Technical support representative Work, Jobs in Stansted, Ess (with Salaries)

Technical Service Representative for Print Production
Xerox —Bishop's Stortford
- Full-time
- Schematics
- Customer service
- Travel
- Annual leave
Business Development Representative
Idaso UK Limited —Chelmsford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Referral programme
Quick apply
14d
Full Time - Trainee Sales and Technical Support
Leitz Tooling UK Ltd —Harlow
- £20,400 - £23,800 a year
- Full-time
- Sales
- English
- In-person
- Sick pay
Quick apply
3d
Technical Support Assistant
JSM Group —Potters Bar
- Microsoft Word
- Civil engineering
- Microsoft Excel
Quick apply
Local Communications Officer – North London
Metropolitan Police —Enfield
- £40,519 a year
- Full-time
- English
- Communication skills
Project Officer - MSK Pathway
University of Hertfordshire —Hatfield
- £33,002 - £38,784 a year
- Full-time
- University
- Bachelor's degree
- No degree
- Annual leave
Trials and Technical Lead
Senova Ltd —Cambridge
- From £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Applications Support Associate (1st line support)
Stonebridge Mortgage Solutions Limited —Basildon
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Work from home
Quick apply
Site Engineer
M Group —Stevenage
- Overtime
- Travel
- Organisational skills
- Contracts
- Annual leave
- Employee assistance programme
Senior Business Development Representative
Online Lubricants Ltd —Waltham Abbey
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Machine Service Representative - 7.5 Tonne Licence
Safetykleen —Basildon
- £34,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme
Project Engineer
M Group —Stevenage
- Overtime
- Travel
- Organisational skills
- Contracts
- Annual leave
- Employee assistance programme
Technical Services Manager
ISS Facility Services —Stevenage
- £60,000 - £62,000 a year
- Contracts
- In-person
- Mechanical knowledge
Quick apply
Recovery Driver - Chelmsford
RAC —Chelmsford
- From £37.40 an hour
- Driving
Human Resources (HR) Manager
Rhythmic Care UK Ltd —Ilford
- £40,000 - £50,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Master's degree
- Flexitime
Quick apply
4d
Senior Technical Author
Lasernet Group —Cambridge
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Azure
IT Infrastructure Technician
Unity Schools Partnership —Haverhill
- £30,024 - £33,699 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
Residential Property Paralegal
Buckles Solicitors —Cambridge
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Regional Engineering Supervisor - BBC
Emcor —Cambridge
- £50,000 a year
- Overtime
- Customer service
- Engineering
- Team management
- Employee assistance programme
- Referral programme
Quick apply
10d

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Technical Service Representative for Print Production

Xerox -
Bishop's Stortford

Apply Now

Job details

Full-time

Benefits

Annual leave

Qualifications

Driving Licence
Schematics
Customer service
Leadership
Mechanical knowledge
Time management

Full job description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Business Area: Technical Services
Role Type: Field-Based
Location: Customer Sites / Assigned Territory
Travel Requirement: Daily travel to multiple customer locations
Company Vehicle: Provided

About the Role

Xerox is an industry leader, and our Technical Services division is growing rapidly. We are looking for a professional Technical Service Representative to support our customers across an assigned territory.

We are looking for engineers to work on production devices. In this field-based role, you will travel to multiple customer locations each day to provide technical support, repair services, maintenance, and customer guidance. You will be the primary Xerox contact for assigned equipment, helping ensure strong customer relationships, high service quality, and excellent customer satisfaction.

Key Responsibilities

Deliver outstanding service to Xerox customers across multiple daily site visits.
Manage service calls and resolve technical issues in line with customer Service Level Agreements.
Troubleshoot and repair devices using electromechanical knowledge and diagnostic tools.
Act as the primary customer contact for assigned equipment, including maintenance, production support, and supply inventory needs.
Keep customers informed on equipment status, service progress, and availability.
Engage additional Xerox support teams when required to resolve customer issues.
Deliver customer training on assigned products to improve end-user knowledge and equipment usage.
Manage daily travel, service schedules, and territory priorities effectively.
Maintain accurate service records and follow Xerox processes, safety standards, and customer requirements.

Skills and Qualifications

Electromechanical experience, including the ability to use a multi-meter to troubleshoot electrical circuits.
Ability to read and understand electrical schematics to support effective troubleshooting.
Experience in technical field roles such as electromechanical technician, HVAC technician, cable/internet technician, or similar is beneficial.
Experience with printers, copiers, or multifunction devices is advantageous.
Strong customer service skills and a professional approach.
Excellent time management, reliability, and ability to work independently in the field.
Valid driver’s license required.
Ability to travel daily between multiple customer locations within the assigned territory.
Comfortable working in an active role that includes lifting up to 50 pounds, walking, standing, squatting, bending, and driving.
Successful completion of a Motor Vehicle Record check as part of the technician background screening process.

Training and Support

Xerox provides comprehensive training delivered by certified instructors, as well as online and in-house learning. A strong foundation in electrical and mechanical knowledge will help you build confidence quickly and succeed in this role.

What Success Looks Like in the First 60 Days

Within the first 60 days, you will have:

Successfully completed new hire onboarding and technical training courses.
Developed a strong understanding of Xerox’s customer service culture.
Gained clarity on call load, territory expectations, and customer satisfaction goals.
Built a working knowledge of the equipment and inventory requirements for your territory.
Started completing service calls independently, accurately, and confidently.

What We Offer

Substantial growth opportunities and future career development.
Supportive and collaborative company culture.
25 days annual leave.
Associated service bonus.
Company vehicle.

Ideal Candidate

The ideal candidate is reliable, customer-focused, technically skilled, and comfortable working independently in a field-based role. You will enjoy solving technical problems, managing a busy daily schedule, and travelling between customer sites to deliver high-quality Xerox service.

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Apply Now

Refine Your Search

technical support representative jobs in stansted, ess

Technical Service Representative for Print Production

Business Development Representative

Full Time - Trainee Sales and Technical Support

Technical Support Assistant

Local Communications Officer – North London

Project Officer - MSK Pathway

Trials and Technical Lead

Applications Support Associate (1st line support)

Site Engineer

Senior Business Development Representative

Machine Service Representative - 7.5 Tonne Licence

Senior Environmental Advisor

Project Engineer

Technical Services Manager

Recovery Driver - Chelmsford

Human Resources (HR) Manager

Senior Technical Author

IT Infrastructure Technician

Residential Property Paralegal

Regional Engineering Supervisor - BBC

I want to receive the latest job alerts for technical support representative in stansted, ess

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