Unit manager Work, Jobs in Sudbury, Sfk (with Salaries)

PALS Officer
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £28,392 - £31,157 a year
- Part-time
- Databases
- Communication skills
3d
NHS 111 Health Advisor
Practice Plus Group IUC —Ipswich
- £12.65 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Senior Administrative Officer - Part Time - North Essex
HM Prison & Probation Service —Chelmsford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
2d
Customer Journey Specialist
GTC Infrastructure —Bury St. Edmunds
- Hybrid work
- Analysis skills
- Presentation skills
- Business
Imaging Assistant
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £25,760 - £27,476 a year
- Full-time
- Patient care
5d
Multi Unit Manager
Subway —Bury St. Edmunds
- £35,000 - £45,000 a year
- Weekend availability
- Bachelor's degree
- No degree
- Food service experience
Quick apply
Design & Development Engineer – Graduate Role
HOLROYD COMPONENTS LTD —Saffron Walden
- From £26,936 a year
- Full-time
- Schematics
- Project management
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Youth Leader
St John Ambulance —West Suffolk
Project Manager
Care UK —Colchester
- Construction experience
- In-person
JTAC Instructor- RAF Mildenhall, UK
Sawdey Solution Services —Mildenhall
- From £90,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Lecturer - Course Leader - Digital Computing
COLCHESTER INSTITUTE —Colchester
- £21,137 - £25,974 a year
- Part-time
- Recruiting
- AI
Quick apply
Food Production Assistant
Procter's Sausages —Maidenhall
- From £12.71 an hour
- Weekend availability
- Customer service
- Basic maths
- English
- Free parking
- Store discount
Quick apply
11d
Delivery Team Trainer
Evri —Ipswich
- £30,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
Project Manager
Woods Air Movement —Colchester
- Business development
- Analysis skills
- Continuous improvement
Environmental Advisor
Taylor Woodrow —Bury St. Edmunds
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Lead Software Engineer
SpeedyBooker —Bury St. Edmunds
- £75,000 - £100,000 a year
- Full-time
- Hybrid work
- DevOps
- Mentoring
- Agile
- Free parking
- Paid training
Quick apply
2d
B6 Occupational Therapist - ESD
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £39,959 - £48,117 a year
- Part-time
- Case management
- Rehabilitation centre
- Patient care
4d
Housing Assistant
Pinnacle Group —Colchester
- £26,227.50 a year
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Concession Manager - Tommy Hilfiger & Calvin Klein (Fenwick Colchester)
Tommy Hilfiger —Colchester
- Full-time
- Customer service
- Conflict management
- Training & development
Assistant Manager
PetsCorner —Colchester
- £12.87 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount

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unit manager jobs near sudbury, sfk

PALS Officer

West Suffolk NHS Foundation Trust -
Bury St. Edmunds

Apply Now

Job details

Part-time
£28,392 - £31,157 a year
3 days ago

Qualifications

Stakeholder liaison
Internal department liaison
Complaint handling
Patient service
Databases
Customer interaction
Communication skills

Full job description

The post holder will be the first point of contact for the Trust’s Patient Advice & Liaison Service, offering advice, information and resolution to patients and service users on their concerns and enquiries.

The PALS Officer will provide administrative support to the patient experience manager ensuring enquiries are recorded and dealt with appropriately.

The post holder will also be required to support the wider patient experience and engagement team tasks.

1. To receive, investigate and satisfactorily resolve patient and service user enquiries received via various communication channels such as email, phone, letter and face to face.

2. To provide an empathetic and responsive advice service to patients and service users.

3. To frequently communicate with patients and service users in person, on the telephone and via written communication.

4. To record and maintain PALS enquiries on the RADAR database system, escalating issues where necessary.

5. To work as part of a team, communicating with the formal complaints team and other teams within the Patient Quality team, ensuring a joined-up approach to improve the experience of patients and their families at the Trust.

6. To escalate enquiries to the patient experience manager when appropriate.

7. To be aware of the difference between PALS and formal complaints and escalate cases to colleagues when appropriate.

8. To assist with collecting organisation-wide patient feedback.

9. To manage enquiries related to lost property and work closely with wards to resolve issues.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Please see the full job description and person specification attached for more details on the job role.

Apply Now

Refine Your Search

unit manager jobs in sudbury, sfk

PALS Officer

NHS 111 Health Advisor

Senior Administrative Officer - Part Time - North Essex

Customer Journey Specialist

Imaging Assistant

Multi Unit Manager

Design & Development Engineer – Graduate Role

Youth Leader

Project Manager

JTAC Instructor- RAF Mildenhall, UK

Lecturer - Course Leader - Digital Computing

Food Production Assistant

Delivery Team Trainer

Project Manager

Environmental Advisor

Lead Software Engineer

B6 Occupational Therapist - ESD

Housing Assistant

Concession Manager - Tommy Hilfiger & Calvin Klein (Fenwick Colchester)

Assistant Manager

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