Cloud support engineer Work, Jobs in Steppingley, Bdf (with Salaries)

1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Lead Engineer
Billing Finance Ltd. —Northampton
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Financial services
- Python
- Free parking
- Employee assistance programme
Quick apply
IT Infrastructure & Security Manager
Welcome Break —Newport Pagnell
- Up to £75,000 a year
- Computer networking
- Contracts
- IT
- Free parking
- Employee discount
13d
Cloud & Migration Engineer
SettleParadigm —Letchworth
- £65,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- Continuous improvement
- Free parking
Quick apply
7d
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Senior Cloud Network Engineer
Bright Horizons —Northampton
- From £55,000 a year
- Full-time
- Azure
- DevOps
- Analysis skills
- Employee discount
Quick apply
7d
Cloud DevOps Engineer
Warner Leisure Hotels —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Hybrid work
- DevOps
- Hotel
- AWS
4d
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
Senior Site Reliability Engineer
Kinetic Software —Milton Keynes
- £65,000 - £70,000 a year
- Hybrid work
- Azure
- Scripting
- Linux
- Employee assistance programme
- Employee discount
Lead Engineer
Billing Finance —Northampton
- £75,000 - £90,000 a year
- Hybrid work
- Financial services
- Python
- Employee assistance programme
Technical Helpdesk
GXO Logistics —Milton Keynes
- Up to £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
3d
Information Security Engineer
Motor Insurers' Bureau —Milton Keynes
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Communication skills
- Employee assistance programme
16h
Site Reliability Engineer
Connells Group —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Scripting
- Computer networking
Quick apply
5d
Senior Microsoft M365 Engineer
FCDO Services —Hanslope
- £48,801 - £53,697 a year
- Full-time
- Analysis skills
- Presentation skills
- SharePoint
- Annual leave
13d
Infrastructure Engineer
SettleParadigm —Letchworth
- £51,700 a year
- Full-time
- Hybrid work
- Azure
- Windows
- Continuous improvement
- Free parking
Quick apply
7d
Software Engineer Support
Getnet —Milton Keynes
- Computer Science
- Engineering
- English
- Life insurance
Quick apply
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
IT Programmer
Interpham Consulting —Luton
- Full-time
- Machine learning
- JavaScript
- Software development

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cloud support engineer jobs near steppingley, bdf

1st line Support Engineer

Ekco -
Milton Keynes

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Job details

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Azure
Microsoft Office
Mobile device management
Active Directory
Intune
Time management

Full job description

About Ekco

Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

On It: We take ownership, follow through, and get things done.
All In : We collaborate, support each other, and commit fully to shared goals.
Connected: We build trusted relationships with colleagues, clients, and partners.
Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

If these values resonate with you, you’ll feel right at home here.

The Role

Day-to-day at Ekco:

As a First Contact Resolution Engineer, you are a cut above the typical 1st Line Engineer. Working from our Milton Keynes HQ, you will be part of a blended team of experienced engineers (1st Line, FCR, 2nd Line). You will be encouraged to follow through on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing within the team.

This role is pitched at a level where engineers should be able to resolve above 70% of the tickets coming into the business, which means you’ll be given the freedom and trust to work on every technology that our clients own.

While we hold technical skills in high regard, we are always looking for someone who can bring a can-do attitude and a willingness to improve and learn.

What you’ll be responsible for:

Remote customer support, where you will perform various support tasks(not exhaustive);
- Device Troubleshooting (Desktop/Laptop/Mobile)
- Active Directory / Exchange / Office 365
- Printer Troubleshooting/Configuration
- Network Troubleshooting (Server, Switching)
Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets
Accountable for your own personal ticket queue, ensuring that all tickets are updated and closed in a timely fashion
Supporting the progression of 1st Line/Apprentice engineers within the team

Essential Qualities:

Experience in supporting;
- Device Troubleshooting (PC/Laptop/MAC/Mobile)
- Active Directory / Exchange / Group Policy / InTune
- Microsoft 365 / Azure / MDM
- Networking
Customer centric with great people skills
Proactive and positive approach to problem solving and client interaction

Desirable:

Experience of virtualised Microsoft environments
Experience with Egnyte for file storage
Microsoft Terminal Services/RDP to support level

Personal Qualities:

Takes pride in providing a high level of service
Regularly going above and beyond
Strong attention to detail
Ability to work under pressure and handle difficult situations
Impeccable time management skills with the ability to prioritise effectively

Benefits / Perks

️ Time Off: 25 days annual leave + public holidays
Birthday Leave: One extra day off to celebrate
Company Pension Scheme
️ Health Care
Employee Assistance Programme (EAP) for wellbeing support
️ EkcOlympics: Global team activity challenges
Unlimited access to Pluralsight for continuous development
Real opportunities to grow, including international progression

Why Ekco

Company of the year 2026 Tech Excellence Awards
️ Microsoft’s 2023 Rising Star Security Partner of the Year
First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
A culture rooted in diversity, equality, inclusion & belonging
A commitment to internal mobility and career progression
Flexible, family-friendly working at the heart of our culture
Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

Quick apply

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cloud support engineer jobs in steppingley, bdf

1st line Support Engineer

Lead Engineer

IT Infrastructure & Security Manager

Cloud & Migration Engineer

3rd Line Engineer 24/7

Senior Cloud Network Engineer

Cloud DevOps Engineer

Infrastructure Support Engineer

2nd Line Support Technician

IT Support Contract

Senior Site Reliability Engineer

Lead Engineer

Technical Helpdesk

Information Security Engineer

Site Reliability Engineer

Senior Microsoft M365 Engineer

Infrastructure Engineer

Software Engineer Support

1st Line Service Desk Analyst

IT Programmer

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