To business technical support Work, Jobs in Telford, Eng (with Salaries)

Analyst
The Wrekin Housing Group Limited —Telford
- £41,437 a year
- Microsoft Excel
- SQL
- Analysis skills
8d
Analyst
Housing Plus Group —Telford
- £41,437 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
8d
Data Analyst
PDSA —Telford
- £42,783 - £45,350 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee assistance programme
- Employee discount
Senior Business Insight Analyst
The Wrekin Housing Group Limited —Telford
- £55,890 a year
- Organisational skills
- IT
- Negotiation
8d
Senior Business Insight Analyst
Housing Plus Group —Telford
- £55,890 a year
- Full-time
- Organisational skills
- IT
- Negotiation
8d
Technical Information Engineer
Babcock International —Telford
- £34,421 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
12d
Customer Success Specialist
FranScape —Shrewsbury
- £26,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Sick pay
Quick apply
11d
Customer Service Administrator (Fixed Term)
Busch Vacuum Solutions —Telford
- Free parking
- Annual leave
Customer Success Manager
HM Revenue and Customs —Telford
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Work from home
11d
IT Technician Apprentice
JBC Skills Training Ltd —Ellesmere
- £16,640 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Annual leave
Quick apply
Technical Manager
Epwin Group PLC —Telford
- Full-time
- Management
- Communication skills
Quick apply
Cloud Engineer
Converge Technology Solutions —Stafford
- £50,000 - £55,000 a year
- Full-time
- Azure
- Scripting
- Computer networking
7d
Technical Support Analyst
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Travel
- Employee discount
- Bereavement leave
Head of Group Finance
Eden Horticulture —Telford
- £50,000 - £70,000 a year
- Full-time
- Analysis skills
- Accounting
- Organisational skills
- Free parking
Quick apply
Customer Service Administrator (Fixed Term)
Pfeiffer Vacuum —Telford
- Free parking
- Annual leave
IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Sales Manager – Managed IT Services & NHS HSCN Solutions
Beon Core Ltd —Telford
- £25,077.77 - £32,000.00 a year
- Temporary
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Free parking
- Employee discount
Quick apply
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Account Manager
Shoothill Ltd —Shrewsbury
- £28,000 - £40,000 a year
- Full-time
- Sales
- IT
- In-person
- Free parking
Quick apply
4d

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Analyst

The Wrekin Housing Group Limited -
Telford

Apply Now

Job details

Permanent
£41,437 a year
8 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Power BI
Microsoft Excel
Business intelligence
SQL
Analysis skills
Data management
Predictive analytics
IT

Full job description

Job Introduction

Job Title: Analyst

Salary: £41,437 per annum

Location: Stafford/Telford - Hybrid

Hours: 36 hours per week

Contract Type: Permanent

About the role

We're excited to offer an opportunity for an enthusiastic and talented Analyst to join our Business Insight Team.

We're looking for someone who is passionate about data, driven by curiosity, and committed to helping us use insight to make better decisions. If you enjoy working collaboratively, solving problems, and turning data into meaningful recommendations, we'd love to hear from you.

As part of a supportive and growing team, you'll play a key role in helping us better understand our services, customers, and performance, ultimately supporting the delivery of excellent outcomes across the organisation.

Day in the life of an Analyst

As an Analyst, you'll work within one of our specialist areas:

Homes – property, investment and repairs
Care and Central Services
Customer – helping us better understand our customers and the services they use

The Business Insight Team is central to delivering our refreshed approach to Data and Business Intelligence. In this role, you'll work closely with colleagues across the organisation to provide data-driven insights, maintain and develop reporting solutions, and analyse information that supports evidence-based decision making.

Your responsibilities will include:

Ensuring all existing reporting is working effectively
Analysing data to identify trends, patterns and opportunities for improvement
Producing data extracts and insights to support service reviews and demand analysis
Supporting the delivery of the Performance Reporting Framework by assisting with dashboards, measures and analysis

This is an exciting opportunity to contribute to the growth of our data and business intelligence capabilities while developing your own analytical expertise.

What we are looking for

We're looking for someone who brings strong analytical skills, a collaborative mindset, and a passion for using data to drive improvement.

Minimum of 2 years' experience in a technical analytical or data-focused role
Advanced Excel skills, with experience of tools such as Power BI
Strong experience delivering analytical work, including trend analysis, demand modelling and identifying service drivers
SQL skills, with the ability to understand code and extract data
Good understanding of data governance and regulatory requirements relating to data
Experience working with KPI data, performance reporting and/or regulatory returns
Strong knowledge of data management principles, including validation, review and refresh processes
Excellent analytical and problem-solving skills, with the ability to translate data into meaningful insight
Exceptional attention to detail and commitment to data accuracy
Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment
A collaborative approach, with strong relationship-building and stakeholder management skills
A naturally inquisitive mindset and interest in data, technology and predictive analytics
Understanding of the housing sector and the regulatory and legislative frameworks within which we operate

Please see the job description for the full list of essential and desirable criteria.

What we can offer you

We can offer 25 days holiday (increasing with each year of service, up to a maximum of 31 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.

About Us

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours:

Own it – make it happen
Improve it - move things forward.
Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

How to apply

Please hit the Apply Now button

If you need any supporting submitting your application, please email [email protected]

Closing date: 27th July

Interview date: 6th August

Interviews may take place throughout the advert

We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.
Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.

Apply Now

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to business technical support jobs in telford, eng

Analyst

Analyst

Data Analyst

Senior Business Insight Analyst

Senior Business Insight Analyst

Technical Information Engineer

IT Service Desk/Site Engineer

Customer Success Specialist

Customer Service Administrator (Fixed Term)

Customer Success Manager

IT Technician Apprentice

Technical Manager

Cloud Engineer

Technical Support Analyst

Head of Group Finance

Customer Service Administrator (Fixed Term)

IT Support Technician

Sales Manager – Managed IT Services & NHS HSCN Solutions

Key Account Manager & Projects Lead

Account Manager

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