Head of it Work, Jobs in Southfields, Gtl (with Salaries)

Head of IT Operations
London Ambulance Service NHS Trust —London
- £88,250 - £100,355 a year
- Full-time
3d
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
Head of Learning and Development
Head Office —London
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Training & development
- Annual leave
- Employee discount
Head of Operations
Restaurant Associates —London
- £95,000 - £100,000 a year
- Hospitality
- Leadership
Head of Talent Acquisition
Hozah —Croydon
- From £65,000 a year
- Full-time
- Hybrid work
- Recruiting
- In-person
Quick apply
Head of Project Management
equator —London
- From £80,000 a year
- Employee assistance programme
- Gym membership
6d
Intelligence and Crime Reduction Manager - 12 Month Fixed Term Contract
London Heritage Quarter —Victoria
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- In-person
- Leadership
- Annual leave
Quick apply
9d
Head of Customer Success
Commusoft —London
- £74,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Leadership
Group Head of External Communications
Inchcape —London
- Spanish
Regional Head of Estates London (internally this role is known as Senior Estate Manager)
English Heritage —London
- From £54,540 a year
- Call to connect
- Remote
- Management
- Budgeting
- Leadership
- Work from home
- Employee assistance programme
Head of People & Talent
amicable —London
- Up to £90,000 a year
- Hybrid work
- Team management
- Recruiting
- Contracts
- Employee assistance programme
Quick apply
Head of Technology
RSA (The royal society for arts manufactures and commerce)RSA (The royal society for arts manufactures and commerce) —London
- £75,000 a year
- Full-time
- AI
Quick apply
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
Head of Learning & Development
London Early Years Foundation LEYF —London
- £65,000 - £75,000 a year
- Full-time
- Training & development
- AI
- Employee discount
IT Retail Systems Consultant 13 Month Fixed Term Contract
Lidl —London
- £59,400 - £77,000 a year
- Full-time
- Travel
- Communication skills
- Store discount
- Employee discount
2d
Head of Customer Success
Our Future Health —London
- From £80,000 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
5d
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
13d
Technical Customer Success Manager
Modash —London
- Full-time
- Remote
- APIs
- Annual leave
- Flexible schedule
Quick apply
Head of IT
ME+EM —London
- Full-time
- Google Suite
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d
Head of Product
LocalStack —London
- £238,000 - £368,000 a year
- Full-time
- Remote
- AI
- Annual leave
Quick apply

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Head of IT Operations

London Ambulance Service NHS Trust -
London

Apply Now

Job details

Full-time
£88,250 - £100,355 a year
3 days ago

Qualifications

IT team management
IT service management
Incident identification
Incident response
IT support
Risk management
Information technology team management

Full job description

The London Ambulance Service (LAS) relies on highly available, reliable, sustainable and cost-effective digital services to support the delivery of urgent and emergency care. To maintain operational resilience, LAS provides a 24/7 IT Operations Centre function that ensures digital services are available when needed.

The IT Operations Centre (ITOC) is responsible for critical IT support to ensure the smooth functioning, performance, and security of the Trust’s digital applications and IT infrastructure. Including 24/7 monitoring and alerting, incident management detection, response and resolution, routine service maintenance, and implementation of technical change for LAS digital services.

The Head of IT Operations role is responsible for overseeing the IT Operations Centre function, ensuring the stability, availability, and performance of digital services and infrastructure by managing monitoring systems, coordinating incident responses, and implementing disaster recovery plans.

The role will primarily be responsible for the management and optimisation of the IT Operations Centre for the Trust.

Please note: We may close this advert early if we receive a high volume of applications.

The ITOC will include all service management and technical skills required to monitor and take action to prevent and manage incidents, should they occur, providing various levels of support, primarily focused on day-to-day operations, availability of digital services and monitoring, investigation, and resolution of security incidents .

The Head of IT Operations will be accountable for:

Line manage the IT Operations teams Providing an effective monitoring system ensuring that early detection of any issues are identified and actioned
Providing appropriate leadership and governance of IT Operations, policies, mandates, processes, procedures and reports and the operation of IT services Review Board.
Respond effectively to any unplanned outages
Manage the provision of the IT Operations function (24/7 teams), sufficiently skilled and able to provide an effective, responsive IT service to the Trust
Manage relevant risks ensuring that appropriate mitigations are in place and risks escalated as necessary.
Support managers and operational staff during major incidents and Trust-wide business impact to digital services

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
Our London – using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Applicants are advised to read all the information enclosed in the advert job description role specification before completing an application.

Apply Now

Refine Your Search

head of it jobs in southfields, gtl

Head of IT Operations

Head of IT

Head of Learning and Development

Head of Operations

Head of Talent Acquisition

Head of Project Management

Intelligence and Crime Reduction Manager - 12 Month Fixed Term Contract

Head of Customer Success

Group Head of External Communications

Regional Head of Estates London (internally this role is known as Senior Estate Manager)

Head of People & Talent

Head of Technology

Product Support Specialist (Part-Time)

Head of Learning & Development

IT Retail Systems Consultant 13 Month Fixed Term Contract

Head of Customer Success

Global Head of Customer Experience & Success (Sales Team)

Technical Customer Success Manager

Head of IT

Head of Product

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