Desktop support technician Work, Jobs in Sunderland, Eng (with Salaries)

1st Line Desktop Support Technician
Vertu Motors —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- Organisational skills
- Employee discount
Quick apply
4d
IT Support Technician (6 month FTC)
Ingersoll-Rand —Sunderland
- Temporary
- Travel
- Computer networking
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
IT Support Technician
TEAM RH FITNESS LTD —Gateshead
- Up to £35,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
12d
IT Support Technician (6 month FTC)
Ingersoll Rand —Sunderland
- Travel
- Computer networking
- Leadership
- Employee assistance programme
1d
Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
11d
Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Organisational skills
Quick apply

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1st Line Desktop Support Technician

Vertu Motors -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£24,784.50 a year
4 days ago

Benefits

Company pension
Employee discount

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Microsoft Outlook
Customer service
LAN
Microsoft Exchange
Microsoft Office Suite
Remote access software
Organisational skills
IP networking
Communication skills
Active Directory
Remote diagnostics

Full job description

1st Line Desktop Support Technician
Vertu House, Team Valley, Gateshead

At Vertu Motors, we are proud of the career development opportunities we provide our colleagues. Due to an internal promotion within our IT team, we are now looking to recruit a 1st Line Desktop Support Technician to join the Group IT function.

Our IT team aims "to provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience", and this role offers an excellent opportunity to develop your career within a large, successful business.

The working hours are 37.5 hours per week, Monday to Friday, 9:00am to 5:30pm, based at Team Valley, Gateshead.

Salary: £24,784.5 per annum

This role would suit someone with previous IT support experience, but we would also welcome applications from individuals who have recently completed an IT Apprenticeship and are looking to take the next step in their career within a supportive and fast-paced IT environment.

Irrespective of the role, the "non-negotiables" for any of our colleagues are Drive, Character, Attitude, Energy and Talent. Technical knowledge is important, but we are equally interested in how you have applied these qualities to achieve success and overcome challenges.

You will be self-motivated, eager to learn and passionate about delivering excellent customer service.

What You'll Need

You will ideally have knowledge or experience of:

PCs and Microsoft operating systems, including desktop and server environments
Microsoft Office and Microsoft 365 applications
Active Directory and domain environments
Microsoft Outlook, Exchange and email security platforms
Networking concepts including LAN/WAN, TCP/IP and VPN access
Remote support tools such as Remote Desktop and VNC
Printers, scanners and wireless network devices
Internet setup, troubleshooting and access management
Diagnosing and resolving IT issues remotely

The following would be advantageous but are not essential:

Knowledge of motor retail manufacturer systems and interfaces
Experience of IP telephony and SIP technologies

We're Looking For Someone Who Has:

Excellent communication and interpersonal skills
A friendly and professional telephone manner
Strong organisational skills
The ability to remain calm under pressure
A positive, team-focused approach
A willingness to learn and develop new skills

What We Offer

We are proud to be the motor retailer that invests more in colleague development than any other. If successful, you can look forward to ongoing training, career progression opportunities and a range of excellent benefits, including:

25 days holiday plus bank holidays, increasing with service
Access to our online rewards platform offering cashback and discounts
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Tool Insurance
Pension Scheme
Enhanced Maternity and Paternity Pay

Join a team where careers progress and potential is recognised. Apply today to be considered.

#LI-SP1

Quick apply

Refine Your Search

desktop support technician jobs in sunderland, eng

1st Line Desktop Support Technician

IT Support Technician (6 month FTC)

Desktop Support Engineer - New Castle - Temp

IT Support Technician

IT Support Technician (6 month FTC)

Help Desk Technical Support

Tier III Support Technician

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