Project coordinator Work, Jobs in Twickenham (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
2d
Events Coordinator
Kingston University —Kingston upon Thames
- £34,007 - £38,379 a year
- Weekend availability
- University
- Communication skills
7d
Project Coordinator
EMJ —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
Quick apply
Project Support Officer
London Fire Brigade —London
- £43,636 - £49,961 a year
- Hybrid work
- Human resources
- Recruiting
- Employee discount
6d
Project Aconex Administrator
Avondale Construction Ltd —London
- £17.50 an hour
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
6d
Project Coordinator, Data Monitoring - Entry Level
Medpace, Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
- Work from home
Projects Coordinator
Indesign Bathrooms —Richmond
- £15.00 - £17.50 an hour
- Part-time
- In-person
- Communication skills
Quick apply
Project Coordinator
One Retail Group —London
- Hybrid work
- Communication skills
9d
Project Coordinator
Evolution Security —Marlow
- Full-time
- Microsoft Outlook
- Research
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Project Coordinator
Impact Food Group —Woking
- Full-time
- Databases
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
Office Manager & Project Administrator
Scotch Partners —Farringdon
- From £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Administrative experience
- Sick pay
Quick apply
14d
Construction Project Coordinator
Shubra Construction —London
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Technical Sales Support (Project Coordination)
Reconomy Connect —Waltham Abbey
- Full-time
- CRM software
- Organisational skills
- In-person
- Store discount
- Employee assistance programme
9d
Project Administrator
J&B Hopkins —London
- £28,500 a year
- Microsoft Outlook
- Continuous improvement
- Organisational skills
Quick apply
Programme Delivery Coordinator
NPL —Teddington
- Administrative experience
- Organisational skills
- SharePoint
Event Coordinator
Superyachts.com —London
- £30,000 - £40,000 a year
- Hybrid work
- English
- Travel
Quick apply
3d
Project Co-ordinator
ramsac —Guildford
- £33,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
1d
Project Co-ordinator
MCI Group —London
- Computer literacy
- English
- Travel
Project Support Officer
Civic Recruitment Limited —Slough
- £268.17 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Quick apply
7d
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
2d

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Administrator - Program & Project Management

HCLTech -
London

Apply Now

Job details

2 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

project coordinator jobs in twickenham

Administrator - Program & Project Management

Events Coordinator

Project Coordinator

Project Support Officer

Project Aconex Administrator

Project Coordinator, Data Monitoring - Entry Level

Projects Coordinator

Project Coordinator

Project Coordinator

Project Coordinator

Office Manager & Project Administrator

Construction Project Coordinator

Technical Sales Support (Project Coordination)

Project Administrator

Programme Delivery Coordinator

Event Coordinator

Project Co-ordinator

Project Co-ordinator

Project Support Officer

Meetings & Event Sales Co-ordinator

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