We are seeking an experienced Workshop Manager & Lead Mechanic to lead the day-to-day operation and ongoing development of our St Austell workshop. This is an exciting opportunity to play a key role in helping the workshop reach its full potential, and we're looking for someone who is proactive, organised and able to find practical solutions to challenges as they arise.
This is a hands-on role combining bicycle mechanics, workshop management and people development. You will oversee bike refurbishment, repairs, servicing, stock management and the safe and effective running of the workshop, while line managing an Apprentice Mechanic.
You will also support volunteers and deliver practical sessions for young people attending Alternative Provision. Many of the people we work with have faced challenges in education, employment or wellbeing, so you'll need to be able to build positive relationships, set clear expectations and create a welcoming and supportive environment.
Key Responsibilities:
- Lead and manage the day-to-day running of the workshop.
- Carry out and oversee bicycle servicing, repairs and refurbishment.
- Line manage and support an Apprentice Mechanic.
- Deliver practical cycle maintenance and workshop sessions to young people attending Alternative Provision.
- Supervise and support volunteers, students and workshop participants.
- Manage stock, tools and workshop resources.
- Coordinate rotas for staff, volunteers and students.
- Manage workshop communications, including email enquiries and customer bookings.
- Complete day-to-day administration, including record keeping, cash handling and reporting.
- Follow and maintain good safeguarding, health and safety, and workshop practices.
Essential Requirements
- Recognised bicycle maintenance qualification, or equivalent practical experience in a professional bicycle workshop.
- Experience supporting, supervising or coordinating staff, apprentices, volunteers or trainees.
- Ability to organise and prioritise workload in a busy workshop environment and find practical solutions to day-to-day challenges.
- Good administrative and IT skills, including emails and record-keeping.
- Experience working positively with a wide range of people, including young people and/or adults who may require additional support.
- Strong communication and interpersonal skills.
- Commitment to keeping people safe and creating an inclusive environment where everyone is treated fairly and with respect.
- Commitment to maintaining high standards of health and safety within a working environment.
Desirable Requirements
- Experience managing a workshop, retail or customer-facing environment.
- Experience delivering Alternative Provision, mentoring, training or youth work.
- Experience working within the charity, education or community sector.
- Experience of cash handling and impact reporting.
- Experience supporting people with additional needs or those facing barriers to education or employment.
- Experience working as part of a team in a busy and fast-paced environment.
- Current safeguarding training and/or DBS clearance.
- Knowledge of health and safety, risk assessment and COSHH procedures.
We recognise that not everyone will meet every requirement listed above. If you're excited about the role and believe you have the skills, experience and values to succeed, we'd encourage you to apply.
Pay: £29,000.00-£30,000.00 per year
Work Location: In person
