Duty manager Work, Jobs in Stoke On Trent, Eng (with Salaries)

Security Operations Manager
Mitie —Wolstanton
- Weekend availability
- Continuous improvement
- Team management
- Travel
Site Manager
The Vella Group —Stoke-on-Trent
- £50,000 - £55,000 a year
- Full-time
- Childcare
- Contracts
- Negotiation
- Free parking
- Employee discount
Quick apply
Operational Support Grade - HMP Werrington (Prison Support Role)
Ministry of Justice —Stoke-on-Trent
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Team Leader
Upwards Care Solutions —Stoke-on-Trent
- From £29,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Leadership
- Employee assistance programme
Quick apply
Headteacher
Keys Children —Stoke-on-Trent
- £55,000 - £75,000 a year
- Full-time
- Leadership
- School
- Teaching
- Referral programme
Quick apply
School Counsellor
North Staffs Mind —Stoke-on-Trent
- £24,584 - £29,705 a year
- Part-time
- English
- Master's degree
- Working with children
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Duty Manager
Shropshire Community Leisure Trust —Market Drayton
- £27,839.67 a year
- Weekend availability
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
- Gym membership
11d
Duty Manager
Nuffield Health —Stoke-on-Trent
- Up to £28,278 a year
- Full-time
- Communication skills
- Employee discount
- Gym membership
6d
General Manager
Ryman —Crewe
- £66,000 a year
- Full-time
- Computer literacy
- Project management
- Leadership
- Free parking
- Employee discount
Hotel - Duty Manager
Premier Inn —Stafford
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
ZONAL OPERATIONS FRONT LINE LEAD
Merlin Entertainments —Stoke-on-Trent
- £13.70 an hour
- Weekend availability
- Hospitality
- Resort
- Employee discount
13d
Chaplain: Muslim
Ministry of Justice —Stoke-on-Trent
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Annual leave
8d
Hotel Duty Manager
Premier Inn —Uttoxeter
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Parts Delivery Driver
Guest Truck and Van —Stoke-on-Trent
- Full-time
- Organisational skills
- IT
- Communication skills
People Hub Manager
Ministry of Justice —Market Drayton
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
12d
Delivery Driver
Well Pharmacy —Stoke-on-Trent
- £12.76 an hour
- Communication skills
- Employee discount
8d
General Manager
Lockside at Greenway Hall —Stoke-on-Trent
- Up to £35,000 a year
- Weekend availability
- Hospitality
- Bar
- Culinary experience
- Employee discount
Quick apply
11d
E-Commerce Director / Digital Commerce Manager
Momentum Training Solutions Ltd. —Stoke-on-Trent
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Annual leave
Quick apply
Credit Controller (0.6FTE)
The Estate Dairy —Cholmondeley
- £35,000 a year
- Part-time
- Microsoft Excel
- ERP systems
- QuickBooks
Quick apply
Mobile Security Supervisor
Mitie —Stoke-on-Trent
- £15.23 an hour
- Full-time
- English
- Microsoft Office
- Communication skills

I want to receive the latest job alerts for duty manager in stoke on trent, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Security Operations Manager

Mitie -
Wolstanton

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Childcare

Qualifications

Driving Licence
Continuous improvement
Team management
Leadership

Full job description

Security Operations Manager – Retail (Marks & Spencer Partnership)

Hours: Flexible – including evenings and weekends as required
Contract Type: Full-time

Job Overview

Fantastic opportunity to join the Mitie and Marks & Spencer family!

We are seeking a dynamic and results-driven Operations Manager to oversee retail operations across multiple Marks & Spencer stores. This is a key leadership role responsible for delivering operational excellence, driving performance, and ensuring the highest standards of customer service, compliance, and security across all locations.

As an Operations Manager, you will lead and support store teams, ensuring consistency in world class service delivery, strong stakeholder engagement, and achievement of key performance indicators (KPIs) and service level agreements (SLAs). You will play a crucial role in maintaining a safe, efficient, and customer-focused environment across all stores.

Mitie offers a comprehensive benefits package, including 20% M&S discount, Pension, Save As You Earn, Share Incentive Plans, MiDeals, Life Assurance, and Childcare Vouchers.

Main Duties & Responsibilities

Provide leadership and operational oversight across multiple retail stores.

Drive world class standards of customer service in line with Mitie and M&S values.

Manage and support store teams, ensuring performance, engagement, and development.

Monitor and improve operational performance against KPIs and SLAs.

Ensure full compliance with company policies, procedures, and regulatory requirements.

Oversee security operations, including loss prevention, incident management, and risk mitigation.

Build strong relationships with key stakeholders, including M&S leadership teams.

Conduct regular store visits, audits, and performance reviews.

Lead investigations into incidents, stock loss, and operational issues, implementing preventative measures.

Ensure effective resource planning, including staffing, scheduling, and contingency cover.

Promote a positive culture focused on safety, accountability, and continuous improvement.

Person Specification

✅ Proven experience in an Operations Manager or similar leadership role within retail or security.
✅ Strong leadership and team management skills.
✅ Excellent communication and stakeholder management abilities.
✅ Results-driven with a strong focus on performance and continuous improvement.
✅ Highly organised with strong attention to detail.
✅ Ability to work under pressure and manage multiple priorities.
✅ Commercial awareness and understanding of retail operations.
✅ Full UK driving licence and willingness to travel between sites.

Health & Safety Responsibilities

Ensure full compliance with all Mitie and Group Health & Safety policies.

Promote a strong safety culture across all stores.

Identify, assess, and mitigate risks within the operational environment.

Ensure all incidents, hazards, and near misses are reported and investigated.

Support training and development to ensure teams operate safely and effectively.

Why Join Us?

This is an exciting opportunity to take on a high-impact leadership role within a prestigious retail partnership. If you are a motivated and experienced Operations Manager looking to drive performance, lead teams, and make a real difference — we'd love to hear from you.

Join the Mitie and Marks & Spencer partnership today!

Apply Now

Refine Your Search

duty manager jobs in stoke on trent, eng

Security Operations Manager

Site Manager

Operational Support Grade - HMP Werrington (Prison Support Role)

Team Leader

Headteacher

School Counsellor

Duty Manager

Duty Manager

General Manager

Hotel - Duty Manager

ZONAL OPERATIONS FRONT LINE LEAD

Chaplain: Muslim

Hotel Duty Manager

Parts Delivery Driver

People Hub Manager

Delivery Driver

General Manager

E-Commerce Director / Digital Commerce Manager

Credit Controller (0.6FTE)

Mobile Security Supervisor

I want to receive the latest job alerts for duty manager in stoke on trent, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected