Customer service team lead Work, Jobs in Templepatrick, Ant (with Salaries)

VM Team Manager
Matalan —Belfast
- Full-time
- Planograms
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
12d
Team Leader - Manse Road
Henderson Group —Newtownabbey
- £14.63 an hour
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
10d
Retail Store Supervisor/Team Leader
Mamas & Papas —Belfast
- Full-time
- Customer service
- Team management
- Employee discount
Quick apply
Team Leader/Supervisor
Lislea Retail Limited/Maxol Spar Fortwilliam —Belfast
- £13.50 - £14.00 an hour
- Full-time
- Merchandising
- Supervising experience
- POS
Quick apply
Lead Product Marketing Manager – Application Security
Thales —Belfast
- Full-time
- Communication skills
- Annual leave
- Employee discount
2d
People & Service Team Leader
River Island —Belfast
- Part-time
- Customer service
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
Cafe Team Leader
Tesco UK —Glengormley
- £14.12 an hour
- Full-time
- Hospitality
- Sales
- Customer service
5d
L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)
l'Oréal —Belfast
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
3d
Lead Generation Executive
Radius Limited —Belfast
- Full-time
- CRM software
- Business development
- Analysis skills
Quick apply
4d
Team Leader
Card Factory —Craigavon
- £13 an hour
- Customer service
- Leadership
Sales Team Leader
LKQ Corporation —Portadown
- Full-time
- Customer service
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
Lead Food Manager
Sainsbury's —Belfast
- From £36,250 a year
- Team management
- Retail management
- Leadership
- Employee discount
2d
Team Leader - Ballygowan
Henderson Group —Newtownards
- £14.63 an hour
- Weekend availability
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Team Leader - Newry Road
Henderson Group —Banbridge
- £14.63 an hour
- Weekend availability
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
1d
Front of House Team Leader - Pret a Manger
Carebrook Ireland —Belfast
- £13.85 an hour
- Hospitality
- Customer service
- Supervising experience
Quick apply
12d
Team Leader - Crossgar
Henderson Group —Crossgar
- £14.63 an hour
- Weekend availability
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Key Lead - Victoria Square, Abercrombie & Fitch
Abercrombie & Fitch Co. —Belfast
- POS
- Communication skills
- Store discount
- Employee discount

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VM Team Manager

Matalan -
Belfast

Quick apply

Job details

Full-time
12 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Stakeholder collaboration
Planograms
Organisational skills
Product display styling
Multidisciplinary collaboration
Training & development

Full job description

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About The Role

As a VM Manager, you are responsible for delivering high visual merchandising standards across the store, ensuring clear and impactful product presentation that enhances the customer experience.

You will consistently deliver the Matalan brand by executing company guidelines in a consistent and visually engaging way, while aligning displays with commercial priorities. Using your understanding of customer behaviour and sales performance, you adapt layouts and highlight key products to drive sell-through, ensuring all visual activity supports overall store performance.

Key Responsibilities -

Drive the delivery of Visual Merchandising standards across all departments in line with company guidelines by ensuring all areas of the store consistently reflect Matalan’s visual standards; making adjustments where necessary to maintain a high quality, cohesive in store experience.
Plan and coordinate seasonal launches, campaigns and visual changes to ensure timely and consistent implementation.
Work closely with the Store Manager and Regional Visual Manager to align visual priorities with store performance and commercial goals. Ensure that visual activity drives commercial impact and enhances the customer journey.
Coach and develop store colleagues and VM advisors to build visual capabilities and maintain high standards. Provide ongoing training and guidance to colleagues in order to strengthen their visual merchandising skills.
Lead by example through fostering a culture of accountability and continuous mprovement while ensuring all colleagues understand and execute VM standards effectively.
Oversee day-to-day product presentation and availability through the maintenance of tables, displays and key visual areas.
Coordinate visual activity outside of peak trading hours to minimise disruption and support customer service during trading.
Maintain planogram integrity and visual principles across all departments to ensure consistency. Regularly make necessary adjustments while balancing commercial needs with brand standards.
Continuously identify opportunities to improve visual presentation to support sell through and highlight key product areas.
Use commercial awareness and insights to refine displays, spotlight key products and react quickly in order to maximise sales potential.
Maintain high visual merchandising standards across all mannequins; ensuring styling, product presentation, and overall brand aesthetics are consistently executed to a premium standard, while managing the ongoing upkeep, care, and presentation quality of mannequin fixtures.
Own and manage all in-store POS activity, including the ordering, distribution, setup, and implementation of POS materials, ensuring timely and accurate execution across stores.

Benefits

In addition to competitive salaries, we also offer the below core benefits:

20% colleague discount, which increases with length of service
25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
Optional extra holiday buy scheme up to 5 days per year
PLUS 1 extra free day leave to support your wellbeing
Thrive Recognition Scheme
Employee Assistance Programme & Wellbeing support provided by the Retail Trust
Life Assurance
Retail Rewards platform offering discounts for multiple retailers
Pension Scheme
Access to a wide range of career development
Additional benefits may apply depending on your role and area of the business

About You

Leadership

Enthusiastic, energetic and proactive in supporting the execution of visual merchandising strategies.
A collaborative team player with the ability to support and deliver on visual merchandising initiatives.

Commercial Acumen

Strong understanding of store operations and visual merchandising processes.
Visual/retail qualification or equivalent experience in a similar role.
Operational Excellence
Skilled in Photoshop, InDesign, Excel, Word and PowerPoint.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Strong attention to detail and organisational skills.

Communication & Collaboration

Relationship-builder who works effectively with cross-functional teams.
Clear, confident communicator who can engage, influence and challenge constructively.
Practical, action-oriented and comfortable making decisions at pace.
A collaborative team player with the ability to support and deliver on visual merchandising initiatives.

Quick apply

Refine Your Search

customer service team lead jobs in templepatrick, ant

VM Team Manager

Team Leader - Manse Road

Retail Store Supervisor/Team Leader

Team Leader/Supervisor

Lead Product Marketing Manager – Application Security

People & Service Team Leader

Cafe Team Leader

L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)

Lead Generation Executive

Team Leader

Sales Team Leader

Lead Food Manager

Team Leader - Ballygowan

Team Leader - Newry Road

Front of House Team Leader - Pret a Manger

Team Leader - Crossgar

Key Lead - Victoria Square, Abercrombie & Fitch

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