Dynamics 365 architect Work, Jobs in Upminster, Gtl (with Salaries)

AWS Amazon Connect Engineer
Quantico Solutions —London
- £400 - £700 a day
- Hybrid work
- Salesforce
- Master's degree
- Bachelor's degree
Quick apply
2d
Solution Architect - Dynamics 365 CRM/Workbench
Expleo —London
- CRM software
- Azure
- Master's degree
Senior Data Architect
RGH‑Global Limited —London
- £630 a day
- Azure
- Agile
- Communication skills
Solutions Architect
DD Products & Services —Witham
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- ERP systems
- No degree
- AI
- Annual leave
- Employee discount
Quick apply
3d
Solution Architect – Dynamics 365 CE
Safetykleen —Brentford
- Full-time
- CRM software
- Azure
- Master's degree
- Employee assistance programme
- Employee discount
Quick apply
Solutions Architect
Chartered Insurance Institute —London
- £90,000 a year
- Full-time
- Azure
- Conflict management
Foundation Solution Architect - Apple Devices & macOS (Tenant-to-Tenant Migration)
Kyndryl —London
- Weekend availability
- Hybrid work
Senior Dynamics 365 CRM Functional Consultant & Product Owner
FalconSmartIT —London
- CRM software
- Product management
- Leadership
Quick apply
Solution Architect
Expleo —London
- Azure
- ERP systems
- AWS
Microsoft Biz Apps Technical Architect (Power Platform and Dynamics CE)
Hitachi Solutions —London
- Full-time
- Azure
- AI
Quick apply
Organizational Change Management Consultant
Kyndryl —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- DevOps
Senior Developer (Microsoft Dynamics & Integration)
JCDecaux —London
- Full-time
- Azure
- Databases
- Continuous improvement
Manager - ERP SCM Functional Architect SME
Avanade —London
- Engineering
- ERP systems
- No experience needed
Solutions Architect- London
FDM Group —London
- Annual leave
Microsoft Biz Apps Technical Lead (Power Platform and Dynamics CE)
Hitachi Solutions —London
- Full-time
- Azure
- DevOps
- Mentoring
Quick apply
Microsoft Biz Apps Technical Senior (Power Platform and Dynamics CE)
Hitachi Solutions Europe —London
- Full-time
- Hybrid work
- Azure
- DevOps
- Mentoring
Quick apply
Senior Solution Architect - Sales & Marketing
WPP —London
- Hybrid work
- CRM software
- Azure
- Communication skills
Global Product Director - PP - Productivity Tools
Boston Consulting Group —London
- Full-time
- Product management
- Leadership
- Communication skills
Senior Manager - Microsoft Dynamic 365 Finance (Solution Architect) - TC - UKI
EY —London
- Computer Science
- ERP systems
- Microsoft Office
D365 Solution Architect
PA Consulting —London
- Full-time
- Hybrid work
- Annual leave
Quick apply

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AWS Amazon Connect Engineer

Quantico Solutions
London

Quick apply

Job details

Fixed term contract
£400 - £700 a day
2 days ago

Qualifications

Cloud architecture
Salesforce
Master's degree
IVR
Bachelor's degree
Technical writing
APIs
S3
HubSpot

Full job description

Introduction

We are looking for a hands-on AWS Amazon Connect Engineer with strong contact-centre architecture and CCaaS knowledge.

You will design, build, integrate and support production Amazon Connect solutions, including contact flows, routing, agent experience, reporting and integrations with enterprise systems.

This position requires genuine Amazon Connect delivery experience. General AWS experience without meaningful Amazon Connect implementation or production support experience will not be sufficient.

Key responsibilities

· Design, configure and support production Amazon Connect environments.

· Build and maintain contact flows, IVRs, queues, routing profiles and skills-based routing.

· Configure users, security profiles, permissions, hours of operation and prompts.

· Design voice and digital routing, callbacks, transfers, conferencing and escalation paths.

· Configure Customer Profiles, contact attributes and Agent Workspace.

· Integrate Amazon Connect with CRM, customer-service and other enterprise applications.

· Develop serverless integrations using AWS Lambda, APIs, events and middleware.

· Configure Contact Trace Records, Contact Lens, analytics and reporting.

· Monitor platform performance and troubleshooting production contact-centre issues.

· Support secure and controlled deployments across development, testing and production environments.

· Produce and maintain technical and operational documentation.

· Work with technical, operational and business stakeholders to deliver effective contact-centre solutions.

Required experience

· Amazon Connect

o You must have completed at least one to two meaningful Amazon Connect implementations or have substantial experience supporting a production Amazon Connect environment.

· Contact Centre and CCaaS engineering

o You must understand the operational and technical requirements of a modern contact centre, including IVR design, queue configuration and management, routing and authentication.

· AWS and serverless services

o You should have experience integrating Amazon Connect or another CCaaS solution across the AWS ecosystem including Lambda, API Gateway, Lex, DyanmoDB, S3, etc.

· API and enterprise systems integration

o You must have practical experience integrating Amazon Connect or similar solutions with enterprise applications using APIs, events or middleware.

o This may include integrations with Salesforce, Microsoft Dynamics 365, HubSpot or other CRM, customer-service and enterprise platforms.

Qualifications

A bachelor’s or master’s degree in one of the following areas is preferred:

· Related engineering, computing or IT discipline

One or more of the following AWS certifications would be advantageous:

· AWS Certified Solutions Architect – Associate (SAA-C03)

· AWS Certified CloudOps Engineer – Associate

· AWS Certified Developer – Associate

Pay: £400.00-£700.00 per day

Ability to commute/relocate:

London EC2M 4NR: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

To be considered please state your daily rate

Experience:

CCASS: 2 years (required)

Work Location: Hybrid remote in London EC2M 4NR

Quick apply

Refine Your Search

dynamics 365 architect jobs in upminster, gtl

AWS Amazon Connect Engineer

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D365 Solution Architect

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