Customer insights analyst Work, Jobs in Tannochside, Glg (with Salaries)

Business Analyst
Mears Group —Coatbridge
- Up to £39,000 a year
- Monday to Friday
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Reliability Data Analyst
Alexander Dennis —Larbert
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
Quick apply
Senior Business Analyst
University of Stirling —Stirling
- Full-time
- Analysis skills
- University
- Continuous improvement
Trade Finance & Foreign Exchange Product Owner
Nationwide Building Society —Glasgow
- £80,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
AI Business Analyst - Glasgow/Edinburgh
Capco —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Agile
- AI
- Annual leave
- Life insurance
Quick apply
Business Analyst, Capital Markets - Glasgow
Capco —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Agile
- AI
- Annual leave
- Life insurance
Quick apply
Senior Analyst
OVO Energy —Glasgow
- £46,800 - £55,000 a year
- Full-time
- Presentation skills
- Analytics
- Employee discount
- Gym membership
Quick apply
3d
Digital Proposition Analyst
Royal London —Glasgow
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
FP&A Analyst
Aggreko —Glasgow
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
2d
Data Modelling Analyst
Amici Procurement Solutions —Hillington
- Full-time
- Continuous improvement
- AI
- Communication skills
Senior Data Analyst
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Flexible schedule
Senior Business Data Analyst (Migrations)
Royal London —Glasgow
- Analysis skills
- Organisational skills
- Agile
- Annual leave
Planning Analyst
SSE —Glasgow
- £44,000 - £65,900 a year
- Full-time
- Data analysis skills
- Analysis skills
- Employee discount
3d
Supplier Warranty Analyst
Alexander Dennis —Larbert
- Full-time
- Data analysis skills
- Analysis skills
Quick apply
Logistics Analyst
Cefetra Group BV —Glasgow
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
Quick apply
Portfolio Analyst
National Gas —Livingston
- £48,500 - £57,500 a year
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
2d
Senior Actuarial Analyst / Actuarial Consultant (Pricing & Consulting)
The Cigna Group —Glasgow
- Full-time
- Hybrid work
- Presentation skills
- Mentoring
9d
Strategic Pricing Analyst 2
IQVIA —West Lothian
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Employee discount
Lead FPA Manager - Customer Asset
SSE —Glasgow
- £59,800 - £114,100 a year
- Full-time
- Employee discount
10d

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Business Analyst

Mears Group -
Coatbridge

Apply Now

Job details

Permanent
Up to £39,000 a year
1 day ago

Benefits

Company car
Annual leave
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Facilitation
Power BI
Stakeholder collaboration
Requirement elicitation
Stakeholder liaison
Business analysis
Process improvement
Requirements gathering workshops
Power BI data visualisation
Analysis skills
Management reporting
Business requirements
Communication skills

Full job description

Annual salary: up to £39,000.00

REQ0039161

Contract Type:

Permanent

Business Area:

Housing Repairs and Maintenance

Location:

Coatbridge - Souterhouse Road

Annual salary: up to £39,000.00

Business Analyst

Location: Coatbridge

Contract: Full time / Permanent role / Monday to Friday 08:00 – 16:30

Salary: up to £39,000 per annum plus £4,000 company car allowance

We are looking for an Exceptional Business Analyst who is curious and inquisitive, evidence-led, customer focused and highly collaborative to join our team in Coatbridge.

To be successful you must be comfortable with ambiguity, proactive and self-motivated and due to the contracts we work on you must be resilient, adaptable and have the ability to work on your own initiative being outcome-focused rather than document-focused.

Mears have continued investment in the North Lanarkshire community for the long-term. We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.

Our ambition is to be recognised as the most trusted, large private provider, working with the public sector. Our approach prioritises where we can have the greatest impact and supports a culture that fully integrates sustainability and purpose beyond profit. This is underlined by our strategy, which through robust, ethical and transparent practices is built upon.

About the Role:

To develop, produce and maintain management information (MI) to support commercial & management decision making, client KPI monitoring, project delivery and contract mobilisation. Promote the use of MCM within the branch and to continually look for process improvements and emerging technology to innovate.

This is a great opportunity to turn operational insight into clear requirements that shape system design, testing and successful transition into BAU.

You will be the link between operational and project teams, helping to understand what colleagues need, translate that into practical requirements and keep delivery focused on outcomes that work in the real world.

Key Responsibilities:

Lead discovery and requirements-gathering activities
Analyse business processes and identify improvement opportunities
Gather, document and validate business requirements
Facilitate workshops with stakeholders at all levels
Use data analysis to identify trends, root causes and opportunities
Develop business cases and options appraisals
Support project delivery and change implementation
Monitor and measure business benefits and outcomes
Support Quality Assurance & audit

Key Criteria:

Business Analysis-

Requirements elicitation and documentation
Process mapping and process redesign
Workshop facilitation
Stakeholder management
Business case development

Data Analysis-

Strong analytical and problem-solving skills.
Experience analysing operational and performance data.
Advanced Excel skills.
Experience using Power BI or similar reporting tools.
Ability to interpret trends and translate data into actionable insights.
Experience defining and tracking KPIs.
Ability to combine qualitative and quantitative evidence to make recommendations.

Communication & Engagement-

Strong written and verbal communication skills.
Ability to challenge constructively.
Influencing skills at all levels.
Ability to translate technical information into business language.

Benefits:

25 days annual leave plus bank holidays

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies
Company Vehicle and Fuel Card
Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply or to discuss your application further; contact:

Vickie Rudge ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

customer insights analyst jobs in tannochside, glg

Business Analyst

Reliability Data Analyst

Senior Business Analyst

Trade Finance & Foreign Exchange Product Owner

AI Business Analyst - Glasgow/Edinburgh

Business Analyst, Capital Markets - Glasgow

Senior Analyst

Digital Proposition Analyst

FP&A Analyst

Data Modelling Analyst

Senior Data Analyst

Senior Business Data Analyst (Migrations)

Planning Analyst

Supplier Warranty Analyst

Logistics Analyst

Portfolio Analyst

Senior Actuarial Analyst / Actuarial Consultant (Pricing & Consulting)

Strategic Pricing Analyst 2

Lead FPA Manager - Customer Asset

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