Home manager Work, Jobs in Springfield North, Ess (with Salaries)

Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
4d
Operational Support Officer
HM Courts & Tribunal Service —Chelmsford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
12d
Quality Director
Aiyara Partners —Chelmsford
- £100,000 - £110,000 a year
- Full-time
- Management
- Continuous improvement
- Travel
Quick apply
12d
Information / Document Controller – Chelmsford (Hybrid Remote) - £30k
Ada Meher —Chelmsford
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Flexitime
- Work from home
Quick apply
Day Centre Manager
ECL —Maldon
- £30,000 a year
- Call to connect
- Experience working with individuals with disabilities
- Travel
- Training & development
- Paid training
- Annual leave
Quick apply
12d
Care Home Manager
The Opportunity Provider —Writtle
- From £29,000 a year
- Full-time
- Hybrid work
- Maths
- Mentoring
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chelmsford
- £3,800 a month
- Full-time
Quick apply
Duty Manager
Virgin Active —Chelmsford
- Communication skills
- Annual leave
- Employee discount
Health, Safety & Environment (HSE) Lead - Food Manufacturing - PART TIME, 18 HOURS PER WEEK MON-THUR
Arthur Branwell & Co Ltd —Braintree
- £40,000 - £46,000 a year
- Part-time
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
Commissioning General Manager
Crystal Care Collection —Heybridge
- £65,000 - £75,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
Roads Policing Process Support Officer (Basildon)
Essex Police and Kent Police —Basildon
- From £27,204 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- Data entry
5d
Barista - Store# 49798, Chelmsford - Colchester Rd DT
Starbucks —Chelmsford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
HYDRA Technician (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £33,603 a year
- Full-time
- IT
- Training & development
- Communication skills
- Annual leave
Mobile Area Supervisor
ISS Facility Services —Chelmsford
- Supervising experience
- Team management
- Travel
Quick apply
5d
Responsive Repairs Coordinators - 12 Month FTC
Delta Housing —Chelmsford
- £29,015 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Data analysis skills
- Annual leave
- Employee assistance programme
12d
Procurement Assistant
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority —Witham
- £34,434 - £37,280 a year
- Full-time
- Hybrid work
- Computer skills
- In-person
- Communication skills
Quick apply
RP Prosecution Support Officer (South LPA)
Essex Police and Kent Police —Basildon
- From £27,204 a year
- Full-time
- Computer literacy
- Computer skills
8d
Vocational Assessor
St Elizabeth's Centre —Much Hadham
- Up to £36,672.73 a year
- Full-time
- Organisational skills
- In-person
- Training & development
- Free parking
- Annual leave
Quick apply
HR Advisors - 2 Year FTC
Delta Housing —Chelmsford
- £35,000 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Employee assistance programme
8d
Ofsted Registered Responsible Individual
Clarion House Group —Southend-on-Sea
- £250 - £350 a day
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
13d

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home manager jobs near springfield north, ess

Customer Resolution Centre Advisor - part time 23hr pw

Delta Housing
Chelmsford

Apply Now

Job details

Part-time
£18,865 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
NVQ
Customer interaction
Outbound calling
Communication skills

Full job description

We are looking for a Customer Resolution Centre Advisor on a part time basis of 23 hours per week, to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing.

What you'll be doing

Provide exceptional customer service across multimedia channels for first-time query resolution.
Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required.
Demonstrate empathy in customer interactions, recognising diversity.
Resolve dissatisfaction at the first point of contact, escalating when needed.
Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams.

What we are looking for

GCSE, NVQ or equivalent, or equivalent demonstrable prior learning
Excellent communication skills
High level of computer literacy covering office systems as well as CRM databases and systems
Experience of working in a customer focused organisation
Experience of customer care technique

Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum.

Benefits

The salary for this post will be £18,865 Per Annum.
Learning and development opportunities
Healthcare cash plan
Robust employee reward and recognition programme
Free and confidential Employee Assistance Programme
Volunteering programme
Competitive pension scheme
25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
23 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

INDAD

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Apply Now

Refine Your Search

home manager jobs in springfield north, ess

Customer Resolution Centre Advisor - part time 23hr pw

Operational Support Officer

Quality Director

Information / Document Controller – Chelmsford (Hybrid Remote) - £30k

Day Centre Manager

Care Home Manager

JUNIOR SALES CONSULTANT

Duty Manager

Health, Safety & Environment (HSE) Lead - Food Manufacturing - PART TIME, 18 HOURS PER WEEK MON-THUR

Commissioning General Manager

Roads Policing Process Support Officer (Basildon)

Barista - Store# 49798, Chelmsford - Colchester Rd DT

HYDRA Technician (Headquarters, Chelmsford)

Mobile Area Supervisor

Responsive Repairs Coordinators - 12 Month FTC

Procurement Assistant

RP Prosecution Support Officer (South LPA)

Vocational Assessor

HR Advisors - 2 Year FTC

Ofsted Registered Responsible Individual

I want to receive the latest job alerts for home manager in springfield north, ess

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