Clinic advisor Work, Jobs in Springburn, Glg (with Salaries)

Customer Service Advisor
ACES Eye Clinic —Glasgow
- £27,040 - £27,560 a year
- Full-time
- Annual leave
Helpline Advisor
Circle Health Group —Glasgow
- £24,947 a year
- Full-time
- CRM software
- Sales
- Computer literacy
- Employee discount
- Life insurance
Patient Advisor
Optical Express —Glasgow
- Weekend availability
- Customer service
- Organisational skills
- Annual leave
General Practitioner
Bupa —Glasgow
- Part-time
- BLS Certification
- Microsoft Office
- IT
- Gym membership
- Life insurance
Quick apply

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Customer Service Advisor

ACES Eye Clinic -
Glasgow

Apply Now

Job details

Full-time
£27,040 - £27,560 a year

Benefits

Annual leave
Company pension

Qualifications

Integration of care pathways
Inbound customer enquiry call handling
Patient appointment coordination
Scanning
Patient service
Appointment booking and call handling
Customer support
Multidisciplinary collaboration
Patient record updating
Managing patient records

Full job description

Customer Service Advisor

Hours – 40 hours per week

Salary – £27,040 – £27,560

ACES is a pioneering independent provider of NHS ophthalmic care in the community and patient care is at the heart of everything we do.

We have been providing NHS eye care since 2005 and are expanding throughout 2026 and beyond. We provide a range of services including cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics and general ophthalmology.

The ACES team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

This culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Role Purpose

The post holder will actively support the multi-disciplinary team in scheduling patient appointments and surgeries, coordinating the care pathway, and managing waiting lists. They will assist in maintaining patient records, responding to queries, and performing essential office tasks to ensure the smooth running of the department and high-quality service delivery.

Main Duties and Responsibilities

Schedule and manage patient referrals, appointments, and surgeries in collaboration with the Administration Manager and MDT team.
Maintain patient records, support waiting list management, and liaise with clinical staff to address queries.
Serve as the first point of contact for patient inquiries via phone and in-person, offering information and assistance as needed.
Perform general office tasks, including taking calls, processing referrals, scanning, and photocopying.
Assist in the smooth operation of the service by undertaking additional duties as directed by the manager.

Benefits

State of the art, modern working environments
33 days annual leave (pro rata)
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous friends and family discount scheme
Full training on refractive treatments and patient handling
Pension scheme

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

ACES is an equal opportunities employer.

Apply Now

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clinic advisor jobs in springburn, glg

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