Booking agent Work, Jobs in Thorntons, Nyk (with Salaries)

Spa Customer Service Advisor
Bannatyne —Darlington
- £12.90 an hour
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
Original Artist Booking Coordinator & Bar Staff (Hybrid Role)
The Forum Music Studios —Darlington
- £20,100 a year
- Weekend availability
- Hybrid work
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Ships Agent
Denholm Port Services Ltd —Billingham
- £26,000 - £29,000 a year
- Overtime
- Hybrid work
- Annual leave
Quick apply
Reservations Agent
Valor Hospitality —Harrogate
- £13.21 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
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booking agent jobs near thorntons, nyk

Spa Customer Service Advisor

Bannatyne -
Darlington

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Job details

Permanent
£12.90 an hour

Benefits

Annual leave
Employee assistance programme
Gym membership
Flexible schedule

Qualifications

Live chat
Customer service call handling
Complaint handling
Customer interaction
Guest services
Communication skills

Full job description

Spa Customer Service Advisor

Location

Darlington

Department:

Head Office

Job type:

Permanent

Salary:

£25,154

Job ref:

088371

Published:

15 days ago

Job Title : Spa Customer Service Advisor
Hours : 37.5 per week
Rate of Pay : £12.90 per hour
Location : Darlington
Are you passionate about delivering exceptional customer service for spa clients? Bannatyne Group is seeking a friendly and professional Spa Customer Service Agent to join our dedicated team. If you have excellent communication skills, a customer-focused attitude and a love for the wellness industry, we want to hear from you!
Our Perks:

B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.

A typical day in the life of a Spa Customer Service Agent
Handle any inquiries and complaints via email, telephone, live chat and any other mediums the business may use.
Investigate queries/complaints, in accordance with guidelines and in a timely manner.
Answering queries from guests, third parties and our club locations.
Address any client inquiries and provide information about spa services such as packages, treatments, policies, terms and conditions.
Manage spa bookings on behalf of guests such as making and amending bookings.
Support colleagues during busy periods and contribute to a positive team environment.
Participate in team meetings, training sessions and professional development activities.

What we are looking for:
Strong written and verbal communications skills.
Excellent problem solving abilities and attention to detail.
The ability to work collaboratively with colleagues to achieve common goals.
Be self motivated and able to work independently.
The ability to demonstrate a commitment to providing exceptional customer service and understanding customer needs.
Have the ability to adjust to changing priorities and remain flexible in a dynamic environment

It would be desirable if you had previous experience in complaint handling, along with experience in the health, wellness and fitness industry. It would also be advantageous if you had knowledge of Bannatyne Group services and offerings.

Why Bannatyne?
Bannatyne Group is dedicated to providing top-tier health and wellness services, committed to improving the quality of life for our members. Our team is integral to delivering excellent customer service and we ensure to provide everyone with further opportunities to develop their knowledge and skills.

Join us and be part of our mission to promote health and wellness. Apply now and become a valued member of the Bannatyne family

Join us at Bannatyne, where every team member makes a difference!

Apply Now

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booking agent jobs in thorntons, nyk

Spa Customer Service Advisor

Original Artist Booking Coordinator & Bar Staff (Hybrid Role)

Ships Agent

Reservations Agent

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