JOB TITLE: Security Officer
LOCATION: Letchworth
PAY RATE: £13.85 per hour
WORKING PATTERN: 30 hrs per week Wednesday-Sunday 21.00-03.00
THE ROLE:
To provide a professional and welcoming security customer service to station visitors, contractors and passengers. Providing a safe and secure environment and assisting in emergencies and evacuations, in compliance with the site Assignment Instructions.
RESPONSIBILITIES:
- Carry out both static and patrolling duties.
- Provide general security to the station, supporting staff and passengers addressing, and mitigating anti-social behaviour and disorder.
- Must represent client in a courteous, patient, and professional manner to
- passengers and staff.
- Detrain passengers on terminating trains.
- Assist station staff and provide support on ad hoc operational tasks.
- Undertake security checks at internal or external areas of the station, as directed by the Station Manager.
- Complete audit documentation related to security checks.
- Maintain daily log (stating sign on/off times, breaks, unusual activity, and
- Logging and escalation of basic maintenance issues to client.
- Must have a basic understanding of the route and service frequency.
- Be present for duty on-time, sensibly groomed for an operational environment, and wearing correct uniform and any required personal protective equipment.
- Must have the correct personal identification documentation at all times.
- Must be Security Industry Association (“SIA”) trained and certified.
SKILLS & EXPERIENCE:
- You are capable of dealing with a variety of situations and are very customer service-focused.
- You are able to communicate clearly and effectively, attaining a good standard of verbal and written English.
- You have good organisational and record-keeping skills.
- You are IT literate and able to use Microsoft Office applications.
- You are well-presented at all times.
JOB REQUIREMENTS:
You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).
LICENCE REQUIREMENTS:
- You must have a current SIA DS Licence.
- Possession of a First Aid at Work Certificate is desirable.
APPLY: Due to the high volume of CVs we receive, should you not hear from us within 14 days, we regret your application was unsuccessful on this occasion.
INTERVIEW REQUIREMENTS:
Eligibility documents needed at interview:
- Passport or Full Birth Certificate;
- Utility Bill showing current address and dated within 3 months;
- Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.
EMPLOYEE BENEFITS:
- We are employee-owned, making you a beneficiary of our future success
- 28 days paid holiday (accrued & pro-rata)
- Enrolment in NEST pension scheme.
- Training and development opportunities
- Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
- Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
- Full company uniform
ABOUT AMULET:
Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest growing companies as recognised by The Sunday Times Fast Track (2017).
Our commitment to Equality.
Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Job Type: Permanent
Pay: £13.85 per hour
Benefits:
Experience:
- Customer service: 1 year (preferred)
- security: 1 year (preferred)
Licence/Certification:
- SIA Door Supervisor Licence (required)
Work Location: In person
