Customer solutions specialist Work, Jobs in Tooting, Gtl (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)
UPS —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Group Quality and Improvement Advisor
Ramudden Global UK —South London
- Nights as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Sourcing Solutions Specialist
Surrey County Council —Reigate
- £31,659 a year
- Hybrid work
- Customer service
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
13d
Medical Secretary/PA
Dementech Limited —London
- From £30,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Project Manager - Tradeshows
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Project management
- Bachelor's degree
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Customer Service Agent
DNA Payments —London
- Full-time
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Product Sales Specialist
Adobe —London
- Full-time
- Sales
- AI
Enterprise Account Executive TMTG
Adobe —London
- Full-time
- Sales
- Organisational skills
- AI
Customer Support and Product Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Software troubleshooting
- Customer service
- Analysis skills
Quick apply
11h
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave
Automotive Sales & Customer Specialist
Splend —London
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick apply
Commercial Contracts Specialist
Acron Aviation Academy —Crawley
- Full-time
- Travel
- Contracts
- Business
- Employee assistance programme
- Gym membership
4h
Global IT Project Senior Specialist - Meetings & Events
Boston Consulting Group —London
- Full-time
- Analysis skills
- Project management
- Travel

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customer solutions specialist jobs near tooting, gtl

Remote Support Desk Operative

Titchfield Group
Essendon

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Job details

Permanent | Full-time
£27,500 - £30,000 a year
8 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer solutions specialist jobs in tooting, gtl

Remote Support Desk Operative

Zara Operations Store Specialist

Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)

Group Quality and Improvement Advisor

Sourcing Solutions Specialist

Medical Secretary/PA

Customer Onboarding Specialist

Project Manager - Tradeshows

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Service Agent

Customer Service Advisor (Part-time)

Client Engagement Manager

Product Sales Specialist

Enterprise Account Executive TMTG

Customer Support and Product Specialist

Welfare Advice Officer

Customer Success Specialist

Automotive Sales & Customer Specialist

Commercial Contracts Specialist

Global IT Project Senior Specialist - Meetings & Events

I want to receive the latest job alerts for customer solutions specialist in tooting, gtl

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