Technical specialist Work, Jobs in Thornton, Fif (with Salaries)

Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Engineering Shift Manager – Progression for engineers
elix sourcing solutions —Cupar
- £55,000 - £58,000 a year
- Day shift
- Maintenance
- Continuous improvement
- Manufacturing
14d
PHP Web Application Developer (Edinburgh-based)
Lyles Sutherland —Leith
- Overtime
- Hybrid work
- Software development
- AI
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Graduate Specialist Program – Supply Chain
Rexroth —Glenrothes
- Full-time
- Computer literacy
- Master's degree
- Analysis skills
- Employee discount
Quick apply
Service Delivery Analyst
Insights Learning & Development Ltd —Dundee
- Full-time
- Hybrid work
- Windows
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Principal Business Analyst
Aurum Business Solutions —Cupar
- £5,300 - £6,200 a month
- Full-time
- Analysis skills
- No degree
- Mentoring
Quick apply
11d
QA Engineer (Mid Level)
Waracle —Dundee
- Full-time
- Hybrid work
- SDLC
- Annual leave
- Employee assistance programme
Quick apply
256495 - HR Systems Analyst (SNEW)
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Monday to Friday
- Writing skills
- Analysis skills
13d
Materials Engineer
Proclad Group —Glenrothes
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Life insurance
Conflicts Analyst
Burges Salmon —Edinburgh
- Hybrid work
- Analysis skills
- Mentoring
KTP Associate in Integrating Capability-based Intelligent Automation Systems in Customer and Operations Processes
Heriot Watt University —Edinburgh
- £34,000 a year
- Full-time
- Data analysis skills
- Master's degree
- University
Manufacturing Operations Manager
Rexroth —Glenrothes
- Full-time
- Engineering
- Continuous improvement
- Team management
- Employee discount
Quick apply
14d
Senior Product Manager
Companies House —Edinburgh
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
Technical Support Surveyor (Scottish Building Standards Hub)
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Research
- Travel
- Employee discount
Projects Manager
Equans —Midlothian
- Full-time
- Microsoft Powerpoint
- Management
- Construction experience
- Annual leave
- Employee assistance programme
Graduate Project Manager (Energy) - Edinburgh - 2027
Stantec —Edinburgh
- Hybrid work
- Bachelor's degree
- Business
Associate Process Engineer - Water Treatment
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
- Mentoring
Engineering Yard Operative - Hourly
Stagecoach —Glenrothes
- £13.45 an hour
- Full-time
Materials Engineer
Proclad —Glenrothes
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Life insurance
Ganging Operator
Tradeprint —Dundee
- From £26,437 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
14d

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Technical Engineer-2nd Line

Redsquid Communications -
Glenrothes

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

technical specialist jobs in thornton, fif

Technical Engineer-2nd Line

Engineering Shift Manager – Progression for engineers

PHP Web Application Developer (Edinburgh-based)

Graduate Specialist Program – Supply Chain

Service Delivery Analyst

Principal Business Analyst

QA Engineer (Mid Level)

256495 - HR Systems Analyst (SNEW)

Materials Engineer

Conflicts Analyst

KTP Associate in Integrating Capability-based Intelligent Automation Systems in Customer and Operations Processes

Manufacturing Operations Manager

Senior Product Manager

Technical Support Surveyor (Scottish Building Standards Hub)

Projects Manager

Graduate Project Manager (Energy) - Edinburgh - 2027

Associate Process Engineer - Water Treatment

Engineering Yard Operative - Hourly

Materials Engineer

Ganging Operator

I want to receive the latest job alerts for technical specialist in thornton, fif

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