At IRIS, our workplaces play a critical role in how our colleagues collaborate, innovate, and succeed. We're looking for an experienced Director of Facilities to lead the strategic and operational management of our multi-site property portfolio, ensuring our offices remain safe, compliant, cost-effective, and exceptional places to work.
This is a highly visible leadership role, partnering closely with the Executive Team and senior stakeholders across the business to develop and deliver our workplace strategy. You'll lead facilities operations, property management, health and safety, supplier relationships, and major projects across our estate while driving continuous improvement and enhancing the colleague experience.
What you'll be doing
As Director of Facilities, you'll be responsible for the leadership and oversight of all facilities, property, and workplace services across our locations.
Key responsibilities include:
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Developing and delivering the facilities and workplace strategy in line with business objectives.
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Leading the management of our property portfolio, ensuring operational excellence, compliance, and value for money.
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Ensuring all offices operate to the highest standards of health and safety, environmental compliance, governance, and risk management.
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Managing key supplier and landlord relationships, negotiating contracts, monitoring performance, and driving service improvements.
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Leading refurbishment, fit-out, relocation, and workplace transformation projects from concept through to delivery.
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Partnering with Finance, IT, HR, Marketing, and business leaders to ensure facilities services support organisational priorities.
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Managing budgets, financial planning, forecasting, and cost-control activities across the estate.
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Driving workplace innovation, sustainability initiatives, and operational efficiencies.
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Using data, technology, and AI-enabled tools to improve service delivery, reporting, and decision making.
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Leading, developing, and coaching facilities teams while building strong succession and capability plans.
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Presenting property, facilities, and financial updates to senior leadership and executive stakeholders.
What we're looking for
We're seeking an experienced facilities leader with a proven track record managing complex corporate environments and multi-site operations.
You'll bring:
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Significant leadership experience within facilities management, workplace services, or corporate real estate.
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Experience leading facilities operations across multiple locations and managing geographically dispersed teams.
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Strong knowledge of health and safety legislation, statutory compliance, risk management, and governance.
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Expertise in supplier management, contract negotiations, procurement, and service delivery frameworks.
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Proven budget management and commercial decision-making capabilities.
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Experience delivering major facilities projects, including refurbishments, fit-outs, relocations, and workplace transformation initiatives.
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Excellent stakeholder management skills with the ability to influence and engage senior executives.
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Strong understanding of building services and how they support business operations.
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Outstanding communication skills and the ability to build relationships across all levels of an organisation.
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A proactive, data-driven approach to continuous improvement and operational excellence.
It would be great if you also have
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Experience managing a UK or international multi-site property portfolio.
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Strong sustainability, ESG, and energy management experience.
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Experience managing complex landlord and property relationships.
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Professional qualifications or memberships such as IWFM, IOSH, NEBOSH, or equivalent.
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Experience leveraging technology and AI to improve facilities operations and service delivery.
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Degree-level qualification or equivalent professional experience.
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Email: [email protected]
Phone: 0344 815 5500
