History Work, Jobs in Stoke On Trent, Eng (with Salaries)

Visitor Experience Host
Trentham Estate —Stoke-on-Trent
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Duty Advice and Support Worker – Integrated Front Door
Staffordshire County Council —Stone
- £27,254 - £30,024 a year
- Customer service
- Word processing
- IT
1d
Bank Residential Care Worker (Children's Residential)
Bedspace Resource Ltd —Stoke-on-Trent
- £13.76 an hour
- Weekend availability
- Childcare
- Computer literacy
- Administrative experience
- Annual leave
Specialist Support Professional for the Visually Impaired
First Class Support —Nantwich
- £36 an hour
- Master's degree
- In-person
Quick apply
1d
Recruitment Partner
Acacium Group —Stoke-on-Trent
- £24,785 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
8d
Police Constable - Degree Holder Entry Programme (DHEP)
Staffordshire Police —Stafford
- From £31,164 a year
- Full-time
- Customer service
- Bachelor's degree
- Psychology
- Free parking
- Annual leave
Quick apply
Archives Assistant (Crewe)
Cheshire West and Chester Council —Crewe
- Customer service
- Communication skills
7d
HDU Ambulance Care Assistant - Blue Light Driver (Bank)
EMED Group —Stoke-on-Trent
- £13.71 an hour
- Patient care
- Communication skills
Quick apply
Psychotherapist
Omega Life —Stone
- £30,000 - £40,000 a year
- Part-time
- Childcare
- Master's degree
- Organisational skills
Quick apply
Musical Director
Crewe Concert Band —Crewe
- £20 - £30 an hour
- Organisational skills
- In-person
- Communication skills
Quick apply
Deputy Manager
Iceland —Stoke-on-Trent
- £31,000 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Service Advisor
Vertu Motors —Stoke-on-Trent
- £33,213.05 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Operational Support Grade - HMP Stoke Heath (Prison Support Role)
Ministry of Justice —Market Drayton
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
14d
Dispatcher
Northern Trains —Wilmslow
- £27,004 a year
- Weekend availability
- IT
- Communication skills
- Employee assistance programme
- Employee discount
7d
Children's Residential Care Worker
Bedspace Resource Ltd —Stoke-on-Trent
- £22,304.64 - £33,674.88 a year
- Weekend availability
- Childcare
- Experience working with children
- Care plans
Advanced Clinical Practitioner
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £55,690 - £62,682 a year
- Full-time
- Master's degree
- IT
- Computer skills
11d
Customer Service Coordinator
Ibstock Plc —Longport
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Volunteer Trustee Board Member
Seashell Trust —Cheadle
- Administrative experience
- Supervising experience
- Project management
- Free parking
Quick apply
Security Officer
ASEL —Stoke-on-Trent
- £13.20 an hour
- Full-time
- School
- Employee assistance programme
10d
Director of Technology Delivery
Instem —Stone
- Hybrid work
- Project management
- Mentoring
- Agile
- Employee assistance programme
- Life insurance
6d

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Visitor Experience Host

Trentham Estate -
Stoke-on-Trent

Apply Now

Job details

Fixed term contract

Qualifications

Hospitality
Customer service
First aid
Host/hostess experience
Organisational skills
Communication skills

Full job description

The Visitor Experience Host is responsible for delivering an outstanding customer experience by welcoming visitors, providing product information, and assisting with purchases in a retail environment. They enhance the experience at Trentham by offering excellent service, maintaining store presentation, and ensuring smooth daily operations. The role also involves promoting brand values, driving sales, and supporting visitors in making informed purchasing decisions.

This is a fixed-term contract until 6 September, with the possibility of extension until December. The role involves a minimum of 8 hours per week, including weekends, public holidays, and some evening shifts, worked on a rota basis.

The Person

We are looking for an outdoor, indoor customer focused and service driven individual, someone who is passionate about building a rapport with customers. As a Visitor Experience Host, you’ll encourage return visits by creating positive and long-lasting impacts.

Required Experience

Previous experience in a customer service, hospitality, tourism, or retail role.

Experience in a visitor attraction, gardens, heritage site, gallery, or event space (preferred but not always required).
Experience handling cash registers, ticketing systems, or POS systems.
Experience in a Customer facing role.

Skills

Customer Service & Communication

Strong verbal communication skills to engage with visitors of all backgrounds.
Ability to provide friendly, professional, and informative guest interactions.
Active listening skills to understand visitor needs and respond effectively.

Operational & Organizational Skills

Ability to handle ticketing, bookings, and retail transactions accurately.
Strong multitasking skills to assist multiple visitors at once.
Attention to detail to ensure exhibits, displays, or retail areas remain presentable.

Problem-Solving & Adaptability

Ability to handle visitor complaints or concerns with professionalism.
Quick-thinking and adaptable in fast-paced or high-footfall environments.

Teamwork & Collaboration

Works well as part of a team and supports colleagues in daily operations.
Ability to follow instructions from supervisors while taking initiative when needed.

Knowledge & Interest (preferred but trainable)

Interest in the venue’s history, location and what Trentham stands for.
Basic health & safety awareness and emergency response knowledge as well as having a First Aid.

Key Accountabilities

Guest Welcome & Orientation

Greet all visitors warmly and provide an overview of the visitor centre’s offerings and layout.
Ensure every guest feels valued and receives personalised attention

Information & Guidance

Share detailed information about exhibits, events, and activities available.
Answer questions and provide recommendations tailored to visitors’ interests.

Customer Service Excellence

Handle guest inquiries and resolve issues promptly with professionalism and courtesy.
Support accessibility needs and accommodate special requests to enhance guest experiences.

Operational Support

Assist with ticketing, memberships, and merchandise sales as needed.
Maintain cleanliness and organization of the visitor centre, including displays and signage.

Safety & Security

Monitor visitor activity to ensure a safe and respectful environment for all.
Follow and enforce safety protocols and emergency procedures as required.

Engagement & Experience Enhancement

Facilitate interactive experiences, demonstrations, or tours when applicable.
Gather guest feedback and contribute ideas for improving visitor experiences.

To apply, please send your CV and cover letter to [email protected]

Previous applicants need not apply.

Applications close Tuesday 21 July at 5pm.

Apply Now

Apply Now

Refine Your Search

history jobs in stoke on trent, eng

Visitor Experience Host

Duty Advice and Support Worker – Integrated Front Door

Bank Residential Care Worker (Children's Residential)

Specialist Support Professional for the Visually Impaired

Recruitment Partner

Police Constable - Degree Holder Entry Programme (DHEP)

Archives Assistant (Crewe)

HDU Ambulance Care Assistant - Blue Light Driver (Bank)

Psychotherapist

Musical Director

Deputy Manager

Service Advisor

Operational Support Grade - HMP Stoke Heath (Prison Support Role)

Dispatcher

Children's Residential Care Worker

Advanced Clinical Practitioner

Customer Service Coordinator

Volunteer Trustee Board Member

Security Officer

Director of Technology Delivery

I want to receive the latest job alerts for history in stoke on trent, eng

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