Contact center team Work, Jobs in Springburn, Glg (with Salaries)

Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Gym membership
8d
Customer Service Representative - Bellshill
Volvo Group —Bellshill
- Monday to Friday
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
VacancyTitle: Volunteers x 6 (Moving Image and Sound Collections)
National Library of Scotland —Glasgow
- Temporary
- Microsoft Word
- Computer literacy
- Databases
- Annual leave
9d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Glasgow
- Full-time
- English
- Analysis skills
- Business
8d
Data Center Technician - Glasgow, Scotland
CoreWeave Europe —Glasgow
- No degree
- Travel
- Scripting
- Employee assistance programme
Quick apply
Mobile Supervisor
Equans —North Lanarkshire
- £44,412.57 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee assistance programme
10d
Front Office Receptionist
Advertise It —Hamilton
- Full-time
- Remote
- Spanish
- Google Suite
- Microsoft Outlook
- Annual leave
Quick apply
Telesales Executive
Kuehne+Nagel —Paisley
- Customer service
- Employee assistance programme
Retail Sales Merchandiser Greenock, Port Glasgow
beeline Group —Greenock
- £13.03 an hour
- Part-time
- Organisational skills
- Communication skills
- Referral programme
Environmental Advisor
Equans —North Lanarkshire
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Assembly & Test Technician
Emerson —Cumbernauld
- Full-time
- Schematics
- Computer literacy
- Continuous improvement
10d
Operations Manager
Emerson —Cumbernauld
- Full-time
- Continuous improvement
- Team management
- Training & development
10d
Workshop Supervisor, Glasgow
Tesla —Glasgow
- Day shift
- English
- Microsoft Office
- Analysis skills
Project Manager
Content Guru —Glasgow
- Full-time
- Bachelor's degree
- Organisational skills
- Software development
Quick apply
Enterprise Account Executive, Remote UK
Block —Glasgow
- Remote
- Bachelor's degree
- No degree
- Travel
Quick apply
3d
Strategic Sourcing Engineer
AtkinsRéalis —Glasgow
- Full-time
- Continuous improvement
Energy Auditing Engineer (Early Career)
Black & Veatch Family of Companies —Glasgow
- Full-time
- Hybrid work
- Writing skills
- Engineering
- English
- Employee stock ownership plan
Third Party Risk & Site Management
Morgan Stanley —Glasgow
- Full-time
- Engineering
- Bachelor's degree
- Travel
Graduate Systems Engineer (Guardian Mobile)
Motorola Solutions —Glasgow
- Full-time
- Hybrid work
- Computer Science
- Engineering
- System design
- Employee stock purchase plan
- Employee assistance programme
Design Manager
Equans —North Lanarkshire
- Full-time
- Construction experience
- Annual leave
- Employee assistance programme

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Customer Service Representative

Tesco Insurance -
Glasgow

Apply Now

Job details

Full-time
£25,200 - £26,000 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Customer renewal management
Customer interaction
Outbound calling
Retail experience
Communication skills

Full job description

About the role

Serving our customers, communities, and planet a little better every day.

Customer Service Representative – Glasgow city centre

Salary: £25,200 – £26,000 (depending on experience)

Hours: Full-time, 36 hours per week

Location: Glasgow city centre

Anticipated Start Date - 12th October 2026

About the role

We know insurance is personal, and that’s why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs.

As part of the team, you’ll help customers manager and service their policies. You’ll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care.

Your role will include:

Making policy changes.
Managing renewals and retention conversations.
Supporting vulnerable customers.
Promoting our digital self-service channels.
Handling and resolving customer complaints where needed.

What’s in it for you?

Tesco Colleague Clubcard: 10% discount (15% every payday weekend).
Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership.
Generous leave: 7.2 weeks’ holiday (including Bank Holidays).
Family support: Enhanced maternity, paternity, and shared parental leave policies.
Exclusive offers from top brands and partners.
Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary.

By the way, we know it’s important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We’re happy to explore part time and flexible working opportunities, across our business.

What you’ll be responsible for

Delivering excellent customer service across every interaction.
Managing high call volumes while maintaining a positive, engaging approach.
Educating customers about our full range of products and services (training provided).
Handling inbound and occasional outbound calls.
Applying judgement to resolve customer queries efficiently.
Promoting our digital channels to help customers self-serve where appropriate.
Recording all customer interactions accurately and promptly.

What you’ll need

A passion for delivering excellent customer experiences.
Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued.
Clear and confident communication skills, both written and verbal.
Strong technical capability you’ll regularly use multiple systems simultaneously.
Empathy, resilience, and adaptability in a fast-paced environment.

Important information

You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!

Apply Now

Refine Your Search

contact center team jobs in springburn, glg

Customer Service Representative

Customer Service Representative - Bellshill

VacancyTitle: Volunteers x 6 (Moving Image and Sound Collections)

Operations & Logistics Internship, Amazon Logistics

Data Center Technician - Glasgow, Scotland

Mobile Supervisor

Front Office Receptionist

Telesales Executive

Retail Sales Merchandiser Greenock, Port Glasgow

Environmental Advisor

Assembly & Test Technician

Operations Manager

Workshop Supervisor, Glasgow

Project Manager

Enterprise Account Executive, Remote UK

Strategic Sourcing Engineer

Energy Auditing Engineer (Early Career)

Third Party Risk & Site Management

Graduate Systems Engineer (Guardian Mobile)

Design Manager

I want to receive the latest job alerts for contact center team in springburn, glg

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