Senior technical support Work, Jobs in Swadlincote (with Salaries)

Customer & Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
3h
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- Engineering
- Windows
- Computer networking
- Annual leave
- Employee assistance programme
5h
Approvals Quality Control Manager
Health Research Authority —Nottingham
- £49,387 - £56,515 a year
- Full-time
- Remote
- AI
16h
Senior Portfolio and Control Manager
Gambling Commission —Birmingham
- £54,000 a year
- Full-time
- Presentation skills
- Annual leave
4h
Client Experience Partner
Mattioli Woods —Leicester
- Full-time
- Hybrid work
- Mentoring
- IT
- Financial services
5h
Senior Consultant – Offensive Cyber Security
RSM UK —Nottingham
- Full-time
- Hybrid work
- APIs
- Linux
20h
Assistant Manager - Cyber and Digital Health
KPMG —Birmingham
- Full-time
- Microsoft Powerpoint
- No degree
- AI
3h
Workflow Systems Manager (Esko Workflow Platform)
Britannia Garment Packaging —Enderby
- £36,000 - £42,000 a year
- Full-time
- Management
- SQL
- Analysis skills
- Free parking
Quick apply
11h
Senior Account Director - Auto
Strata —Coventry
- Full-time
- Hybrid work
- Business development
- Travel
- Leadership
- Annual leave
Quick apply
1h
Lead Web Analyst
NEXT —Leicester
- Call to connect
- SQL
- Marketing
- Free parking
- Employee discount
11h
Developer / Senior Developer
NEXT —Leicester
- £42,100 - £55,400 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
5h
Assistant Manager (Deployment), Cyber and Digital Health
KPMG —Birmingham
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- No degree
9h
Senior Software Engineer C#./Net (Fixed Term)
Microlise —Nottingham
- From £45,000 a year
- Azure
- Computer Science
- SQL
- Employee assistance programme
- Employee discount
5h
Senior Design Manager - Healthcare
Balfour Beatty —Birmingham
- Hybrid work
- Hospital
- Microsoft Office
- IT
- Annual leave
6h
Senior Income Officer
Trident Group —Birmingham
- £36,500 - £40,819 a year
- Full-time
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
9h
Battery Engineering - Skld Technician B
Select Engineering —Coventry
- £23.60 an hour
- Call to connect
11h
Mechanical Engineer - Contractor
ESCO Maritime Solutions —Rugeley
- Engineering
- Assembly
- Analysis skills
Quick apply
12h
Registered Practitioner Therapist - Psychology Services - Midlands - HMP Stafford
Ministry of Justice —Stafford
- £50,001 - £60,000 a year
- Part-time
- Hybrid work
- English
- Supervising experience
- Presentation skills
- Annual leave
20h

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senior technical support jobs near swadlincote

Customer & Sales Support Team Leader

The Keystone Group UK -
Swadlincote

Quick apply

Job details

Full-time
3 hours ago

Qualifications

CRM software
Sales support
Microsoft Excel
Customer service
Microsoft Office
Supervising experience
Continuous improvement
Relationship management
Leadership
Communication skills

Full job description

At Keystone Lintels, we’re the UK’s leading lintel manufacturer, delivering innovative construction solutions backed by exceptional customer service. We’re now looking for an experienced and motivated Customer and Sales Support Team Leader to help drive performance, develop our people, and ensure an outstanding customer experience. If you’re passionate about leading teams, improving processes, and putting customers first, we’d love to hear from you.

The Role

As Customer & Sales Support Team Leader, you'll support the Customer & Sales Support Manager in the day-to-day leadership and development of the Customer Support and Sales Support teams. You'll play a key role in ensuring project pipelines, lead management, quotation processing, and customer service standards are delivered efficiently while helping the team achieve productivity and performance targets.

This is an excellent opportunity for someone with strong leadership skills, a customer-focused mindset, and experience working within a fast-paced sales support or customer service environment.

Key Responsibilites

Support the Customer and Sales Support Manager with day to day leadership and development of the Customer Support and Sales Support teams
Lead, coach, and develop team members through inductions, training, and performance support
Champion a positive health and safety culture, and ensure procedures are followed
Monitor lead quality and accuracy in Keylink, and ensure lead, quotation, and customer data is recorded accurately and on time
Manage customer enquiries with prompt, professional resolution, and foster a customer first culture
Coordinate communication between internal departments and external sales teams, produce reports for key customers and senior management, and support departmental administration and reporting
Provide cover across team functions when required, and in the absence of the manager, oversee team performance and day to day operations
Ensure departmental objectives align with wider regional and company goals
Undertake any other duties appropriate to the role and within your capability.

About you

Previous team leader or supervisory experience in customer service or sales support
Strong leadership, coaching, and people development skills
Outstanding customer service and relationship management
Excellent organisation and attention to detail
Confident managing workloads, priorities, and deadlines in a fast paced environment
Excellent communication skills and the ability to build effective relationships across departments
Experience using CRM systems and Microsoft Office, particularly Excel
Proactive approach with strong problem solving and decision making skills
A commitment to continuous improvement and delivering high quality results

If you’re ready to take the next step in your leadership career and help shape an exceptional customer and sales support function, we’d love to hear from you.

A Bit About Us

For more than three decades, the Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers. Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America. Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.

Select one based on where the job will be advertised:

Keystone Lintels is part of Keystone Group and is proud to lead the way in steel lintel design, production and service. Keystone Lintels has dedicated technical teams that provide customers with solutions for their complex project needs. Production facilities in Derbyshire, England and Cookstown, Northern Ireland enable Keystone Lintels to provide a fast and efficient service to its extensive network of merchant partners across the UK and Ireland.

IG Lintels was founded in 1958 and has a strong heritage in innovation. IG Lintels joined the Keystone Group in 2006, becoming the UK's largest manufacturer of steel lintels. IG Lintels has large manufacturing facilities in Swadlincote, South Derbyshire while its headquarters and place of origin, remain in Cwmbran, South Wales.

Stockgap, part of the Keystone Group, is a UK building materials distributor supplying a wide range of products to builders’ merchants, primarily in the South East of England. Stockgap focuses on “filling gaps in stock” by offering reliable availability, competitive pricing and efficient delivery, while supporting Keystone’s wider distribution network.

Quick apply

Refine Your Search

senior technical support jobs in swadlincote

Customer & Sales Support Team Leader

Digital Support Specialist

Approvals Quality Control Manager

Senior Portfolio and Control Manager

Client Experience Partner

Senior Consultant – Offensive Cyber Security

Assistant Manager - Cyber and Digital Health

Workflow Systems Manager (Esko Workflow Platform)

Senior Account Director - Auto

Lead Web Analyst

Developer / Senior Developer

Assistant Manager (Deployment), Cyber and Digital Health

Senior Software Engineer C#./Net (Fixed Term)

Senior Design Manager - Healthcare

Senior Income Officer

Battery Engineering - Skld Technician B

Mechanical Engineer - Contractor

Registered Practitioner Therapist - Psychology Services - Midlands - HMP Stafford

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