Homeless support worker Work, Jobs in Southampton, Ham (with Salaries)

Homeless Support Worker
The Society of St James —Southampton
- £29,453 a year
- 12 hour shift
- Computer literacy
- Computer skills
- Cash handling
- Annual leave
- Employee assistance programme
10d
Young Parents Support Worker
Two Saints —Southampton
- £25,974 - £26,474 a year
- Full-time
- Microsoft Word
- English
- Communication skills
1d
Support Worker
Fledge —Eastleigh
- £27,577 - £29,118 a year
- Full-time
- English
- Experience working with children
- Driving
- Health & wellbeing programme
Quick apply
2d
Assistant Mental Health Support Worker
Two Saints —Portsmouth
- £24,627 - £25,070 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Housing First Worker
Two Saints —Southampton
- £21,762 - £22,181 a year
- Part-time
- Microsoft Word
- English
- Communication skills
Night Worker
Two Saints —Portsmouth
- £27,824 a year
- Part-time
- Microsoft Word
- English
- Communication skills
2d
Case Administrator - Bournemouth (South West)
HM Prison & Probation Service —Bournemouth
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3d
Housing Case Worker
Wiltshire Council —Salisbury
- £34,434 - £36,636 a year
- Part-time
2d
Relief Support Worker
The Salvation Army —Ryde
- £14.16 an hour
- Communication skills
- Time management
4d

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Homeless Support Worker

The Society of St James
Southampton

Apply Now

Job details

Full-time
£29,453 a year
10 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Qualifications

Behaviour management
Computer literacy
Case note recording
Case record updates
Experience working with individuals experiencing homelessness
Tenancy sustainment support
Working with individuals with mental health conditions
Computer skills
Challenging behaviour support
Cash handling
Communication skills

Full job description

Homeless Support Worker

Southampton Street Intensive Hostel

42 Hours per week, Permanent

Working a rota of 3 days on 3 days off – 8am – 8pm

Salary: £29,453 per annum (calculated for 42 hours per week; equivalent to £25,947 FTE for 37 hours)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Make a real difference where it matters most. Come join SSJ as a Homeless Support Worker.

The Impact You'll Make

Working in our 24/7 intensive homelessness accommodation, you will provide critical life skills and housing-related support to individuals with complex needs. Your core focus will be on driving key outcomes—such as improving daily living skills, boosting self-esteem, enhancing long-term health, and encouraging engagement with support services and meaningful occupation.

Your daily responsibilities will include:

Promoting Harm Reduction & Health: Facilitating harm minimisation (including needle exchange procedures and Naloxone administration) and encouraging healthy lifestyle choices.
Teaching Basic Life Skills & Housing Management: Supporting residents with budgeting, tenancy processes, breakfast preparation, and maintaining personal/communal hygiene.
Key-Work & Support Planning: Assisting with risk assessments, updating case notes/IT systems, logging maintenance requests, and coordinating room clearances and turnarounds.
Providing Essential Emotional & Community Support: Offering empathy and stability while helping residents access volunteering, training, or opportunities like selling The Big Issue.
Maintaining Safety: Carrying out regular welfare checks, reporting safeguarding concerns, and handling incoming rent/petty cash in line with financial procedures.

Who We're Looking For

We are searching for someone with a compassionate approach who can deal with difficult or challenging behaviour calmly, effectively, and professionally.

Essential Qualities, Skills & Knowledge

Communication & IT Skills: Ability to listen, build positive relationships, and maintain accurate records (case notes, handover logs, emails) using IT systems.
Adaptability & Initiative: Able to work flexibly on a 12-hour shift rota, respond effectively to emergencies, and manage time well within a team.
Empathy & Awareness: A genuine sense of humor, dynamic understanding of equality and diversity, and strict adherence to professional boundaries.
Key Domain Knowledge: Understanding of mental health, substance use, lone working, and adult safeguarding/protection.

Desirable Experience

Prior experience working with individuals with histories of homelessness, mental health problems, or substance misuse in a residential or supported housing environment.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
Flexible working options
Buying additional annual leave
Comprehensive induction and training
Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
Company cycle to work scheme
Discounted laptops and computers with Jamie’s Computers
Electric Card Scheme
Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website

Closing Date: Friday 4th September 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

Benefits:

Cycle to work scheme

Discounted laptops and computers with Jamie’s Computers

Employer pension contributions via salary sacrifice

Flexible working opportunities

Counselling, financial, personal support, and health and well-being services via our Employee Assistance Programme

Apply Now

Refine Your Search

homeless support worker jobs in southampton, ham

Homeless Support Worker

Young Parents Support Worker

Support Worker

Assistant Mental Health Support Worker

Housing First Worker

Night Worker

Case Administrator - Bournemouth (South West)

Housing Case Worker

Relief Support Worker

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Make a real difference where it matters most. Come join SSJ as a Homeless Support Worker.

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