Motor vehicle service advisors Work, Jobs in Sutterton, Lin (with Salaries)

Service Advisor
Manchetts —Sleaford
- From £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
Service Advisor
Thurlow Nunn —King's Lynn
- £28,000 - £32,000 a year
- Weekend availability
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Service Manager
Vertu Motors —Grantham
- £40,000 - £52,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee discount
Quick apply
12d
Service Advisor - BYD
Stoneacre —Grantham
- £27,000 - £29,000 a year
- Full-time
- Computer literacy
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Aftersales Manager
Marshall Motor Group —Grantham
- Customer service
- Analysis skills
- Training & development
- Annual leave
- Employee discount
Quick apply

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motor vehicle service advisors jobs near sutterton, lin

Service Advisor

Manchetts -
Sleaford

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Canteen
Referral programme
On-site parking

Qualifications

Vehicle service booking
Customer service call handling
Driving Licence
Front of house supervision
Customer service
Computer literacy
Stakeholder liaison
Motor vehicle service advising experience
Automotive service
Relationship management
Front desk
Computer skills
Customer interaction
Outbound calling
Communication skills
Mechanical knowledge

Full job description

We are looking for an experienced Service Advisors to join our busy team in Sleaford.

This is a key position within our organisation and one which requires the right level of skill and commitment to getting the job done right every time at this crucial first point of customer contact.

Key Aspects of the Role

Provide first class customer service levels through clear and effective communication, right first time, on time.

Help organise, plan and control all front-of-house activities including personnel.

- Newsletter and social media preparation

- Stationery and Canteen supply ordering

- Assistance of external and franchise Audit preparation

- Administration of Courtesy car rental system

- Administration of Training Records

Load workshop to planned levels achieving the required utilisation measure.

Raise job cards correctly with all necessary information.

Liaise with customers keeping them informed of job progress and completion, also gaining authorisation and final order numbers where necessary through to invoice retail orders.

In conjunction with the whole team help achieve customer satisfaction goals, workshop sales and gross profit margins and performance standards and KPI’s in Service.

Understand and help develop best practice in all service operations and deliver consistently.

Create and deliver a customer led culture in the service department.

Outbound calls to customers reminding them of scheduled maintenance but also promoting new products and service.

Ensure all Company, Franchise, Health & Safety and Environmental policies and standards are adhered to within the service department, and depot as a whole.

Key Result Areas
Achievement of Manufacturer led initiatives including KPI’s.

Maximising workshop loading to full potential.

Maintaining excellent relationships with internal and external customers.

Accurate and complete job instructions.

Ability to work calmly and effectively under pressure.

Good communication flows in and out of the department.

Competencies

- Exceptional telephone skills.

- Good and effective communicator at all levels.

- Computer literate.

- Xpower knowledge will be an advantage.

- Smart personal presentation.

- A “Can do”, helpful approach.

- Calm and methodical under pressure.

40 hours per week (Mon-Fri, 09:00-18:00 excluding 60 mins unpaid lunch) Along with alternate Saturdays 08.00-12.00. (paid at OT)

31 days annual leave (including Bank Holidays)

Discretionary quarterly bonus scheme

Company Pension Scheme

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Benefits:

Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Experience:

service advisor: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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motor vehicle service advisors jobs in sutterton, lin

Service Advisor

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Service Manager

Service Advisor - BYD

Aftersales Manager

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