Retail account manager Work, Jobs in Sunbury, Sry (with Salaries)

Senior Customer Success Manager
Johnson Controls —Sunbury
- Full-time
- CRM software
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
7d
Key Account Manager Retail - CAREL UK
Carel Industries s.p.a. —Chessington
- Remote
- Engineering
- No degree
- Flexitime
Quick apply
Senior National Account Manager - Value Retail
Nestlé Purina —Crawley
- Hybrid work
- Leadership
- Negotiation
10d
Key Account Manager - Retail Expansion
Zoe —London
- Full-time
- Remote
- Negotiation
EMEA Retail Sales Account Manager - UK or Spain Based
McAfee —Marlow
- Full-time
- English
- Business development
- Leadership
- Annual leave
- Flexible schedule
Customer Service Account Executive - French Speaking
Clinigen —Weybridge
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Key Account Manager, Eastern Europe
Jellycat —London
- Hybrid work
- Microsoft Powerpoint
- English
- Business development
Senior Lead - Key Accounts, Department Stores
On AG —London
- Microsoft Powerpoint
- Presentation skills
- Travel
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Account Manager
Cazoo —Richmond
- Hybrid work
- Analytics
- Employee discount
- Referral programme
New Business Account Manager
Hackstons —London
- Up to £25,000 a year
- No experience needed
- Business development
- Communication skills
- Employee discount
National Account Manager
Kinisla —Staines-upon-Thames
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- Business
- Annual leave
- Employee discount
Quick apply
Senior Account Manager, Southern Europe
Jellycat —London
- Hybrid work
- Spanish
- English
- Business development
Account Manager (12-Month Fixed Term Contract)
Inspired Thinking Group (ITG) —London
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Key Account Manager (On-Trade)
Majestic Wine Warehouses Ltd. —London
- Weekend availability
- Remote
- Training & development
- Time management
- Employee discount
- Flexible schedule
9d
Account Manager - Print
adm-Indicia —London
- Full-time
- Hybrid work
- Budgeting
- Communication skills
- Marketing
Quick apply
Account Manager - London
The One Off —London
- Presentation skills
- Team management
- Budgeting
- Employee assistance programme
- Employee discount
National Account Manager - Out Of Home
Minor Figures —London
- Travel
- Annual leave
- Work from home
2d
Customer Experience Account Manager
SCG Connected —Hemel Hempstead
- From £28,000 a year
- Full-time
- Mentoring
- In-person
- Communication skills
- Employee discount
Quick apply
2d
Account Manager - Retail Media
Artefact —London
- Hybrid work
- Training & development
- Communication skills
- Analytics
- Annual leave

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retail account manager jobs near sunbury, sry

Senior Customer Success Manager

Johnson Controls -
Sunbury

Apply Now

Job details

Full-time
7 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

CRM software
Stakeholder collaboration
Client engagement
Stakeholder liaison
Analysis skills
Team management
Risk management
Forecasting
Customer loyalty building
Relationship management
Customer interaction
Retail experience
Account management
Leadership
Analytics

Full job description

What You Will Do

As a Senior Customer Success Manager for ShopperTrak, you will play a key role in driving customer satisfaction, retention, and long-term value across strategic customer accounts. Working with major retailers, shopping centres and luxury brands, you will act as a trusted advisor, ensuring customers achieve maximum value from Johnson Controls solutions. You will collaborate closely with Sales, Operations and Service teams to deliver outstanding customer experiences, support business objectives and identify opportunities for growth. This is a hybrid role with regular travel to customer sites across the UK.

What We Offer

Competitive salary plus bonus plan
25 days holiday plus bank holidays
Private healthcare
Pension
Life insurance
Employee Assistance Program
Employee referral scheme
Employee discounts
Cycle to Work scheme
Discounts on Johnson Controls products
Training and career development opportunities
Supportive, collaborative and safety-driven culture

How You Will Do It

Manage and develop relationships with key customer accounts as the primary customer success contact.
Build a strong understanding of customer goals, operational requirements and business challenges.
Drive customer onboarding, adoption, retention and satisfaction initiatives.
Collaborate with Sales, Operations, Service and Project teams to deliver a seamless customer experience.
Monitor service performance, customer health metrics and account activity.
Identify risks, trends and improvement opportunities, implementing corrective actions where required.
Lead customer review meetings, business updates and service performance discussions.
Resolve customer issues and escalations, ensuring timely and effective outcomes.
Maintain accurate records using CRM platforms and reporting tools.
Support forecasting, account planning and continuous improvement activities.
Identify opportunities for account growth and support commercial discussions.

What We Are Looking For

Required

Proven experience in Customer Success, Account Management, Service Management or a similar customer-facing role.
Experience managing strategic or enterprise customer relationships.
People management or team leadership experience.
Strong stakeholder management and relationship-building skills.
Excellent communication, presentation and influencing abilities.
Demonstrated ability to resolve complex customer issues and deliver positive outcomes.
Commercial awareness with an understanding of customer retention and growth strategies.
Strong interest in technology, AI and data-driven solutions.
Experience using CRM systems and customer reporting tools.
Strong analytical, organisational and problem-solving skills.
Willingness to travel across the UK.

Beneficial

Experience within the retail sector or a strong understanding of retail environments.
Knowledge of customer success methodologies and best practices.
Familiarity with forecasting, service planning and commercial account reviews.

#LI-SB1

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Refine Your Search

retail account manager jobs in sunbury, sry

Senior Customer Success Manager

Key Account Manager Retail - CAREL UK

Senior National Account Manager - Value Retail

Key Account Manager - Retail Expansion

EMEA Retail Sales Account Manager - UK or Spain Based

Customer Service Account Executive - French Speaking

Key Account Manager, Eastern Europe

Senior Lead - Key Accounts, Department Stores

Customer Accounts Coordinator

Account Manager

New Business Account Manager

National Account Manager

Senior Account Manager, Southern Europe

Account Manager (12-Month Fixed Term Contract)

Key Account Manager (On-Trade)

Account Manager - Print

Account Manager - London

National Account Manager - Out Of Home

Customer Experience Account Manager

Account Manager - Retail Media

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