Student manager Work, Jobs in St Albans, Hrt (with Salaries)

Head of Student Success
Higher Ed Partners —St Albans
- £65,000 - £70,000 a year
- Hybrid work
- CRM software
- Data analysis skills
- AI
- Employee discount
- Referral programme
Activity Leader - EFL School
CATS Global Schools —London
- £14.85 an hour
- Customer service
- English
- Communication skills
- Flexible schedule
Student Casework Lead
Birkbeck University of London —London
- £26,548 - £50,379 a year
- Part-time
- Hybrid work
- Annual leave
1d
Head of Product & Student Journey
Keystone Education Group —London
- Hybrid work
- Data analysis skills
- Product management
- Travel
Student Conduct and Academic Integrity Lead
University of Central Lancashire London —London
- Full-time
- Microsoft Office
- Master's degree
- Business
13d
Student Support Manger - Reset Room Lead
The Langley Academy —Slough
- £27,914 - £29,688 a year
- Call to connect
- School
- Employee discount
12d
Digital Skills Tutor Lead/IQA
The City Of London —London
- £49,140 - £55,000 a year
- Full-time
- No degree
- AI
- Communication skills
5d
Creative Arts Lead Tutor
Share Community Ltd. —Clapham Junction
- £21,805 - £36,341 a year
- Call to connect
- Team management
12d
Student Income Policy and Data Lead
Imperial College London —White City
- £59,808 - £71,793 a year
- Full-time
- No degree
- Annual leave
6d

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Head of Student Success

Higher Ed Partners -
St Albans

Apply Now

Job details

£65,000 - £70,000 a year

Benefits

Free flu jabs
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Stakeholder collaboration
Data analysis skills
Process improvement
Risk management
Churn prevention
Customer loyalty building
Multidisciplinary collaboration
AI
Cross-functional collaboration

Full job description

Head of Student Success

Salary: £65,000 £70,000 DOE
Location: Hybrid - 2/3 days in office in St Albans

Were looking for a strategic and commercially minded Head of Student Success to lead and develop a high-performing function focused on improving student progression, satisfaction, and retention outcomes.

This role is central to driving revenue growth by reducing attrition, improving engagement, and maximising student lifetime value. You will own the end-to-end retention journey, using data, insight, and technology to identify risks, solve problems, and deliver targeted interventions at scale.

Youll combine strong leadership, analytical thinking, and problem-solving capability to build a high-performance culture, optimise the retention funnel, and embed smarter ways of working through automation and AI.

Working cross-functionally with Technology, Product, Marketing, Academic Partners, and Partner Support, you will ensure retention is a core commercial priority across the business.

Why Join HEP?

At HEP, were transforming access to higher education by helping our university partners deliver high-quality, accessible, and workforce-focused online programmes. Our people are at the heart of that mission.

Our values shape how we work every day:
We Are Driven focused on outcomes, impact, and continuous improvement.
We Are Inclusive valuing diverse perspectives and creating a culture of belonging.
We Are Collaborative working openly and together to achieve shared success.

Joining HEP means becoming part of a fast-growing, innovative business where your leadership and ideas will directly shape student success and business growth.

What Were Looking For

A proven leader with experience building and managing high-performing retention or customer success teams
Highly analytical and data-driven, with the ability to turn insight into action
A confident problem solver who can identify risks, improve processes, and deliver measurable outcomes
Strong commercial acumen with a focus on revenue, efficiency, and student experience
Experience using CRM systems, automation, and AI to drive performance and scale

Benefits

Company pension - 6% employer contribution and salary sacrifice.
25 days leave plus UK Bank Holidays
Health & wellbeing programme
Sick pay
Free flu jabs
Employee & store discounts
Referral programme
On-site parking
Close to transport network

HEP is a Disability Confident and equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Apply Now

Refine Your Search

student manager jobs in st albans, hrt

Head of Student Success

Activity Leader - EFL School

Student Casework Lead

Head of Product & Student Journey

Student Conduct and Academic Integrity Lead

Student Support Manger - Reset Room Lead

Digital Skills Tutor Lead/IQA

Creative Arts Lead Tutor

Student Income Policy and Data Lead

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