Job Overview
We are seeking an energetic and motivated Coffee Shop Supervisor to lead our established and experienced team and ensure an exceptional customer experience. In this role, you will be able to lead by example, understand and be able to implement the high standards we expect to deliver on a consistent basis. You will manage role allocation, recognising the different management styles required to allow different members of the team to perform to their best. You will work closely with the owner/manager to develop the business, ensuring efficient processes and a culture that is responsive to changing needs.
Our independent coffee shop prides itself on a friendly welcome, knowing our regulars, and providing high quality home baking and simple, high quality home made soups and freshly prepared sandwiches and paninis. You will bring with you skills that include baking experience (home or professional), short order food prep, and barista skills.
In the interest of maybe finding the unicorn - if you are out there? If you have an understanding of timber and wood products that would be a bonus. Our coffee shop is linked to our furniture making business and incorporates a small shop with wood products and furniture display items. We support local artists and host regular creative workshops. An interest in this is important even if it does not relate to your professional background.
Duties
- Food and drinks preparation, customer service,
- Duty manager responsibilities
- Implementation of company policies and procedures, including appropriate management and guidance of team members on shift
- Staff training, particularly new team members.
- Ensure a clean, tidy and well-maintained environment in kitchen and coffee shop – reporting maintenance needs as required to owner/manager
- Promote a friendly, welcoming atmosphere, lead by example
- Maintain hygiene standards on shift
- Monitor food storage temperatures, and associated record keeping
- Maintain all required daily health and safety records
- Highlight to owner/manager any stock requirements to ensure continued supply
- Effective stock control, planning, and waste minimisation.
- End of day procedures
Qualifications
- Proven supervising or team management experience in a restaurant or hospitality environment
- Strong background in food preparation, cooking, and food production processes
- Restaurant or hotel experience with a focus on customer service excellence
- Knowledge of food safety standards and best practices in kitchen operations
- Experience with barista duties, beverage crafting, and serving customers in a fast-paced setting
- Leadership skills with the ability to motivate and guide a diverse team
- Excellent communication skills to coordinate with staff and ensure smooth operations
We would love to hear from you if you are able to offer a high-quality friendly coffee shop experience. It is important to us that you share our values - locally based, sustainable, rooted in our community, high quality, grounded and creative.
For the right candidate there is scope for this role to develop as the business grows.
Pay: £13.50-£14.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
Work Location: In person
