It field engineer Work, Jobs in Southam, War (with Salaries)

2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Training & development
- Communication skills
- Annual leave
Quick apply
2d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Lab Assistant
HeliosX —Leamington Spa
- Monday to Friday
- Computer literacy
- Laboratory experience
- Quality control
Quick apply
Software Support I
Haemonetics Corp. —Coventry
- Full-time
- Hybrid work
- English
- Databases
- Analysis skills
12d
Senior Technical Assistant
National Grid —Warwick
- £36,000 - £39,000 a year
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Life insurance
2d
Field Support Engineer
Xperience —Banbury
- Hybrid work
- Travel
- Computer networking
- Communication skills
- Free parking
- Bereavement leave
2d
UX/UI Designer
Halfords —Redditch
- £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
- Annual leave
- Employee discount
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- Leadership
Project Engineer
Doka —Kenilworth
- £65,000 - £75,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
Survey Installation Design Engineer
M Group —Warwick
- Hybrid work
- Travel
- Communication skills
- Work from home
- Employee discount
2d
Senior Project Manager
M Group —Coventry
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Advanced Research Engineer – Laser Machining
The Manufacturing Technology Centre —Coventry
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Presentation skills
Quick apply
Customer Quality Engineer - Engines
Norton Motorcycles —Solihull
- Analysis skills
- No degree
- Travel
- Free parking
- Employee assistance programme
Quick apply
Principal Network Engineer
National Grid —Warwick
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- No degree
- Life insurance
National Technical Support, PMLS, UK
Mindray —Milton Keynes
- Computer literacy
- Engineering
- Maintenance
Quality Officer
HeliosX —Leamington Spa
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
UPVC Service Engineer - Join #1 window repair, door repair & glass unit replacement company
The Window Doctor Care & Repair Service LTD —Hinckley
- £27,000 - £29,000 a year
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
Systems Integration Manager
KION Group AG —Banbury
- Full-time
- Master's degree
- Travel
Manufacturing Engineer (NPI) M-F
Safran —Banbury
- Full-time
- Continuous improvement
- Manufacturing
- Communication skills
- Annual leave
Service Engineer – Progression to Team Leader
elix sourcing solutions —Northampton
- £40,000 - £45,000 a year
- Overtime
5d

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2nd Line Engineer

Bechtle UK -
Northampton

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Employee mentoring programme
Annual leave
On-site parking

Qualifications

MCSA
Incident management
MCP
MCSE
Project planning
CCNA
Incident documentation
Internal department liaison
Network infrastructure
Equipment installation and commissioning
Technical support incident logging
Network support
Technical writing
Customer support
IT incident logging
Training & development
Citrix
Incident log maintenance
Communication skills
Help desk

Full job description

2nd Line Support Engineer

Bechtle are Europe's leading IT solution as service provider.

As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers.

Job Role Responsibilities

Provide 2nd line technical support for all customers
Ensure customer incidents are resolved as quickly as possible (on and off-site)
Take responsibility and exceed department Service Level Agreements
Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained
Provide technical guidance to the helpdesk team and field engineers
Create and maintain strong relationships with other business units
Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice
Provide occasional support of managed services operations, including involvement of weekend tasks
Provide assistance to service team for technical design, implementation and support of customer incidents and projects
Undertake customer audits and create appropriate documentation
Create and maintain suitable customer infrastructure / service documentation
Assist with the planning of internal and customer project work
Accountable for the change control process and the upkeep of digital records
Ensure that each service incident or installation is tested as per the client’s sign off process and that this information is stored correctly
Assist in the training and development of service helpdesk staff and field engineers
Work under own initiatives as part of the service team to ensure high quality support to clients
Undertake tasks identified by service helpdesk, service team leader or technical manager
Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle
Ensure incident information is recorded accurately and in a timely manner
Ensure jobsheets are accurate and completed daily
Keep appraised of new and emerging technologies
Seek and highlight additional opportunities whilst reviewing customers infrastructures
Suggest improvements for the on-going development of the service department

Job Requirements

Excellent customer communication skills
Can work on own intuitive.
Good written skills on job reporting and documentation.

What we offer

Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months)
Salary £30,000 - £35,000 Depending on experience
Location – close to the centre of Northampton with a modern, up to date living space
Culture – Social events, Supportive, Fun, Hard working o Perks – Incentives (holidays, vouchers, lunches, spot prizes)
Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
Subsidised health care/medical benefits
Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent o Progression Plan – training & mentor programme.

Experience

Minimum 2 years’ experience in a role of supporting servers, networks, printers, PC’s and applications.
Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations.
Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable.
Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS’s, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable.

Reports to: Service Desk Team Leader

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

it field engineer jobs in southam, war

2nd Line Engineer

IT Field Engineer

Lab Assistant

Software Support I

Senior Technical Assistant

Field Support Engineer

UX/UI Designer

IT Field Service Engineer

Project Engineer

Survey Installation Design Engineer

Senior Project Manager

Advanced Research Engineer – Laser Machining

Customer Quality Engineer - Engines

Principal Network Engineer

National Technical Support, PMLS, UK

Quality Officer

UPVC Service Engineer - Join #1 window repair, door repair & glass unit replacement company

Systems Integration Manager

Manufacturing Engineer (NPI) M-F

Service Engineer – Progression to Team Leader

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