Concierge Work, Jobs in Tewkesbury, Eng (with Salaries)

Guest Service Assistant - Part-time
Hilton —Tewkesbury
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Hotel
- Free parking
- Employee discount
Security Officer
Emcor —Cheltenham
- Weekend availability
- Military
- Computer literacy
- English
- Employee assistance programme
- Referral programme
Quick apply
Receptionist Team Member
Studley Castle Hotel —Studley
- £8.00 - £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Free parking
- Annual leave
2d
Hall Porter
Dumbleton Hall —Evesham
- Full-time
- Hotel
- Guest services
- Resort
Quick apply
5d
Food and Beverage Team Member
Holme Lacy House Hotel —Holme Lacy
- £8.00 - £12.71 an hour
- Part-time
- Serving
- Customer service
- Hotel
- Free parking
- Annual leave
Nights Team Member
Studley Castle Hotel —Studley
- £11.35 - £13.21 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Free parking
- Annual leave
11d
Head of Food & Beverage
Holme Lacy House Hotel —Holme Lacy
- Up to £52,000 a year
- Full-time
- Restaurant management
- Hotel
- Continuous improvement
- Free parking
- Annual leave
11d
Food and Beverage Team Member
Studley Castle Hotel —Studley
- £8.00 - £12.71 an hour
- Full-time
- Serving
- Customer service
- Hotel
- Free parking
- Annual leave
Kitchen Staff
Park Holidays UK —Worcester
- £13.50 an hour
- Weekend availability
- Management
- Cooking
- Budgeting
- Employee assistance programme
- Employee discount
11d
Chef de Partie
Holme Lacy House Hotel —Holme Lacy
- £12.44 - £14.35 an hour
- Full-time
- Cooking
- Hotel
- Free parking
- Annual leave
Commis Chef
Studley Castle Hotel —Studley
- £8.50 - £13.21 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Free parking
- Annual leave
3d
Chef de Partie
Studley Castle Hotel —Studley
- £13.91 an hour
- Full-time
- Cooking
- Hotel
- Free parking
- Annual leave
5d

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Guest Service Assistant - Part-time

Hilton -
Tewkesbury

Apply Now

Job details

Part-time
£12.71 an hour

Benefits

Free parking
Discounted or free food
Employee discount
Referral programme

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Customer service
Computer literacy
Food and beverage service
Conflict management
Computer skills
Interpersonal troubleshooting
Communication skills
Hotel front office operations

Full job description

Exceptional Hospitality Starts with You

A WORLD OF REWARDS

Smart uniform provided
Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Discounted dental and health cover
Free Parking

Here's what you'll do during a typical day:

Supporting both the Front Office and Food & Beverage team when the business requires, you will be fully trained in both departments.
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, luggage assistance and providing welcome materials
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest enquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Work in all areas of Food and Beverage including Restaurant & Bar: take and deliver customer orders, consistently demonstrating high levels of customer service; up-sell with latest departmental incentives; ensure cleanliness of work areas; comply with local licensing laws
Strive to achieve departmental targets
Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in payment handling
Front Office/Concierge/Restaurant experience in the hotel, leisure, and/or entertainment sectors
Conflict resolution experience

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

concierge jobs in tewkesbury, eng

Guest Service Assistant - Part-time

Security Officer

Receptionist Team Member

Hall Porter

Food and Beverage Team Member

Nights Team Member

Head of Food & Beverage

Food and Beverage Team Member

Kitchen Staff

Chef de Partie

Commis Chef

Chef de Partie

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