Senior advisor Work, Jobs in Sonning, Brk (with Salaries)

Senior Advisor
Mears Group —Basingstoke
- Up to £32,000 a year
- Monday to Friday
- Customer service
- Administrative experience
- Supervising experience
- Annual leave
- Employee assistance programme
8d
Senior Environmental Advisor
Tilbury Douglas —Thames Valley
- Full-time
- Hybrid work
- Civil engineering
- Driving
- Travel
- Annual leave
- Employee assistance programme
14d
Senior Environmental Advisor (13508)
Tilbury Douglas —Thames Valley
- Full-time
- Hybrid work
- Civil engineering
- Driving
- Travel
- Annual leave
- Employee assistance programme
14d
Senior Gift Advisor
Between the Lines Ltd —Newbury
- £13.35 an hour
- Part-time
- Sales
- Merchandising
- In-person
- Store discount
- Annual leave
Quick apply
Senior Study Skills Advisor (coaching and engagement)
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Travel
- Employee discount
14d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
14d
Senior Health, Safety and Environment Advisor/Manager
Tokamak Energy —Abingdon
- £50,000 - £65,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
10d
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Senior Domain Advisor - Defence Intelligence
Systematic —Farnborough
- Call to connect
- Sales
- Military
- Windows
- Employee discount
Senior HR Advisor
CPM UK —Stokenchurch
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Human resources
Quick apply
Senior HR Advisor
Proactis —Reading
- £30,000 a year
- Full-time
- Hybrid work
- Management
- English
- Administrative experience
- Work from home
- Referral programme
Quick apply
3d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Welfare Assessment Advisor
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
10d
Europe Advisor Relations
Lenovo —Farnborough
- Full-time
- Business development
- Negotiation
- Free parking
- Life insurance
Senior Account Manager
Air IT —Abingdon
- Full-time
- Hybrid work
- Azure
- Communication skills
- Employee assistance programme
- Employee discount
People Advisor
Spire Healthcare —Farnham
- Full-time
- Human resources
- Communication skills
- Free parking
- Annual leave
Senior Parts Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Regional Mobile Repair Manager (South East Region)
cinch —Hook
- Monday to Friday
- Management
- Customer service
- In-person
- Employee assistance programme
Quick apply
Senior Customer Service Advisor
Barclays —Guildford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
3d
Advisor - Reporting & Business Analysis
Porsche Retail Group —Reading
- £35,000 a year
- Full-time
- Bar
- Sales
- SQL
- Free parking
- Employee assistance programme
Quick apply
14d

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senior advisor jobs near sonning, brk

Senior Advisor

Mears Group -
Basingstoke

Apply Now

Job details

Permanent
Up to £32,000 a year
8 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Customer service
Administrative experience
Supervising experience
Communication skills

Full job description

Annual salary: up to £32,000.00

REQ0038481

Contract Type:

Permanent

Business Area:

Housing Management

Location:

Basingstoke

Annual salary: up to £32,000.00

Senior Advisor

Location: Basingstoke – office based

Salary: £32,000 per annum

Contract: Full time, Permanent, 37.5 hours, Monday to Friday, 8.30am – 5pm.

We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

About the Role:

We are looking for a confident and experienced Senior Advisor to join our In Tenancy and Move Outs team. This is a key role where you will act as a senior point of support, helping ensure the smooth delivery of tenancy services while maintaining high levels of customer care and operational performance. In this varied position, you will support the wider team through guidance, oversight and day to day coordination. You will play an important part in resolving escalated issues, monitoring performance and ensuring service standards are consistently met, while also stepping in to provide cover where required.

Key responsibilities include:

Act as the first point of escalation for complex issues raised by team members
Provide guidance, mentorship and support to colleagues handling challenging situations
Build strong relationships with tenants, landlords and stakeholders through clear communication
Carry out daily audits on caseloads, documentation and compliance to ensure accuracy and consistency
Distribute workloads effectively to support team performance and service delivery
Provide regional and administrative cover during periods of absence
Produce and analyse reports on team performance and operational trends
Identify process improvements to enhance efficiency and customer outcomes
Ensure adherence to company policies, procedures and compliance requirements
Liaise with contractors, service providers and internal teams to maintain smooth operations

Role Criteria:

Supervisory or team leader experience
Strong customer service background
Administrative / Office based experience
Excellent communication and problem-solving skills
Ability to manage workloads and prioritise effectively in a fast-paced environment
Confident in handling escalations and providing resolutions
Good attention to detail with the ability to audit and analyse data
Property or repairs experience is desirable but not essential

Benefits we can offer you

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies
Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply or to discuss your application further; contact:

Beth Dunford ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

senior advisor jobs in sonning, brk

Senior Advisor

Senior Environmental Advisor

Senior Environmental Advisor (13508)

Senior Gift Advisor

Senior Study Skills Advisor (coaching and engagement)

Senior Director, Information Technology EMEA

Senior Health, Safety and Environment Advisor/Manager

Senior Occupational Health Advisor

Senior Domain Advisor - Defence Intelligence

Senior HR Advisor

Senior HR Advisor

Assistant Customer Service Manager

Welfare Assessment Advisor

Europe Advisor Relations

Senior Account Manager

People Advisor

Senior Parts Advisor

Regional Mobile Repair Manager (South East Region)

Senior Customer Service Advisor

Advisor - Reporting & Business Analysis

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