy Communications Specialist , International Policy and Press Communication
Amazon UK Services Ltd. - A10 —London
- Full-time
- Social media management
- English
- Bachelor's degree
International Employee Relations Consultant, Human Resources - London
CoStar Group —London
- Full-time
- Spanish
- English
- Bachelor's degree
- Annual leave
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme

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Product Manager-Cards

SwiftXccess
London

Apply Now

Job details

Qualifications

Relationship management
APIs
Financial services
Data science
Communication skills
Banking

Full job description

About the Product Team
The product team owns SwiftXccess’s product direction, defining what to build in order to solve customer problems in a way that allows us to succeed as a business. We do this by distilling insights from key stakeholders across the company, user research, product-generated data, and competitive analysis. These insights allow us to prioritize the features that we work on, which we define end to end with our design and engineering counterparts, to create a product roadmap. As the features on this roadmap get developed, we partner with the appropriate teams to make sure that they are properly launched and are set up to be successfully sold, serviced, and supported. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them.

About the Role

As a product manager for cards at SwiftXccess, you’ll own the roadmap across customer-facing features, API enhancements, and infrastructure to make it easy to issue and accept cards. Our cards business heavily rely on collaboration with external providers and 3rd parties (eg Card Schemes, Technical Processor, Card Perso Bureau and others) to keep our cards business running effectively and to embark on new business opportunities and product development activities. To ensure our 3rd party relations can be the foundation for an efficient and frictionless collaboration we need to work closely together with counterparts within our business partners’ organisation at different levels and to ensure several layers of business processes are operating smoothly.

This is a greenfield project, and the successful candidate will own the design, development and launch of the initial offering and the ongoing growth of the product as we scale.

What you’ll do:

Understand the market and the customer: Develop a detailed understanding of how our payment processing and business operates and what our customers need
Set the strategy for your product area, ensuring that it aligns with company strategy, and translate that strategy into projects for the next 3, 6, and 12 months
Build and own the product roadmap for an area with significant scope
Prioritize what projects we should work on, why they are important, how they should work, how they should be prioritized, and how they should be measured
Spec writing and documentation – think deeply about how product features should work and document these thoughts via specs with thorough coverage of edge cases.
Execute cross functional work – Work with design and engineering on scoping, task management, implementation, and follow up after launch. Collaborate with other stakeholders including support and compliance to ensure smooth delivery of new features.
Culture: Foster a product and customer centric mindset across the company. Hold a high bar for product quality and help enforce it across the company.

What you should bring along

You bring a passion for strong collaboration and solving problems through communication
You have an analytical and data driven mindset and an excellent understanding of commercial relationship management activities
Concrete experience in the context of payment cards
Experience in a technical or financial services background
Experience in engineering, data science, card acquiring and issues, banking, or similar
Experience in defining and driving product strategies, including ruthless prioritization
Ability to create best-in-class interfaces that simplify complexity
Strong written and verbal communication skills.
Technical skills or demonstrated ability to gain an in-depth understanding of software systems to make meaningful contributions to high-stakes discussion on data modelling and software architecture

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

customer relations manager jobs in slough, brk

Product Manager-Cards

People & Recruitment Coordinator

HR Advisor - Health and Social Care

Employee Relations Advisor

HR Specialist UK - Fixed Term Contract ( 6 months), Global Medical Accommodations

Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy

People & Culture Partner - Retail

HR Advisor - Health and Social Care

Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy

Senior Manager - Financial Services (Investment Management & Wealth), Programme Leadership, Human Capital

Porsche Personal Case Manager

HR Business Partner

Head of UK and MEA Treaty Claims

Customer Relations Manager - Reading School

Customer Relations Manager

Clinic Manager

People Manager

Policy Communications Specialist , International Policy and Press Communication

International Employee Relations Consultant, Human Resources - London

Customer Relations Manager

I want to receive the latest job alerts for customer relations manager in slough, brk

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