It service desk analyst Work, Jobs in Uxbridge, Eng (with Salaries)

End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
13d
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
12d
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
9d
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
4d
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
12d
Technology Support Analyst
Stevens & Bolton —Guildford
- Weekend availability
- Remote
- Customer service
- Windows
- Organisational skills
Service Delivery Analyst
Hightown Housing Association —Hemel Hempstead
- £28,719 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
10d
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Service Desk Analyst
Synapri —London
- Customer service
- DevOps
- Agile
User Support Analyst
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- SharePoint
4d
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
11d

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it service desk analyst jobs near uxbridge, eng

End User Computing Analyst

JATO -
Uxbridge

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Job details

13 days ago

Qualifications

Jira
Microsoft Office
ITIL
SharePoint
Communication skills
Active Directory

Full job description

About us:
JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results.

Role Overview:
We are seeking a proactive and customer focused Service Desk Analyst (End User Computing Analyst) to join our global Technology Team in Uxbridge.

Please note you will be required to work onsite 4 -5 days a week, between the hours of 08.00 - 18.00 on a rotating shift pattern.

In this role you will be providing first level IT support (hardware & application) to JATO colleagues globally, you will do this through the monitoring of tickets using our ITSM tool, Jira.

Key Responsibilities:

Monitor the Service Desk queue within Jira, reassigning tickets where required
Troubleshoot, diagnose and fix faulty user equipment and operating systems
Resolving a high percentage of incidents at first point of contact, following knowledge base articles
Develop and maintain team documentation, relating to first line support activities, including the creation and updating of knowledge articles
Liaise with third party software and hardware suppliers

Key Requirements:

Experience working within a service desk role / environment before
Understanding of ITIL principles - desirable
Understanding of the Office 365 Suite of applications such as Sharepoint and Microsoft Teams
Working knowledge of desktop technologies, including Windows and Active Directory
Previous experience working with a ITSM tool before, ideally Jira
Basic knowledge of Web Application management
Excellent communication skills, verbal and written as you will be liaising with colleagues across different regions and countries

Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

Department

Technology

Role

Technology Service Operations

Locations

Uxbridge - United Kingdom

Work Location

Office Based

Apply Now

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it service desk analyst jobs in uxbridge, eng

End User Computing Analyst

End User Computing Analyst

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