Hotel reception and events coordinator Work, Jobs in Trafford, Gtm (with Salaries)

Hotel Reception and Events coordinator
Willington Hall Hotel Co —Tarporley
- £12.50 - £14.00 an hour
- Full-time
- Hotel
- Front desk
- In-person
Quick apply
8d

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Hotel Reception and Events coordinator

Willington Hall Hotel Co -
Tarporley

Quick apply

Job details

Permanent | Full-time
£12.50 - £14.00 an hour
8 days ago

Benefits

On-site parking

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Internal department liaison
Complaint handling
Front desk
Event planning assistance
Events management
Phone etiquette
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

Job Summary

We are seeking a dynamic and enthusiastic Hotel Reception and Events Coordinator to be the welcoming face of our establishment and the driving force behind memorable guest experiences. In this role, you will manage front desk operations, assist guests with their needs, and coordinate a variety of events to ensure seamless execution. Your energetic approach and exceptional hospitality skills will create a positive atmosphere that encourages guest loyalty and elevates our reputation.

Duties

Greet guests warmly upon arrival, providing outstanding guest services with professionalism and a friendly attitude
Manage all front desk activities, including check-in, check-out, reservations, and phone etiquette to ensure smooth operations
Coordinate event planning details such as venue setup, catering arrangements, equipment needs, and scheduling to deliver flawless events
Serve as the primary point of contact for guests and event clients, addressing inquiries promptly and efficiently
Collaborate with various departments to ensure guest requests are fulfilled and events run smoothly from start to finish
Maintain accurate records of bookings, guest preferences, and event details using hotel management software
Handle guest concerns or complaints with tact and professionalism, turning challenges into positive resolutions

Qualifications

Previous hotel experience or background in hospitality is highly preferred
Excellent guest service skills with a warm, approachable demeanor
Strong phone etiquette and communication skills
Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
Knowledge of event coordination processes and hospitality industry standards
Proficiency in hotel management software or similar booking systems is desirable
A friendly, energetic attitude with a passion for creating memorable guest experiences

Join us in delivering exceptional hospitality that leaves a lasting impression! This paid position offers an exciting opportunity to develop your skills in a vibrant environment dedicated to excellence in service.

Pay: £12.50-£14.00 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

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