Community support specialist Work, Jobs in Spixworth, Nfk (with Salaries)

Just One Number Administrative Call Handler
East of England Community Health and Care NHS Trust (Cambridgeshire) —Norwich
- £25,760 - £27,476 a year
- Full-time
- Quality control
- Data entry
- Communication skills
- Annual leave
11d
Children, Young People and Families Mental Health Worker (Waiting Well Programme) x2
Ormiston Families —Norwich
- £27,666 a year
- Full-time
- Hybrid work
- Experience working with children
- Health & wellbeing programme
- Work from home
Quick apply
12d
Business Administrator - Mayflower Court
Norse Group LTD —Norwich
- £28,704.72 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Paid training
- Referral programme
PEER SUPPORT WORKER - NORWICH & SOUTH NORFOLK
Together for Mental Wellbeing —Norwich
- £19,974.60 a year
- Part-time
- Communication skills
Quick apply
Service Promotions Executive
SpaMedica —Norwich
- £35,381 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
Customer Service Handler
Aviva —Norwich
- £26,700 - £29,650 a year
- Part-time
- Microsoft Word
- Computer literacy
- Employee discount
1d
Sales Assistant
Jollyes Pets —Norwich
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
9d
Community Assistant Practitioner
East of England Community Health and Care NHS Trust —Norwich
- £28,392 - £31,157 a year
- Part-time
- Patient monitoring
- Computer literacy
- Patient care
2d
SPoC Operational Hub Coordinator
East of England Community Health and Care NHS Trust —Norwich
- £28,392 - £31,157 a year
- Full-time
- Management
- Continuous improvement
- Recruiting
2d
Support Worker
Voyage Care —North Walsham
- £13.89 - £15.39 an hour
- Overtime
- In-person
- Employee discount
Quick apply
Administrative Assistant
Howden Group Holdings —Norwich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Health Care Assistant
Hertfordshire Partnership NHS Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Medication administration
- Patient care
- Care plans
2d
Service Lead - Post COVID Assessment Service
East of England Community Health and Care NHS Trust —Norwich
- £57,528 - £64,750 a year
- Part-time
- Management
- Continuous improvement
- Budgeting
SEN Learning Support Assistant
Fresh Start in Education —Beccles
- £25 - £35 an hour
- School
- Employee discount
Quick apply
Education Mental Health Practitioner
East of England Community Health and Care NHS Trust (Cambridgeshire) —Norwich
- £32,073 - £39,043 a year
- Full-time
- Case management
- School
Care Assistant Bank
Pilgrims' Friend Society —North Walsham
- £13.65 - £20.48 an hour
- Part-time
- Cleaning
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Territory Manager
Avidity —Norwich
- Up to £29,000 a year
- Full-time
- Merchandising
- Time management
- Annual leave
- Sick pay
8d
Support Worker
Acuity Care —Norwich
- £14.70 an hour
- Paid training
- Employee assistance programme
E-Rostering Lead - Trust-Wide Allocate Implementation
Norfolk & Suffolk Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- No degree
- Organisational skills
1d
CF Therapeutic Worker
Norfolk County Council —Norwich
- £34,000 - £46,000 a year
- Weekend availability
- Hybrid work
- Nursing
- Experience working with children
- Travel
- Employee discount
- Gym membership
1d

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community support specialist jobs near spixworth, nfk

Just One Number Administrative Call Handler

East of England Community Health and Care NHS Trust (Cambridgeshire)
Norwich

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
11 days ago

Benefits

Annual leave
Pay rise

Qualifications

Customer service call handling
Integration of care pathways
Inbound customer enquiry call handling
Clinical record keeping
SystmOne
Spreadsheets
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Scanning
Appointment booking and call handling
Quality control
Data entry
Electronic patient record systems
Telecommunication
Document archiving
Patient record updating
Patient appointment data entry
Managing patient records
Signposting to community resources
Communication skills

Full job description

Norfolk and Waveney Children & Young People's Health Services has a fantastic opportunity for Administrative Call Handlers to join our expanding Just One Number team.

