Crm manager Work, Jobs in United Kingdom (with Salaries)

Customer Insight and Performance Manager (CRM) - 12 month Secondment
Experian —London
- Full-time
- Hybrid work
- Management
- Salesforce
- SQL
- Annual leave
Quick apply
CRM Manager
Motorway —London
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
CRM Manager
Steer —London
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
B2B CRM Relationship Manager, Senior Executive
WPP Media —London
- Hybrid work
- Analysis skills
- Communication skills
- HTML
- Annual leave
- Employee discount
CRM Senior Manager
Aberystwyth University —Aberystwyth
- £47,389.29 - £56,535.44 a year
- Weekend availability
- Hybrid work
- Bilingual
- CRM software
- Doctoral degree
- Annual leave
- Employee discount
4d
International Growth – CRM, Loyalty & Incentives Manager
Tripadvisor —London
- Hybrid work
- Analysis skills
- IT
- In-person
- Employee assistance programme
- Employee discount
Quick apply
CRM - Senior CRM & Loyalty Manager
Schuh —Livingston
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Global CRM & Lifecycle Manager (MC621)
Triumph Motorcycles —Hinckley
- Full-time
- Marketing
- Annual leave
- Employee discount
Global Senior CRM Manager
AESOP Corporate —London
- Full-time
- Hybrid work
- Management
- Salesforce
- Leadership
- Employee assistance programme
Customer Insight and Performance Manager (CRM) - 12 month Secondment
Experian Information Solutions —London
- Full-time
- Hybrid work
- Management
- Salesforce
- SQL
- Annual leave
Senior CRM Manager - Fixed Term Contract
Bamford Collection —London
- Full-time
- Analysis skills
- Presentation skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
7d
CRM Manager
Uswitch.com —London
- Full-time
- Hybrid work
- Work from home
- Employee assistance programme
Quick apply
CRM Manager
Pure Pet Food Ltd —Leeds
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Free parking
Quick apply
Senior CRM Manager
Oh Polly —London
- £60,000 - £70,000 a year
- Project management
- Leadership
- Communication skills
- Employee discount
Quick apply
9d
Dr. Barbara Sturm, CRM Manager
PUIG —London
- Microsoft Excel
- Management
- Salesforce
14d
CRM Executive - 12m FTC
Stonegate Group —Remote
- £32,500 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Employee discount
Quick apply
CRM Manager
Everyday Health - Pregnancy & Parenting —Maidenhead
- Full-time
- Hybrid work
- Marketing
- SQL
- Analysis skills
- Annual leave
1d
Manager, Customer Engagement (CRM)
Hilton —Watford
- Full-time
- Hospitality
- Analysis skills
- Presentation skills
- Employee stock purchase plan
- Annual leave
CRM Manager (12 month contract)
Healios —London
- £45,000 - £50,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
2d
CRM Manager
Walkers Global —London
- CRM software
- Microsoft Excel
- Microsoft Outlook

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Customer Insight and Performance Manager (CRM) - 12 month Secondment

Experian -
London

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Management
Salesforce
Performance management
SQL
Mentoring
Communication skills

Full job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

12 month maternity cover

We are looking for a commercially focused Customer Insights and Performance Manager on a 12 month fixed term basis, to lead performance strategy, forecasting, prioritisation, and optimisation across Customer Marketing activity in Experian Consumer Services. This is a high-impact role with strong exposure to senior stakeholders, offering the opportunity to shape decision-making, influence strategic direction, and drive measurable improvements in customer engagement and business performance.

Your role will combine strategic ownership with hands-on delivery. You will be responsible for translating performance data into clear priorities, identifying opportunities for improvement, shaping communication and testing strategy, and driving change across the Customer Marketing agenda. You will also manage a Customer Marketing Analyst, ensuring strong day-to-day insight generation and performance support across the team.

Key responsibilities

Own forecasting, performance management, creation of new engagement metrics and reporting, translating planned initiatives into robust forecasts, targets, and clear performance updates for senior stakeholders
Lead prioritisation and sizing of Customer Marketing projects, assessing scope, value, and impact, and identifying new opportunities to improve engagement and commercial performance
Shape communication and contact strategy through insight-led recommendations, working closely with Analytics to improve customer journeys, lifecycle performance, and overall marketing effectiveness
Lead the creation and execution of a robust testing roadmap for the Customer Marketing team, including strategic and tactical testing across contact strategy, customer experience, and messaging, and ensure actions are followed through into measurable outcomes
Partner with senior stakeholders across Customer Marketing, Product, Commercial, Finance, and Analytics to align priorities, influence decisions, and drive business impact
Own governance of campaign and journey targeting, ensuring a high standard of quality, accuracy, and consistency across execution as well as ensuring that the right customers receive the right communications at the right time
Manage and develop a Customer Marketing Analyst, providing direction across campaign reporting, test analysis, anomaly identification, and day-to-day insight generation

Qualifications

Strong forecasting and performance management experience, with the ability to work confidently with key metrics, targets, and data-driven recommendations
Experience leading testing programmes designed to improve customer engagement, customer experience, or campaign performance
Strong commercial, numerical, and analytical capability, with the ability to connect customer performance analysis to business outcomes, strategic priorities, and credible business cases
Strong stakeholder management, influencing, and communication skills, with the ability to present complex performance narratives clearly to senior and non-technical audiences
Ability to prioritise effectively, make sound decisions, and drive change through to execution
Experience managing or mentoring an analyst

Nice to have

Strong SQL skills and experience using analytical tools such as Mixpanel
Good CRM knowledge, ideally including Salesforce and campaign targeting principles

Additional Information

Our benefits package includes:

Hybrid working - 40% office based
Great compensation package and discretionary bonus plan
Core benefits include Pension, BUPA healthcare and more
25 days annual leave plus bank holidays

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

Grade: D/EB8

#LI-GN1 #LI-Hybrid

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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Refine Your Search

crm manager jobs in united kingdom

Customer Insight and Performance Manager (CRM) - 12 month Secondment

CRM Manager

CRM Manager

B2B CRM Relationship Manager, Senior Executive

CRM Senior Manager

International Growth – CRM, Loyalty & Incentives Manager

CRM - Senior CRM & Loyalty Manager

Global CRM & Lifecycle Manager (MC621)

Global Senior CRM Manager

Customer Insight and Performance Manager (CRM) - 12 month Secondment

Senior CRM Manager - Fixed Term Contract

CRM Manager

CRM Manager

Senior CRM Manager

Dr. Barbara Sturm, CRM Manager

CRM Executive - 12m FTC

CRM Manager

Manager, Customer Engagement (CRM)

CRM Manager (12 month contract)

CRM Manager

I want to receive the latest job alerts for crm manager in united kingdom

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