Business services officer Work, Jobs in Tile Hill, War (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
HR Business Partner - Technology & Engineering (12 Month Fixed-Term Contract)
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- Human resources
- Software development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Commercial Officer
M Group —Warwick
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Probation Service Officer - Coventry
HM Prison & Probation Service —Coventry
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Contract Management Officer - Workplace Services
Government Property Agency —Birmingham
- £42,450 - £46,636 a year
- Full-time
- Data analysis skills
- Presentation skills
- Travel
1d
Enquiry Officer
Maggie Sargent & Associates —Shipston on Stour
- £40,000 - £43,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
1d
Environmental Case Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
11d
Site Service Officer (Caretaker)
Transforming Lives Educational Trust —Rugby
- £26,403 - £28,142 a year
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
Gatehouse Security Officer - Full Time
Parabellum Security Services —Chipping Warden
- £12.71 - £13.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
9d
Customer Communications Officer
Orbit Group —Coventry
- £36,000 - £39,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Contracts and Programme Monitoring Officer
Warwickshire County Council —Warwick
- £39,152 - £41,771 a year
- Full-time
- Data analysis skills
- English
- Contracts
- Annual leave
- Employee discount
Proceedings Support Unit (PSU) Specialist
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Analysis skills
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
2d
Senior Workplace Officer
The Co-operative Bank —Coventry
- Up to £33,000 a year
- Full-time
- Customer service
- Supervising experience
- Financial services
1d
Revenue Protection Operative
M Group —Birmingham
- £42,285 - £43,370 a year
- Overtime
- Customer service
- Annual leave
- Employee assistance programme
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
HEO - Data Protection Office Law Enforcement and Information Rights Requests Officer
Department for Education —Whoberley
- £36,000 a year
- Full-time
- Presentation skills
3d
Information Security & IT Manager
NetWatch Global —Birmingham
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- IT
- Flexitime
- Flexible schedule
Quick apply
Finance Manager
Nova Stars Group —Solihull
- £45,000 - £48,500 a year
- Full-time
- Microsoft Excel
- Management
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
3d
Business Support Officer - Band 3
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £25,760 - £27,476 a year
- Part-time
5d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- In-person
- Flexitime
Quick apply
3d

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Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

Quick apply

Refine Your Search

business services officer jobs in tile hill, war

Administration Officer

HR Business Partner - Technology & Engineering (12 Month Fixed-Term Contract)

Commercial Officer

Probation Service Officer - Coventry

Contract Management Officer - Workplace Services

Enquiry Officer

Environmental Case Officer

Site Service Officer (Caretaker)

Gatehouse Security Officer - Full Time

Customer Communications Officer

Contracts and Programme Monitoring Officer

Proceedings Support Unit (PSU) Specialist

Senior Workplace Officer

Revenue Protection Operative

RBC Enterprise Officer

HEO - Data Protection Office Law Enforcement and Information Rights Requests Officer

Information Security & IT Manager

Finance Manager

Business Support Officer - Band 3

Senior Operations Coordinator

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