As the first point of contact, you’ll help to ensure children, young people and families speak to the right person, in the right place at the right time. Alongside this, signposting to our partner agencies and directing to our bespoke website Just One Norfolk.

This role is Monday to Friday 09:00-17:00.

The Just One Number team will be moving offices to Woodlands House, Norwich Community Hospital, Norwich in Autumn 2026.

"(Should we receive a high number of applications we reserve the right to close this vacancy at any point after 18/08/2026)"

Would you like to work in a role where you make a difference?

Are you compassionate, a strong communicator and happy working in a team? We are looking for individuals that share our values to be the first point of call for families and professionals contacting our service. You will need standard computer skills, initiative, an excellent telephone manner and a flexible approach.

In return, we offer the opportunity to develop your skills with access to in-service training programmes and ongoing personal development.

Just One Number prides itself on our supportive, skill mixed team. You will receive regular 1-1s, shared team learning and annual appraisals and take an active role within your own personal development. You will partake in regular whole team meetings where we value the voices of staff as paramount in the innovation of our service.

We offer a competitive annual leave package of 28 days leave pro-rata. Both salary and leave increase with years of service as per Agenda for Change scheme.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that ’ s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Receiving and managing calls to the service from both service users and professionals using a telecommunication system. This includes changing of appointments and transferring calls to the clinical team. Listening to and answering voicemails and responding to these timely. Occasionally required to deal with difficult situations/circumstances via the telephone and video call.

Respond to emails, referrals and other contacts from service users and professionals and handling these as required, in order to coordinate care according to agreed protocols and pathways. Communications received can be for our Healthy Child Programme, Speech and Language Therapy or Mental Health. Offering Signposting and guidance to Digital platforms and partner agencies where applicable.

When handling contacts and referrals recognising the extent of their competency and identifying when referral to a clinician is required in accordance with agreed standard operating procedures.

Recording details of all contacts with service users and other professionals using SystmOne (S1) and other digital platforms as appropriate.

Ensuring that follow up actions from calls, emails, correspondence, referrals and other contacts are progressed efficiently and effectively.

Completing administration tasks on clinical systems such as S1, including for instance scanning onto patient records, registering antenatal notifications, checking tasks, updating service user information, oversight and action requests of digital/virtual consultation platforms, running routine reports and registering service users who are accessing the service.

Completing the administration for service users who have transferred into or out of the county.

Booking and rearranging contacts for Norfolk and Waveney CYP team as required, e.g. new birth visit, 6-8 week check and speech and language appointments etc.

In addition, the Just One Number Administrative call handler will undertake administrative tasks as part of a team in some of the following areas:

A. Actioning blood spot requests, virtual clinic drop ins, SystmOne support, spreadsheet maintenance and document archives in line with agreed standard operating procedures - including:

Inputting data

Preparing and sending letters

Performing quality control by checking data and correspondence

Booking appointments and responding to emails

Accessing a digital platform

Attending meetings with colleagues

Using basic functions in Microsoft Excel

Minute taking

B. Supporting administrative elements related to safeguarding in line with agreed standard operating procedures.

Within this role you may be required to support wider service delivery for Norfolk and Waveney with administrative tasks.

Apply Now

Refine Your Search

community support specialist jobs in spixworth, nfk

Just One Number Administrative Call Handler

Children, Young People and Families Mental Health Worker (Waiting Well Programme) x2

Business Administrator - Mayflower Court

PEER SUPPORT WORKER - NORWICH & SOUTH NORFOLK

Service Promotions Executive

Customer Service Handler

Sales Assistant

Community Assistant Practitioner

SPoC Operational Hub Coordinator

Support Worker

Administrative Assistant

Health Care Assistant

Service Lead - Post COVID Assessment Service

SEN Learning Support Assistant

Education Mental Health Practitioner

Care Assistant Bank

Territory Manager

Support Worker

E-Rostering Lead - Trust-Wide Allocate Implementation

CF Therapeutic Worker

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