Support service manager Work, Jobs in Truro, Eng (with Salaries)

Service Manager
Home not Hospital —Truro
- £40,000 a year
- Full-time
- Remote
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Referral programme
4d
Operations Manager
Healeys Cornish Cyder Farm —Truro
- £60,000 a year
- Full-time
- Presentation skills
- IT
- In-person
- Free parking
- Store discount
Quick apply
10d
Team Manager
Waitrose & Partners —Truro
- £32,000 - £45,600 a year
- Weekend availability
- Sales
- Leadership
4d
Deputy General Manager
Pizza Express —Truro
- £32,400 - £34,000 a year
- Full-time
- Customer service
- Leadership
- Employee discount
- Referral programme
Support Service Manager
The Women's Centre Cornwall —Bodmin
- £32,692 - £36,941 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Health & wellbeing programme
Quick apply
13d
Strategic Manager: Education, Training, Innovation and Growth
Cornwall Rural Community Charity —Penzance
- £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Teaching
- Employee assistance programme
Quick apply
Minor Works Contracts Manager
Westcountry Maintenance Services Ltd —Redruth
- £40,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Referral programme
Quick apply
Customer Advisor
Boots —Truro
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
3d
Strategic Manager: Carers, Wellbeing and Prevention, Innovation and Growth
Cornwall Rural Community Charity —Penzance
- £50,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Employee assistance programme
Quick apply
Customer Service Advisor
GLL —Truro
- £13.45 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Postperson with Driving
Royal Mail Group —Truro
- Part-time
- Employee discount
Aftermarket Delivery Service Manager
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Sick pay
Retrofit Assessor
Correct Contract Services Ltd —St. Columb
- £30,000 - £40,000 a year
- Customer service
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
9d
Lettings and Maintenance Co-Ordinator
Northwood Estate Agents —Truro
- £21,000 - £26,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
Quick apply
5d
Junior Service Delivery Manager
Ericsson —Truro
- Computer Science
- Engineering
- English
Rent Management Team Leader
Cornwall Housing —Bodmin
- £36,283 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Free parking
- Annual leave
Quick apply
13d
General Manager
Retirement Villages Group —Tregony
- Full-time
- Hospitality
- Continuous improvement
- Leadership
Quick apply
Strategic Manager: Rural and Coastal, Innovation and Growth.
Cornwall Rural Community Charity —Penzance
- £50,000 a year
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
6d
Assistant Manager
Wickes —Truro
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
13d
Learning Mentor
United Response —Truro
- £13.25 an hour
- Full-time
- Teaching
- Paid training
- Employee discount

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Service Manager

Home not Hospital -
Truro

Apply Now

Job details

Full-time
£40,000 a year
4 days ago

Benefits

Annual leave
Company pension
Referral programme
Sick pay

Qualifications

Driving Licence
Organisational skills
Leadership
Communication skills

Full job description

Job Title: Service Manager

Location: Truro Area - TR1
Hours: Full-time, 40 hours per week (Monday–Friday, 09:00–17:30, with flexibility as required)
Contract: Permanent
Salary: £40,000 per annum
Referral Bonus: £250 Refer-a-Friend Scheme (T&Cs apply)

About the Role

We are recruiting a Service Manager to lead and develop a high-quality, person-centred support service for individuals with autism, learning disabilities, and mental health needs, including individuals who may present with complex or challenging behaviours.

This role will initially manage one service, taking full operational responsibility and working closely with a dedicated team of Support Workers. As the service and local area grow, the role will expand to include responsibility for additional services, offering an excellent opportunity for career progression within a growing organisation.

This is a hands-on leadership role, combining operational management, quality assurance, and direct team support to ensure outstanding outcomes for the individuals we support.

Key Responsibilities

Operational Management & Service Delivery

Take full responsibility for the day-to-day management of the service, ensuring safe, effective, and person-centred support.
Ensure care and support plans, risk assessments, and documentation are accurate, up to date, and outcome-focused.
Oversee rotas and staffing levels, providing contingency cover when required to maintain service continuity.
Conduct regular quality assurance checks, audits, and spot checks to maintain high standards of care.
Ensure compliance with CQC Fundamental Standards, legislation, and company policies at all times.

Leadership & Team Management

Provide direct line management, supervision, and appraisal to Support Workers.
Lead, motivate, and develop the team, acting as a positive role model and senior practitioner.
Support recruitment, induction, and ongoing training of staff.
Identify training and development needs and ensure staff are competent and confident in their roles.
Address performance, conduct, and capability matters promptly and professionally.

Safeguarding, Risk & Clinical Oversight

Act as the safeguarding lead for the service, ensuring concerns are managed in line with policy and local authority procedures.
Complete and review risk assessments and behaviour support plans.
Provide guidance and leadership in supporting individuals with complex needs and behaviours that challenge.
Oversee medication management processes, audits, and safe practice.

Partnership & Stakeholder Engagement

Build and maintain strong relationships with individuals we support, their families, and advocates.
Liaise effectively with external professionals including social workers, commissioners, GPs, and allied health professionals.
Act as the main point of contact for escalated concerns, incidents, or complaints, ensuring timely resolution and learning.

Administrative & Business Responsibilities

Maintain accurate and confidential records in line with GDPR requirements.
Monitor service performance and contribute to service improvement planning.
Support financial and resource management, including equipment, maintenance, and health & safety checks.

About You

You will be a confident, compassionate, and organised leader with experience supporting individuals with autism, learning disabilities, and/or mental health needs, including complex or challenging behaviours.

Essential:

Experience as a Service Manager, Deputy Manager, Supervisor, or Team Leader within health and social care
Experience supporting individuals with complex needs and behaviours that challenge
Strong leadership, communication, and organisational skills
Sound knowledge of CQC standards and safeguarding processes
Full UK driving licence and access to a vehicle

Desirable:

Experience setting up or developing services
Experience working in community or home-based support settings
Relevant health and social care qualification (or willingness to work towards)

What We Offer

Permanent, full-time contract
Competitive rate of pay
Clear career progression and development pathway
Ongoing training and professional development tailored to your individual development needs
Paid holiday
Pension enrolment
Standard sick pay
Free training and coaching
£250 Refer-a-Friend bonus

Why Join Us?

This is a unique opportunity to shape and grow a service from its early stages, make a real difference to people’s lives, and progress your career within a supportive and values-driven organisation.

#INDHP

Apply Now

Refine Your Search

support service manager jobs in truro, eng

Service Manager

Operations Manager

Team Manager

Deputy General Manager

Support Service Manager

Strategic Manager: Education, Training, Innovation and Growth

Minor Works Contracts Manager

Customer Advisor

Strategic Manager: Carers, Wellbeing and Prevention, Innovation and Growth

Customer Service Advisor

Postperson with Driving

Aftermarket Delivery Service Manager

Retrofit Assessor

Lettings and Maintenance Co-Ordinator

Junior Service Delivery Manager

Rent Management Team Leader

General Manager

Strategic Manager: Rural and Coastal, Innovation and Growth.

Assistant Manager

Learning Mentor

I want to receive the latest job alerts for support service manager in truro, eng

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