Technical support specialist Work, Jobs in Teddington, Gtl (with Salaries)

Service Coordinator
Vision Voice —London
- Microsoft Word
- CRM software
- Communication skills
1h
VoIP Data Networking Supervisor
Vision Voice —London
- Microsoft Word
- CRM software
- Computer literacy
1h
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Communication skills
- Flexitime
- Work from home
Quick apply
Technical Support Specialist
Absorb —London
- Full-time
- Remote
- Annual leave
6d
Technical Support Specialist
Simplified Energy —London
- £25,600 - £28,500 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Work from home
Quick apply
8d
Technical Product Support Executive
AWE Europe Ltd —Epsom
- £25,420 - £30,000 a year
- Full-time
- English
- Travel
- Computer networking
- Free parking
- Profit sharing
Quick apply
8d
SaaS Technical Support Specialist
Cyncly —London
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
8h
Technology Support Specialist
Vedder Price P.C. —London
- Monday to Friday
- Hybrid work
- Computer Science
- Computer literacy
- Bachelor's degree
3d
Technical Support Specialist
Xapien —London
- Full-time
- Hybrid work
- Master's degree
- Scripting
- APIs
- Life insurance
5d
Construction Document Controller / Administrator
W.B. Simpson & Sons —Redhill
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Travel
- Free parking
Quick apply
Support Specialist in the UK
TicketCo —London
- Remote
- AI
- Communication skills
Customer Support Specialist - UK
splose —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
5d
Technical Operations Specialist
Arondite —London
- Full-time
- Hybrid work
- Communication skills
- SDLC
Quick apply
Materials Technician
Construction Testing Solutions Ltd —Heathrow
- £26,000 - £28,000 a year
- Overtime
- Computer literacy
- Laboratory experience
- Maths
- Health & wellbeing programme
- Employee discount
Quick apply
6d
NEC Application Support Specialist
Programme & Service Delivery —London
- £52,000 - £60,000 a year
- Full-time
- Hybrid work
Quick apply
6d
Technical Support Specialist
Qualient Solutions —London
- Azure
- Salesforce
- DevOps
IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
5d
Graduate Digital Systems Coordinator
Oak House Children's Home —Ilford
- £28,000 - £35,000 a year
- Full-time
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
Senior Technician - Computing
Kingston University —Kingston upon Thames
- £39,407 - £43,835 a year
- Call to connect
- Laboratory experience
- University
- Organisational skills
5h
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Analysis skills
- Project management
- Bachelor's degree

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technical support specialist jobs near teddington, gtl

Service Coordinator

Vision Voice
London

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Job details

1 hour ago

Qualifications

Microsoft Word
CRM software
Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Telecommunication
Customer interaction
Communication skills

Full job description

Position Summary

The Service Coordinator works in the Service Delivery section department and deals directly with Channel Partners and our customers. Responsibility in this role includes dealing with setting up a new customer using our service, performing upgrades, MACDs, switching to other services or adjusting what is provided. While self-motivated, the Service Coordinator also needs to be a team player too. An outgoing person, they will spend a considerable part of their workday providing training to customers on how to use our service.

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Manage, organise, monitor and finish several concurrent projects on behalf of a customer
Provide helpful training to customers for all projects and orders placed
Be able to work through the full sales cycle from taking an initial order through to a completed installation
Provide swift service that exceeds expectations for customers of Vision voice, other partners and within the support section when providing our services and executing them, to include:
Arrange and plan out design phone calls with partners, the ultimate user, and the
Technical Implementation Specialist
Provide pro-active help relating to our Hosted Voice Provided service, related tasks, and responsibilities as appropriate or requested
Act as a trouble-shooter to deal effectively with any increase of complaint level from a customer, the support or sales teams either via the telephone or email message
Provide LNP for Toll-free calling and local calling along with arranging for circuit availability too
Check communication ports for any initiation from the beginning to the end
Fix any services that are having issues to ensure the customer receives the services required
Work alongside our customers, any resellers, Solutions Architect, the team that provides the builds, our dispatch department, the team of installers, and the VisionVoice Channel Manager
Any other tasks relating to the role, as issued
Minimum Qualifications (Knowledge, Skills, and Abilities)
Worked in telecommunications previously
Comfortable using Windows and applications like Access, Word and Excel
Worked using Salesforce software, ideally, or another CRM system
Effective organiser, ability to prioritise and manage time well
Strong communication skills both with colleagues and customers
Strong with customer service and the ability to solve issues as they arise
Can be a reliable member of a team but also work independently too
Flexible enough to accept changes to procedures, processes, and tasks responsible for
A focused person with a positive, go-getter attitude looking to excel
Physical Demands and Work Environment

Described below is what’s physically required in the role to complete the essential duties. Fair adjustments will be actioned to help people with disabilities to still complete the tasks. It should be noted that the role requires the ability to sit, speak, hear, and use fingers and hands as needed to communicate or complete a physical task. It’s necessary to be able to see close up, at a distance and adjust visual focus as required. The noise in the workplace is typically low to modest. VisionVoice is an equal opportunities company and provides employment that matches or exceeds the regulations in this area.

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technical support specialist jobs in teddington, gtl

Service Coordinator

VoIP Data Networking Supervisor

Software Support Specialist

Technical Support Specialist

Technical Support Specialist

Technical Product Support Executive

SaaS Technical Support Specialist

Technology Support Specialist

Technical Support Specialist

Construction Document Controller / Administrator

Support Specialist in the UK

Customer Support Specialist - UK

Technical Operations Specialist

Materials Technician

NEC Application Support Specialist

Technical Support Specialist

IT Support Technician

Graduate Digital Systems Coordinator

Senior Technician - Computing

Client Services & Support Specialist- London, UK

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