Duty manager Work, Jobs in The O2 (with Salaries)

Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
Duty Manager
ADAGIO —London
- £29,893 a month
- Full-time
- Hotel
Quick apply
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
13d
Centre Admin Required
House of Learning —London
- £13 - £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
11d
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Day Concierge - Upper Riverside (Maternity cover - Nov'26-Nov'27)
Lee Baron —London
- 12 hour shift
- Microsoft Word
- Writing skills
- Organisational skills
Quick apply
14d
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
9d
AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Data Administration Officer
Support When It Matters —Hackney
- £25,000 a year
- Weekend availability
- Inventory control
- Microsoft Office
- Administrative experience
Quick apply
Project Officer
University College London —London
- £43,981 - £54,019 a year
- Full-time
- Hybrid work
- Databases
- University
- Annual leave
- Work from home
1d
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Duty Supervisor
The Hurlingham Club —Fulham
- From £38,500 a year
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Free parking
- Annual leave
Quick apply
Duty Shift Manager
Mitie —London
- Monday to Friday
- Customer service
- Computer literacy
- English
9d
Duty Manager (Full & Part Time vacancies)
SeaLanes —London
- Team management
- Training & development
- Cash handling
Duty Customer Experience Manager
GTS Rail Operations Limited —London
- Rotating shift
- Customer service
- Continuous improvement
- Training & development
- Employee discount
Sales Assistant at Tesco
The Entertainer at Tesco —London
- £11.30 - £12.86 an hour
- Temporary
Quick apply
Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Duty Manager - Hotel
The Stratford —London
- £28,000 - £31,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
1d

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Duty Manager

Virgin Active -
London

Apply Now

Job details

Benefits

Annual leave
Discounted or free food
Company pension
Employee discount

Qualifications

Closing procedures
Opening procedures
Communication skills
Hospitality management

Full job description

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects.
As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community.
The Role
Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.
Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.
Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.
Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.
Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot
opportunities and execute hospitality gestures confidently.
Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.
Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.
Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.
Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.
Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.
Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.
Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else.
Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience.
What we need from you
A natural storyteller who can turn small details into big emotions.
Previous experience of working in a customer centric role.
Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.
Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.
Good communication skills.
Flexibility to work across Virgin Active’s shifts, activations, and events.
Our Perks
30 days (including bank holidays) annual leave – and we want you take them
Access to The Peoples Pension, with our contributions at 3%
Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
Access to ePoints, offering loads of online discounts to retailers.
Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor

Apply Now

Refine Your Search

duty manager jobs in the o2

Duty Manager

Duty Manager

HR Administrator

Centre Admin Required

Trainee Property Manager

Day Concierge - Upper Riverside (Maternity cover - Nov'26-Nov'27)

Meetings & Event Sales Co-ordinator

Operations Manager

General Manager - Mon to Fri

AIRPORT DUTY OFFICER - LONDON

Data Administration Officer

Project Officer

Airport Services Duty Supervisor - London Heathrow

Duty Supervisor

Duty Shift Manager

Duty Manager (Full & Part Time vacancies)

Duty Customer Experience Manager

Sales Assistant at Tesco

Collections Agent

Duty Manager - Hotel

I want to receive the latest job alerts for duty manager in the o2

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