Night manager Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

Night Shift Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
7d
Nights Assistant Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Customer service
- Hotel
- Resort
- Free parking
- Employee discount
Quick apply
1h
Night Manager
ASDA —Tamworth
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
1d
Night Shift Manager
CEVALogistics —Redditch
- Full-time
- Microsoft Office
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Kitchen Leader - Birmingham Airport, Airside-Night Shift
Pret A Manger —Birmingham
- £15.26 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
Production Shift Manager (Frontline Manager)
PepsiCo —Coventry
- 12 hour shift
- Organisational skills
- Communication skills
Night Manager (E & W)
Morrisons —Burntwood
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
3d
Waking Night Team Leader - Children's Services
Courtyard Care —Walsall
- £14.80 an hour
- Night shift
- Communication skills
- Employee assistance programme
- Employee discount
Cleaning Manager
ABM —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Birmingham
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Work from home
Quick apply
3d
Fire Control Crew Manager
Warwickshire County Council —Leamington Spa
- £39,256 - £40,949 a year
- Full-time
- English
- Annual leave
- Employee discount
9d
Deputy Manager
Hollywoodbowlgroup —Birmingham
- Up to £30,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Line Leader-Continental Night Shift
Beckett's Foods Ltd —Coventry
- £33,037.09 a year
- Full-time
- Leadership
- Free parking
- Employee discount
Quick apply
14d
Manufacturing Supervision - Production Manager
Doncasters —Birmingham
- Full-time
- Management
- Engineering
- Care plans
Quick apply
Reliability Maintenance Engineering (RME) Area Manager, RME
Amazon UK Services Ltd. —Minworth
- Full-time
- Engineering
- Data analysis skills
- Maintenance
Night Team Leader
CareTech Group —Birmingham
- £13.79 an hour
- Weekend availability
- Cooking
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Chief Registrar - Hospital At Night
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £67,325 a year
- Full-time
10d
Assistant Manager
Hollywoodbowlgroup —Birmingham
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Nights Team Leader
Atlas Hotels —Warwick
- £14.65 an hour
- Night shift
- Bar
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
3d

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Night Shift Service Delivery Frontline Manager

Crown SDS (Service Delivery Solutions)
Tamworth

Quick apply

Job details

Permanent | Full-time
From £36,000 a year
7 days ago

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
Logistics
Dangerous goods
Communication skills

Full job description

Lead a High-Performing Night Operations Team and Make a Real Impact

Shift Pattern: 4 on / 4 off
Hours: 7:00pm – 7:00am

Are you an experienced people manager who thrives in a fast-paced operational environment? Do you enjoy leading teams, solving problems, and ensuring customers receive exceptional service around the clock?

We're looking for a motivated and proactive Out of Hours Front Line Manager to lead an overnight team of Service Delivery Coordinators. This is a key role where you'll be responsible for maintaining service excellence during critical out-of-hours operations, supporting customers and drivers, and ensuring the smooth running of our services overnight.

As the operational leader on shift, you'll have the opportunity to make decisions, solve challenges in real time, and play a vital role in delivering outstanding customer experiences while driving team performance and profitability.

Why Join Us?

✅ Take ownership of a critical out-of-hours operation

✅ Lead and develop a dedicated overnight team

✅ Make real-time decisions that directly impact customer satisfaction

✅ Join a supportive and growing business

✅ Access opportunities for career development and progression

✅ Enjoy a structured 4 on / 4 off shift pattern providing a great work-life balance

The Role

As our Out of Hours Front Line Manager, you'll lead by example, ensuring service levels are maintained throughout the night while supporting and developing your team.

You'll create a positive and accountable working environment, proactively manage operational challenges, and ensure customers, drivers and stakeholders receive excellent support during out-of-hours periods.

What You'll Be Doing

Leading, coaching and developing a team of Service Delivery Coordinators during overnight operations.
Creating a positive, high-performing culture focused on customer service and operational excellence.
Acting as the key escalation point for customers, drivers and operational issues outside of standard business hours.
Building strong working relationships with customers, drivers and internal stakeholders.
Monitoring live operations and making informed decisions to resolve issues quickly and effectively.
Proactively identifying service risks and implementing solutions before they impact customers.
Taking ownership of overnight pricing and job costing decisions to maximise commercial performance.
Ensuring clear communication and handovers between day and night operations teams.
Driving team performance against service levels, KPIs and commercial objectives.

Key Responsibilities

Managing individual and team performance against key operational targets.
Conducting regular 1-2-1 meetings, performance reviews and development discussions.
Coaching and mentoring team members to support their growth and success.
Managing attendance, absence, annual leave and shift coverage.
Monitoring service quality and customer interactions, providing feedback where required.
Ensuring accurate customer and driver pricing.
Managing invoice queries, invoicing preparation and driver discrepancy processes.
Working closely with Account Managers, Commercial Teams and wider operational departments.
Identifying opportunities to improve efficiency, service quality and profitability.
Ensuring compliance with company policies, Health & Safety requirements and statutory regulations.
Producing comprehensive shift handovers and operational reports.

What We're Looking For

Essential

Minimum 3 years' experience in a people management role.
Proven ability to lead, motivate and develop high-performing teams.
Strong communication and stakeholder management skills.
Excellent planning, organisational and prioritisation abilities.
Calm and confident decision-maker under pressure.
Strong problem-solving skills and a proactive approach.
High attention to detail and accuracy.
Ability to work independently and take ownership of operational decisions.
Proficiency in Microsoft Word, Excel and Outlook.
Experience working night shifts
Drive and ambition to develop your career.

Desirable

Level 3 Leadership qualification (or willingness to work towards one).
Experience within logistics, transport, customer service or service delivery environments.
Dangerous Goods knowledge or experience.
Experience managing teams within a 24/7 operational environment.

Ready to Lead When It Matters Most?

This is an exciting opportunity for an experienced leader who enjoys working in a dynamic operational environment and making a real difference during critical out-of-hours periods.

If you're passionate about developing people, delivering exceptional customer service and driving performance, we'd love to hear from you.

Apply today and take the next step in your leadership career

Job Types: Full-time, Permanent

Pay: From £36,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Tamworth B78 3HH: reliably commute or plan to relocate before starting work (required)

Experience:

Logistics: 1 year (preferred)
night shift working : 1 year (required)
People management: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

night manager jobs in sutton coldfield, wmd

Night Shift Service Delivery Frontline Manager

Nights Assistant Manager

Night Manager

Night Shift Manager

Cleaning Manager

Kitchen Leader - Birmingham Airport, Airside-Night Shift

Production Shift Manager (Frontline Manager)

Night Manager (E & W)

Waking Night Team Leader - Children's Services

Cleaning Manager

Travel Lifestyle Manager - Arabic Speaking | Overnight

Fire Control Crew Manager

Deputy Manager

Line Leader-Continental Night Shift

Manufacturing Supervision - Production Manager

Reliability Maintenance Engineering (RME) Area Manager, RME

Night Team Leader

Chief Registrar - Hospital At Night

Assistant Manager

Nights Team Leader

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