Customer service Work, Jobs in Solihull, Wmd (with Salaries)

Customer Service Advisor
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Part-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
2d
Customer Services Assistant
OurCoop —Birmingham
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
7d
Customer Assistant - Online
Morrisons —Birmingham
- Annual leave
- Employee discount
Quick apply
One Stop - Customer Service Assistant
One Stop —Solihull
- £12.81 an hour
- Full-time
1h
Sales Advisor
ProCook —Solihull
- £13.45 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Airside - Weekend Evening Sales Assistant
WH Smith PLC —Birmingham
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Team Member
KFC —Solihull
- Up to £12.71 an hour
- Full-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
4d
Customer Service Advisor
HMV Group —Solihull
- Full-time
- Communication skills
- Time management
1d
Airside - Weekend Evening Sales Assistant
WHSmith Group —Birmingham
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Solihull
- Temporary
MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, Solihull)
Mango —Solihull
- Part-time
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
7d
Customer Service Consultant
Skipton Building Society —Solihull
- £25,500 a year
- Part-time
- Banking
- Time management
- Annual leave
- Employee assistance programme
6d
Retail Sales Assistant (Weekends)
Mamas & Papas —Birmingham
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
9d
Customer Assistant - Replenishment
Morrisons —Solihull
- Annual leave
- Employee discount
Quick apply
1d
Retail Sales Advisor - Part Time
Poltronesofà —Solihull
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Assistant - Market Street & Cafe
Morrisons —Solihull
- Serving
- Café
- Annual leave
- Employee discount
Quick apply
23h
Customer Service Assistant
OurCoop —Solihull
- £12.75 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
2d
8hr Part Time Sales Assistant, Kurt Geiger, Solihull
Kurt Geiger —Solihull
- 8 hour shift
- Customer service
- Employee discount
Quick apply
Barista
Costa Limited —Solihull
- £13.12 - £14.12 an hour
- Full-time
- Serving
- Fast casual restaurant
- Cleaning
- Employee discount
4d
Assessment Services Coordinator
Autism Assessment Hub —Solihull
- £25,000 a year
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- Travel
- Annual leave
- Sick pay
Quick apply
4h

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Customer Service Advisor

Solihull Metropolitan Borough Council -
Solihull

Apply Now

Job details

Part-time | Full-time | Fixed term contract
£26,824 - £29,540 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

English
Customer support
Customer interaction
Communication skills

Full job description

Job Introduction

Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service.

Based at the Blue Bell Centre in Chelmsley Wood and, depending on the role, have opportunities to work from other locations across Solihull, this is an excellent opportunity to become part of a high-performing team that plays a vital role in delivering excellent services to our residents.

Our Connect Customer Services team is central to the Council’s vision to put people at the heart of everything we do through outstanding service delivery. As a Customer Service Advisor, you will be the first point of contact for residents, ensuring every interaction—whether by phone, face-to-face, or via digital channels—is handled with professionalism, empathy, and efficiency.

We are pleased to offer a number of opportunities, including permanent and fixed-term full-time and part-time roles within our Connect Customer Services team. These opportunities also include positions supporting our Adult Social Care team.

What We’re Looking For:

We welcome applications from individuals who thrive in a dynamic, performance-driven environment and enjoy variety in their role. To succeed, you will demonstrate:

A strong customer focus and excellent communication skills.
Proven experience in delivering high-quality customer service in a fast-paced contact centre environment,
A collaborative and respectful approach to teamwork, with integrity at the core of your interactions.
Digitally confident, able to use systems and databases while engaging with customers
Organised and methodical, with strong attention to detail
Adaptable and resilient, able to work effectively in a process-driven, target-led environment.
Flexibility to work at alternative locations in Solihull and work on a shift rota (Monday to Friday).

Why Join Us?

At Solihull Council, people are at the heart of everything we do. We offer a supportive working environment, opportunities for development, and the chance to make a real difference in the lives of our residents. We also offer you

A competitive salary
Training, development, and career progression opportunities.
Flexible working options. Home working maybe an option in the longer term
Generous annual leave plus the option to buy up to 10 extra days.
Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
Family and carer-friendly policies.
Access to the Local Government Pension Scheme.
Exclusive employee benefits: staff discounts, subsidised travel passes, Cycle 2 Work Scheme.

Additional Information

Hours of work are up to 37 per week, with 30 hours or over requiring a commitment of five days across the working week.

Don’t miss out!

To apply, please click on the link below and make sure your application is in your own words and reflects your own personal experiences.

If you have a specific question regarding this post, please contact Customer Contact Manager at [email protected] or Sam Purchase, Team Leader – Adult Social Care at [email protected]

The closing date for applications is 23 August 2026. However, if we receive a sufficient number of applications, we reserve the right to close this vacancy before this date. We therefore encourage you to submit your application as early as possible to avoid disappointment.

Shortlisted candidates will be invited to an Assessment Centre on Thursday, 3 September 2026 (4pm to 7pm) at Solihull Connect Walk-in Centre (within the Bluebell Centre) Chelmsley Wood. You will be required to attend for the full session. Spaces are limited, so please apply early to secure your place.

This post requires the following Disclosure and Barring check: BPSS/Basic.

Please note we do not accept CVs for this role.

As part of our compliance and safer recruitment requirements, references will be sought for all successful candidates following interview. A reference must be provided by the candidate’s current or most recent employer or training provider. Where this does not cover the last three years, an additional reference will be required from the candidate’s next most recent employer or training provider. Posts subject to statutory regulation may require additional scrutiny. Personal/character references will only be accepted in exceptional circumstances.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Apply Now

Refine Your Search

customer service jobs in solihull, wmd

Customer Service Advisor

Customer Services Assistant

Customer Assistant - Online

One Stop - Customer Service Assistant

Sales Advisor

Airside - Weekend Evening Sales Assistant

Team Member

Customer Service Advisor

Airside - Weekend Evening Sales Assistant

Specialist: Full-Time, Part-Time, and Part-Time Temporary

MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, Solihull)

Customer Service Consultant

Retail Sales Assistant (Weekends)

Customer Assistant - Replenishment

Retail Sales Advisor - Part Time

Customer Assistant - Market Street & Cafe

Customer Service Assistant

8hr Part Time Sales Assistant, Kurt Geiger, Solihull

Barista

Assessment Services Coordinator

I want to receive the latest job alerts for customer service in solihull, wmd

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