Senior sales advisor Work, Jobs in Thames Ditton, Sry (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Senior Account Manager
ERGOS UK —Crawley
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Contracts
- Free parking
- Work from home
Quick apply
Client Partner (New Business) – Banking & Financial Markets
CGI —London
- Full-time
- Sales
- Negotiation
Quick apply
Senior Director - Executive Compensation and Equity Program
Boston Consulting Group —London
- £195,000 - £227,500 a year
- Full-time
- Leadership
- Profit sharing
- Annual leave
Senior Director, Head of International Network Compliance (EMEA)
Capital One UK —London
- Full-time
- Hybrid work
- In-person
- Leadership
- Communication skills
Senior EE Retail Guide
EE —Epsom
- £29,921 - £32,782 a year
- Part-time
- Annual leave
Account Director - Mid Market (Italian Speaker)
SHL —Thames Ditton
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
9d
Salary: Basic £35,000/annum plus commission(OTE £40,000/annum)
Currie Motors —Kingston upon Thames
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Supervising experience
- Organisational skills
- Employee discount
Senior Patient Advisor
UK Vein Clinic —London
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
12d
Key Account Manager in UK & Ireland
ZALARIS Deutschland GmbH —Weybridge
- Hybrid work
- Oracle
- Management
- Sales
- Annual leave
- Referral programme
Senior Retail Sales Advisor
Brewers Decorator Centres —West London
- Customer service
- Communication skills
- Employee assistance programme
11d
HR Business Partner - Manufacturing & Supply Chain & Finance
Asahi UK —Woking
- Full-time
- Microsoft Outlook
- Microsoft Office
- Travel
Talent Lead – Europe & Middle East
NBA —London
- Full-time
- Spanish
- English
- Project management
10d
Talent Acquisition Specialist - Commercial - temporary position based in Maidenhead
Abbott Laboratories —Maidenhead
- Full-time
- Sales
- Microsoft Office
- Presentation skills
Senior Customer Success Specialist, Connect Specialty Sales
AWS EMEA SARL (UK Branch) —London
- Full-time
- PMP
- Engineering
- Business development
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Senior People Business Partner - GTM & Sales
Workiva —London
- Full-time
- Sales
- Bachelor's degree
- No degree
Principal Consultant - Ammonia & Derivatives
KBR —Leatherhead
- Full-time
- Microsoft Powerpoint
- Doctoral degree
- Engineering
Europe Advisor Relations
Lenovo —Farnborough
- Full-time
- Business development
- Negotiation
- Free parking
- Life insurance
Director GP Solutions - Senior Enterprise sales
ROYC Group —London
- Hybrid work
- CRM software
- Sales
- Salesforce

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senior sales advisor jobs near thames ditton, sry

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

senior sales advisor jobs in thames ditton, sry

Assistant Customer Service Manager

Senior Account Manager

Client Partner (New Business) – Banking & Financial Markets

Senior Director - Executive Compensation and Equity Program

Senior Director, Head of International Network Compliance (EMEA)

Senior EE Retail Guide

Account Director - Mid Market (Italian Speaker)

Salary: Basic £35,000/annum plus commission(OTE £40,000/annum)

Senior Patient Advisor

Key Account Manager in UK & Ireland

Senior Retail Sales Advisor

HR Business Partner - Manufacturing & Supply Chain & Finance

Talent Lead – Europe & Middle East

Talent Acquisition Specialist - Commercial - temporary position based in Maidenhead

Senior Customer Success Specialist, Connect Specialty Sales

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Senior People Business Partner - GTM & Sales

Principal Consultant - Ammonia & Derivatives

Europe Advisor Relations

Director GP Solutions - Senior Enterprise sales

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